Brittaney Quick
Brittaney Quick at BMW of Westlake

Brittaney Quick | Page 7

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
873 Reviews
4.9

873 Reviews

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873 Reviews of Brittaney Quick

December 16, 2025

Dealership Rating
Employee Rating

Not very friendly, confusing when talking to. Unnecessary video. Didn’t respond when main contact out. Not a fan More

by KELLI.CLAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Cordell, Cory McConville, Mathew Povroznik , Andrew Shaw

Dec 19, 2025

BMW of Westlake responded

We appreciate you bringing this experience to our attention. I will ask our service manager, John Cordell, to reach out to you.

December 13, 2025

Dealership Rating
Employee Rating

Everyone from Nez the salesman to Dirk who assisted with the technology was very helpful and friendly! And I think Mike in finance More

by SCOTTRHAAS
Recommend Dealer
Yes

December 13, 2025

Dealership Rating
Employee Rating

BMW Westlake takes excellent care of my car. Scheduling, text updates, and the payment process make it all easy. Great customer service in the service team! More

by ASTONECPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin

December 11, 2025

Dealership Rating
Employee Rating

Brittney is a fantastic rep who presented options toward a cost effective repair. Communications were great and transparent. More

by jraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 10, 2025

Dealership Rating
Employee Rating

Timely and efficient. Nope Great dealership and close in proximity. And also very very clean More

by MJS
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Dec 12, 2025

BMW of Westlake responded

Thank you so much for your positive comments about BMW of Westlake!

December 10, 2025

Dealership Rating
Employee Rating

I also go directly to Brittany. I value her experience and trust her judgement. I truly feel like she has my best interest in mind. I recently was in an accident and went to her wit More

by JWFORGETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

December 09, 2025

Dealership Rating
Employee Rating

As always, the service department goes above and beyond to take care of me! The service is done professionally and always within the time frame promised If any issues they are quick to keep me in the loop. More

by ABUZEUS
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Dec 11, 2025

BMW of Westlake responded

We are so pleased you enjoyed your visit to BMW of Westlake!

December 06, 2025

Dealership Rating
Employee Rating

Service writer Kevin was great and service was done on time and professionally. Thanks again for the great service More

by SAMLAYOUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin

Dec 08, 2025

BMW of Westlake responded

Sam, we're glad to hear you enjoyed your visit.

December 05, 2025

Dealership Rating
Employee Rating

Always helpful and proactive scheduling required service My response completely describes the interaction with the service department More

by SORBANY
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Dec 07, 2025

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 04, 2025

Dealership Rating
Employee Rating

O pressure sales experience. First service on 12/2. Very comfortable waiting area and Brittaney kept me updated. Everyone here seems so nice. More

by DAH29
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen, Jimmy Laumer

Dec 05, 2025

BMW of Westlake responded

Thanks for your kind comments about our team.

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