Brian Hastmann
Service Lane Manager
Koons White Marsh Chevrolet
10207 Philadelphia Road
White Marsh, MD 21162
Brian has been in the automotive industry since 1993 and at Koons since 2004. Brian is a GM Certified Service Advisor and a GM Mark of Excellence Award winner. What he loves about his job is everyday he gets to meet new people and have new challenges that keep him on his toes making each day a new adventure.
Read moreDealership Experience
21 yrs, 2 mos
Industry Experience
21 yrs, 2 mos
Languages Spoken
English
79 Reviews
Write a Review79 Reviews of Brian Hastmann
November 10, 2025
Always great service and responsive. Completed a major repair and I have it back with no issues and the problem is fixed. Completed a major repair and I have it back with no issues and the problem is fixed. More
Other Employees Tagged: Dan Hasselberger , Chris
October 30, 2025
Honest professional service advisor. Timely repair in most cases depending on part availability. Dealership is great but the GM parts that are being used are junk. GM must have sourced Timely repair in most cases depending on part availability. Dealership is great but the GM parts that are being used are junk. GM must have sourced parts from the lowest bidder. More
Other Employees Tagged: Courtney Krause
October 27, 2025
very professional and knowledgeable. ..& possesses exceptional customer service skills...scheduling for appointments was easy . Communication was great when services completed... ..& possesses exceptional customer service skills...scheduling for appointments was easy . Communication was great when services completed... More
October 23, 2025
Very professional and quick service. And reasonable prices for service. And scheduling for appointments were on time unavailable. And reasonable prices for service. And scheduling for appointments were on time unavailable. More
Other Employees Tagged: Courtney Krause
October 21, 2025
Brian kept me aware of the progress of my vehicle and explained future items that will need to be addressed. Brian is a great person to deal with he also knowledgeable about your vehicle needs. explained future items that will need to be addressed. Brian is a great person to deal with he also knowledgeable about your vehicle needs. More
October 21, 2025
Friendly and helpful people always at Koons Chevrolet. I have been going to Koons for 30 years I have been going to Koons for 30 years More
October 21, 2025
Koons is. good company. I may purchase from them again in the future. The service department should not take 1-1/2 hours to change oil and rotate tires. Other good company. I may purchase from them again in the future. The service department should not take 1-1/2 hours to change oil and rotate tires. Other dealerships seem to be able to do this in less than 1 hour. When they ask, and you tell them that you will be waiting on the vehicle, they should expedite this service or schedule this on a day they are less busy. After an hour and a half, I had to find Brian and ask the status of the vehicle. These are the only complaints. The dealership was clean and had beverages available. More

