Brittaney Quick | Page 12

Always happy with their service Always happy with their service , people who work there are very friendly specially service manager service , people who work there are very friendly specially service manager More

by levo6464 Verified Customer Verified Customer

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Had my tire replaced, Corey was quick to order and take care of the issue . Great service and great team as always. care of the issue . Great service and great team as always. More

by MARCELO.ORCHON Verified Customer Verified Customer

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Kevin was attentive to my car’s issue and located new tires with a fantastic turn around time! He worked hard to get me in and had the car returned to me same day. He kept me informed the entire time. tires with a fantastic turn around time! He worked hard to get me in and had the car returned to me same day. He kept me informed the entire time. More

by SGLAVINOS Verified Customer Verified Customer

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Very kind and professional Never any trouble scheduling an appointment for what few service needs I’ve had over the years an appointment for what few service needs I’ve had over the years More

by EBELCHRIS Verified Customer Verified Customer

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I had a wonderful experience at BMW of Westlake. Kevin was helpful and polite. He explained everything thoroughly and answered all my questions clearly and quickly. All staff that assisted me was mo Kevin was helpful and polite. He explained everything thoroughly and answered all my questions clearly and quickly. All staff that assisted me was more than competent and courteous. I will be using Westlake BMW going forward for all my future car needs on my BMW. More

by LILLYBION Verified Customer Verified Customer

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My service appointment was great, met at the door and quickly proceeded. Kevin was friendly and very knowledgeable! All work was completed exactly as planned and in less time than expected. quickly proceeded. Kevin was friendly and very knowledgeable! All work was completed exactly as planned and in less time than expected. More

by PATTYSTROUSE Verified Customer Verified Customer

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I can’t say enough about the exceptional service team at BMW Westlake, especially Brittaney Quick. She makes every visit seamless from start to finish — clear communication, no surprises, and true professio BMW Westlake, especially Brittaney Quick. She makes every visit seamless from start to finish — clear communication, no surprises, and true professionalism. Brittaney consistently goes above and beyond — she even responded to my email at 5:36 a.m. on her day off, just to make sure everything was handled smoothly. That kind of dedication is rare these days and speaks volumes about how much she cares about her customers. Every interaction feels effortless: scheduling is easy, updates are timely, and I always leave confident that my car was cared for by experts. Simply put, this is the best BMW service experience in Northeast Ohio. Highly recommend Brittaney and the entire BMW Westlake service team — they’ve set the bar for what premium service should look like. More

by STEVENSMITH1 Verified Customer Verified Customer

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Great service, great communication, thorough and complete workmanship. My X5 is 9 years old and they have done all the work on it over that period and kept it running great. workmanship. My X5 is 9 years old and they have done all the work on it over that period and kept it running great. More

by JEFF.STEED Verified Customer Verified Customer

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The service department worked quickly and efficiently to pick up my car and have it serviced. pick up my car and have it serviced. More

by srz338 Verified Customer Verified Customer

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The service department did a really nice job of scheduling my appointment. Matt, the service manager, also did a nice job of walking me through the results from my inspection. scheduling my appointment. Matt, the service manager, also did a nice job of walking me through the results from my inspection. More

by DRDAVEM1943 Verified Customer Verified Customer

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