Brian Gardner | Page 23

Always there for me! You can depend on Gates Service for quick and helpful care. I always wait last minute when I have time to stop in and they always work it out for me. You can depend on Gates Service for quick and helpful care. I always wait last minute when I have time to stop in and they always work it out for me. When I first got my 2013 Highlander I started With Autin Crimmins. And this time I was helped by Brandon Crimmins. Seems that Austin has moved to another Gates and this is his brother. Same smile, same thoughtfulness, and quick action. Brad and Brian have been there for me in the past. You can't go wrong with any of the servicemen. More

by SUSAN27 Verified Customer Verified Customer

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Efficient Work Force Came with my 2009 Toyota Prius broken key knob. Received respectfully. Accorded with all sense of business-mindedness or customer courtesy. Within a r Came with my 2009 Toyota Prius broken key knob. Received respectfully. Accorded with all sense of business-mindedness or customer courtesy. Within a reasonable time a genuine part and qualified service personnel has professionally installed a new key knob with my car functioning as a brand new car. Thanks for the company' technicians professionalism. More

by W.BOADIBECKSON Verified Customer Verified Customer

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Awesome In all the years I have dealt with Gates Toyota for many vehicles, they keep being there for me and keep up their level of quality service In all the years I have dealt with Gates Toyota for many vehicles, they keep being there for me and keep up their level of quality service More

by MNEMES Verified Customer Verified Customer

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Always top-notch service Have been a customer at Gates Toyota for many years and have kept coming back because of the excellent staff and service I receive. Highly recommende Have been a customer at Gates Toyota for many years and have kept coming back because of the excellent staff and service I receive. Highly recommended! More

by MROTHEKER Verified Customer Verified Customer

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Service Brian was very helpful and explained exactly what was needed to be done. I was passing my Rav4 to my oldest daughter after purchasing a new Rav4. I wa Brian was very helpful and explained exactly what was needed to be done. I was passing my Rav4 to my oldest daughter after purchasing a new Rav4. I wanted the car ready for her use. More

by ROSLYN.RICKER Verified Customer Verified Customer

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Excellent My appointment was scheduled for 8:30am for oil change and tire rotation. Was told it would take about 1 hour.2 hours later my highlander was finally My appointment was scheduled for 8:30am for oil change and tire rotation. Was told it would take about 1 hour.2 hours later my highlander was finally done. I get home and park it in my garage and the next morning had oil on my garage floor..I had to Jack up my Toyota to check and see where it was coming from. There was oil dripping underneath on the cover below the oil filter.I pulled the cover off and discovered the oil was old oil that spilled while taking old filter off but not cleaned off. I would expect a little more care could have been taken to wipe off the residual oil that was left on my vehicle. More

by TUNIEMOOSE Verified Customer Verified Customer

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Not helped and not truthful I took my 2018 Corolla to Gates because my backup camera was suddenly showing my license plate and rear bumper in the lower third of the screen. After I took my 2018 Corolla to Gates because my backup camera was suddenly showing my license plate and rear bumper in the lower third of the screen. After about 45 minutes I was told that this was normal. I said that it was not that way 2 days ago when I had a full screen view. I was told that they checked another vehicle and it also showed the license plate. I called my daughter who has a 2014 Corolla and she confirmed that her license plate was not visible on the screen. Later, I went online and found that I was not the only one who experienced this fault with the Toyota backup camera. My feeling is that they did not want to do the job and fed me a line of BS to get rid of me. More

by SPULAK Verified Customer Verified Customer

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Routine service Gates make it easy to schedule service, friendly staff, clean and comfortable waiting area, and on time with appointment which means minimal waiting f Gates make it easy to schedule service, friendly staff, clean and comfortable waiting area, and on time with appointment which means minimal waiting for completion of service More

by CESTULL Verified Customer Verified Customer

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Gates visit Gates treats me with efficiency and courtesy. I trust them. Would recommend them to others needing service for their new or used Toyota cars and truck Gates treats me with efficiency and courtesy. I trust them. Would recommend them to others needing service for their new or used Toyota cars and trucks. More

by GRMAZ2004 Verified Customer Verified Customer

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Great buying experience I had a great experience with Gates Toyota. The dealership did not have the specific vehicle with all the specs I wanted on their lot. They went to a I had a great experience with Gates Toyota. The dealership did not have the specific vehicle with all the specs I wanted on their lot. They went to a great length to order it in for me. Chris Johnson especially was very helpful in getting me exactly what I wanted. From my experience with them, it’s not just about the money they want, they make sure you have a good buying experience. I will highly recommend this dealership especially Chris Johnson. More

by Toyota lover Verified Customer Verified Customer

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