Dealer Reviews
Cars for Sale
Dealer Log In
Brian Gardner
257 Reviews
Dealership Experience
16 yrs, 3 mos
257 Reviews
Write a Review
257 Reviews of Brian Gardner
June 20, 2019
Always top-notch service Have been a customer at Gates Toyota for many years and have kept coming back because of the excellent staff and service I receive. Highly recommende Have been a customer at Gates Toyota for many years and have kept coming back because of the excellent staff and service I receive. Highly recommended! More
by MROTHEKER
Verified CustomerOther Employees Tagged: Stephen Mackin , Brandon Crimmins
June 18, 2019
Service Brian was very helpful and explained exactly what was needed to be done. I was passing my Rav4 to my oldest daughter after purchasing a new Rav4. I wa Brian was very helpful and explained exactly what was needed to be done. I was passing my Rav4 to my oldest daughter after purchasing a new Rav4. I wanted the car ready for her use. More
by ROSLYN.RICKER
June 17, 2019
Excellent My appointment was scheduled for 8:30am for oil change and tire rotation. Was told it would take about 1 hour.2 hours later my highlander was finally My appointment was scheduled for 8:30am for oil change and tire rotation. Was told it would take about 1 hour.2 hours later my highlander was finally done. I get home and park it in my garage and the next morning had oil on my garage floor..I had to Jack up my Toyota to check and see where it was coming from. There was oil dripping underneath on the cover below the oil filter.I pulled the cover off and discovered the oil was old oil that spilled while taking old filter off but not cleaned off. I would expect a little more care could have been taken to wipe off the residual oil that was left on my vehicle. More
by TUNIEMOOSE
June 13, 2019
Not helped and not truthful I took my 2018 Corolla to Gates because my backup camera was suddenly showing my license plate and rear bumper in the lower third of the screen. After I took my 2018 Corolla to Gates because my backup camera was suddenly showing my license plate and rear bumper in the lower third of the screen. After about 45 minutes I was told that this was normal. I said that it was not that way 2 days ago when I had a full screen view. I was told that they checked another vehicle and it also showed the license plate. I called my daughter who has a 2014 Corolla and she confirmed that her license plate was not visible on the screen. Later, I went online and found that I was not the only one who experienced this fault with the Toyota backup camera. My feeling is that they did not want to do the job and fed me a line of BS to get rid of me. More
by SPULAK
June 12, 2019
Routine service Gates make it easy to schedule service, friendly staff, clean and comfortable waiting area, and on time with appointment which means minimal waiting f Gates make it easy to schedule service, friendly staff, clean and comfortable waiting area, and on time with appointment which means minimal waiting for completion of service More
by CESTULL
June 04, 2019
Gates visit Gates treats me with efficiency and courtesy. I trust them. Would recommend them to others needing service for their new or used Toyota cars and truck Gates treats me with efficiency and courtesy. I trust them. Would recommend them to others needing service for their new or used Toyota cars and trucks. More
by GRMAZ2004
Other Employees Tagged: Michael Ferrara
May 31, 2019
Great buying experience I had a great experience with Gates Toyota. The dealership did not have the specific vehicle with all the specs I wanted on their lot. They went to a I had a great experience with Gates Toyota. The dealership did not have the specific vehicle with all the specs I wanted on their lot. They went to a great length to order it in for me. Chris Johnson especially was very helpful in getting me exactly what I wanted. From my experience with them, it’s not just about the money they want, they make sure you have a good buying experience. I will highly recommend this dealership especially Chris Johnson. More
by Toyota lover
Other Employees Tagged: Steve Miller, Jason Westafer , Christopher Johnson
May 24, 2019
Service Came to service center for oil change and lube and to have a slight shimmy in the steering checked out without an appointment. Was able to get in rig Came to service center for oil change and lube and to have a slight shimmy in the steering checked out without an appointment. Was able to get in right away for lube service and afterwards they got my vehicle in and test drove it to find problem was in the fact that wheels were out of balance. They fixed and the problem was gone. I have always been very satisfied with Gates Service and Sales personel. More
by dcpeery
Other Employees Tagged: Brad Stump, Trent Jackson , Mike Fahey
May 23, 2019
tire rotation and check points both my Toyota vehicles were in and out on the time frame that I was told it would be. Gates Toyota is convenient and close to my home. both my Toyota vehicles were in and out on the time frame that I was told it would be. Gates Toyota is convenient and close to my home. More
by BDJ77
May 16, 2019
Outstanding service department Very competitive pricing,, convenient hours, knowledgeable associates, super courteous and friendly staff. We have tried other dealers closer to o Very competitive pricing,, convenient hours, knowledgeable associates, super courteous and friendly staff. We have tried other dealers closer to our home, but the Gates organization had spoiled us. It is worth the drive!!! More
by CINDYANDRON1987
Other Employees Tagged: Brad Stump
Dealership Inventory (164 Vehicles)
