Brian Hackenberg

Pleased with vehilcle. Only buyers on lot. Had to wait for finance person to finalize paperwork. Nice guy, but felt rushed. Paid extra for full service, security and Mo Only buyers on lot. Had to wait for finance person to finalize paperwork. Nice guy, but felt rushed. Paid extra for full service, security and Mopar Maintenance plans, but explanation of what covered what and maintenance schedules weren't clearly defined, but had to refer to small print documents of which I was missing ten pages.....Very confusing. Basically a new vehicle on their used car lot. Surprised that there were no floor mats, owners manual or how to use Uconnect system. Called and told to go on-line and download. On-line price was slightly different than what we paid. Never felt pressured to buy ...we made it easy and knew what we were looking for.. and also paid cash. Over all, nice dealership, nice people.. just expected little more professionalism. More

by fabares Verified Customer Verified Customer

Report | Print

Carl Burger is one of the best in the business. I highly recommend them next time you're thinking of getting a new vehicle. I highly recommend them next time you're thinking of getting a new vehicle. More

by RHOfan Verified Customer Verified Customer

Report | Print

I went to Carl Burger Ram after walking away from another dealer who was too aggressive. This other dealer offered a ridiculous low offer on my trade-in and then proceeded to disqualify me from the listed i dealer who was too aggressive. This other dealer offered a ridiculous low offer on my trade-in and then proceeded to disqualify me from the listed incentives on the new truck, including the $500 military discount, as a 24 year Navy Veteran I was thoroughly discouraged. I went to Carl Burger, dreading a repeat from the previous day. At Carl Burger I was greeted and treated like a valued customer by Alexander Gurrola sales rep., no up-sell on the new truck and a fair price on my trade in, not even a hint of pressure! Brian Hackenburg in Finance, was very friendly explained every step and was quick with the paperwork . That's the difference between a family owned dealership and a corporate store where only profits count and not the customer. I always have a choice as to where I spend my money, and its not going to be with someone who treats me like dirt. More

by babapanda35 Verified Customer Verified Customer

Report | Print

Carlos Hernandez was a very pleasant, knowledgeable and professional sales person. He is a great asset to your company! Brian Hackenberg was very thorough when he explained everything that we were signin professional sales person. He is a great asset to your company! Brian Hackenberg was very thorough when he explained everything that we were signing. We found everyone we dealt with at Carl Burger Dodge was courteous and professional. More

by ghcaronna Verified Customer Verified Customer

Report | Print

Everyone was great my sales guy Brandon was super friendly, knowledgeable and not at all pushy. Got a super good deal on my new Gladiator Mohave! It’s so cool and beautiful! All loaded up too. Ha friendly, knowledgeable and not at all pushy. Got a super good deal on my new Gladiator Mohave! It’s so cool and beautiful! All loaded up too. Haven’t been a fan of the Stellantis/Fiat DCJR brand so we’ll see how it goes. More

by velle7101 Verified Customer Verified Customer

Report | Print

Treat you like family. Willing to work with you to get what you want at the price. Willing to work with you to get what you want at the price. More

by dvdescamilla Verified Customer Verified Customer

Report | Print

AJ and the sales team did an amazing job of being fully transparent, supportive and accommodating during the sales discussions! Brian in finance made a nerve racking paperwork experience an entertaining an transparent, supportive and accommodating during the sales discussions! Brian in finance made a nerve racking paperwork experience an entertaining and collaborative event! I am very grateful for the experience and very happy with my purchase! More

by hcbradley03 Verified Customer Verified Customer

Report | Print

We love, Carl Burger Dodge, and have bought all of our cars from Brandon. We always recommend him. cars from Brandon. We always recommend him. More

by brandiplus5 Verified Customer Verified Customer

Report | Print

The sale department is great. They gave me a fair price on my trade ins and the price I paid for the truck They gave me a fair price on my trade ins and the price I paid for the truck More

by JOHN.RAHM Verified Customer Verified Customer

Report | Print

Finance manager did a great job accommodating ny needs, sales was also very helpful Happy with tgem sales was also very helpful Happy with tgem More

by salvadorlombroso Verified Customer Verified Customer

Report | Print