Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss | Page 24

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
277 Reviews
4.7

277 Reviews

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277 Reviews of Brittany Weiss

September 21, 2023

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Employee Rating

Excellent customer service and nice facilities for getting office work done while waiting for the car servicing is being done More

by Ads-2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 21, 2023

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Employee Rating

My experience at auto haus was immaculate. . As always. Good folks out there. Thank you. More

by joycoker
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 20, 2023

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Employee Rating

Service was a little disappointing, even though I was ahead of scheduled time, I felt ignored, finally someone else took over to help me. The mechanic did his job though the reception desk was not satis More

by ggfourvilla@gmail.com
Workmanship
Service Time
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for your review describing your BMW Service visit with us. It sounds like it could have been better. We apologize for the inconvenience and hope we will have a chance to do things better next time. We introduced the shuttle service years ago. If you would like to discuss your experience further, please contact our Service Director, Todd Feuerhaken, at 314-727-8870. Thank you.

September 19, 2023

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Service schedule was difficult and designed to be frustrating to the owner. I was promised service when I bought my BMW. I was told there was a shortage of lease cars. I didn’t schedule it correctly. More

by Debragish
Service Price Transparency
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Recommend Dealer
No
Dec 17, 2023

Autohaus BMW responded

Hi Debra, Thank you for letting us know about your service experience. We are sorry that you had difficulty with our on-line scheduling program. We do have a shortage of service loaner vehicles from time to time, and do try to schedule them out very conservatively for customers needing to leave their vehicle overnight or longer. Please feel free to call in to our Service Center next time at 314-727-8870 to schedule an appointment. We also have Early Bird Drop off, Shuttle back to home or office, or waiting in our large customer lounge available all the time. We hope you'll give us another chance to impress you better...

September 11, 2023

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Employee Rating

Excellent customer service and technical expertise. Very pleasant atmosphere. Timely service with excellent communications. Very user friendly. More

by dwferg3273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 07, 2023

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Employee Rating

Great job fast service and friendly people that make sure you are taking care of in a timely fashion. More

by Presidential314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 16, 2023

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Employee Rating

Friendly, on time, efficient, good coffee and treats…that considerate. Clean, well lit, pleasure to use this dealer. More

by jessicaholzer28
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 16, 2023

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Employee Rating

Very efficient with clear communication about pricing, timing and suggestions. Entire experience could not have been easier. More

by Pat
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 12, 2023

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Employee Rating

SO Chris Clem was my advisor early on this guy was super great got me in great service and my 335i runs like champ,The other advisor that I had was awesome Ms.Brittany Weiss.I brought my 335i in for some w More

by Ricardogriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem , TECHNICIAN:David Mainini

Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 09, 2023

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Employee Rating

Good service and great people! I’m a repeat customer. I have purchased used from them and treated me as if I bought new. More

by Ed Klotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Zinaida Bajramovic , Patti Kupfer

Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

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