Brittany Flick
Brittany Flick at Audi Silver Spring

Brittany Flick | Page 5

Assistant Service Manager

Audi Silver Spring

3151 Automobile Boulevard
Silver Spring, MD 20904

Contact Me
5.0
52 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

Languages Spoken

English English

5.0

52 Reviews

Write a Review

52 Reviews of Brittany Flick

January 18, 2020

Dealership Rating
Employee Rating

I really appreciates that the customer's satifaction is paramount. Thank you Dimitra & manager for helping to get my issue resolved in most cost effective way. More

by smobley45
Recommend Dealer
Yes

Other Employees Tagged: Dimitra Anastasopoulous

Jan 20, 2020

Audi Silver Spring responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

January 05, 2020

Dealership Rating
Employee Rating

Detailed information and test drive of Q3. Professional experience. At the end of our test drive I was comfortable with my decision to turn in my leased 2017. More

by Ang
Recommend Dealer
Yes

Other Employees Tagged: MJ Alex

Jan 06, 2020

Audi Silver Spring responded

Hello, Thank you for taking the time to share your wonderful experience with the staff at Audi Silver Spring. We are pleased to hear our staff was able to inform you about all of the wonderful features the Q3 has to offer. We hope you enjoy your new ride!

September 22, 2019

Dealership Rating
Employee Rating

There were some hiccups in the beginning , but after bringing this to the attention of the managers and the services department, they took care of my vehicle and fixed the minor issue I was h More

by Car1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael DiGiovanni, Evan Singham, Valentin Koretsky , Spence Thompson

Sep 25, 2019

Audi Silver Spring responded

We are sorry we have not been able to meet your expectations, especially since the review you posted at the time of purchase three months ago was favorable. At your request, we corrected a scratch that was present at the time of purchase on one trim piece by upgrading the trim on the entire car to the “Black Optics” package, at a substantial cost to us. Regarding the concern with the audio system, in order for a repair to be covered under warranty, there must be a part failure involved. We have verified that the rear speakers are functioning properly and therefore, we cannot replace/upgrade them under warranty, as you have requested. If you would like to discuss this further, please feel free to contact our Division Service Director, Jay Sponseller at 301-890-4687 or by email at jsponseller@mileone.com. Thank you.

August 30, 2019

Dealership Rating
Employee Rating

Excellent, enjoyable, customer service on point This dealership is the best. Always have good customer service! Dimitra and Evan are the best! They both always make sure to take good care of me and More

by Moflava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Schweiss, Mike Mazak, Dimitra Anastasopoulous, Peter Heard, Evan Singham, Julie Yoo , Rob Hovey, Prashant Paul, Rachelle Urtecho, Bruno soares and Ricardo lopez and Ricardo soares

Sep 06, 2019

Audi Silver Spring responded

Moflava, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 12, 2019

Dealership Rating
Employee Rating

Great Experience, Environment, and People Audi of Silver Spring has been one of the few dealerships I will bring my car into for service. I had the second service due and a few concerns for my More

by audilife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Yoo

Mar 14, 2019

Audi Silver Spring responded

We're so glad you had such a great experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2019

Dealership Rating
Employee Rating

Best experience ever when shopping for a car Can not speak more highly about this dealership —from the top down everyone goes out of there way to assist in anyway they can to give you the best de More

by Jeeps jeeps jeeps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Schweiss, Dimitra Anastasopoulous, Julie Yoo , Sunil Deonarain, Nishant Paul, Prashant Paul

Feb 08, 2019

Audi Silver Spring responded

Thanks so much! We really appreciate your business and look forward to seeing you again in the future!

December 21, 2018

Dealership Rating
Employee Rating

Excellent Service Purchased my Audi new at another dealership, but have been bringing it to Audi Silver Spring for the past four plus years because of the excellent ser More

by Audi Driver 10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dimitra Anastasopoulous, Peter Heard, Evan Singham , Christian Fotos-Lawton

Dec 23, 2018

Audi Silver Spring responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for choosing Audi Silver Spring for all of your service needs!

September 12, 2018

Dealership Rating
Employee Rating

Audi SS Service Department is Miles above the rest Came in after a very serious tire blowout. Not only did I have a bent rim, but Audi found 3 more bent rims on the car. Dimitra was diligent and helped More

by Mrdc60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dimitra Anastasopoulous

Sep 14, 2018

Audi Silver Spring responded

We're happy you found Dimitra and our staff to be so supportive during your experience here at Audi Silver Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2018

Dealership Rating
Employee Rating

Amazing Service We drive all the way from Reston to Silver spring for service. The service crew is amazing and one special advisor is by far the best of the best. Dim More

by WOLVERINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dimitra Anastasopoulous

Sep 11, 2018

Audi Silver Spring responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2018

Dealership Rating
Employee Rating

Love my allroad They found me a 2017 Allroad in the exact spec that I wanted out of state and had it shipped here. Great price and easy to work with! More

by Bare by solo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Schweiss, Dimitra Anastasopoulous, Evan Singham , Ryan Henehan

Feb 26, 2018

Audi Silver Spring responded

Congratulations on your new vehicle! We're glad our staff was so helpful! If you ever have additional questions or needs, please let us know! Take care!

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