Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss | Page 27

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
304 Reviews

Dealership Experience

4 yrs, 1 mo

4.7

304 Reviews

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304 Reviews of Brittany Weiss

September 19, 2023

Dealership Rating
Employee Rating

Service schedule was difficult and designed to be frustrating to the owner. I was promised service when I bought my BMW. I was told there was a shortage of lease cars. I didn’t schedule it correctly. More

by Debragish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2023

Autohaus BMW responded

Hi Debra, Thank you for letting us know about your service experience. We are sorry that you had difficulty with our on-line scheduling program. We do have a shortage of service loaner vehicles from time to time, and do try to schedule them out very conservatively for customers needing to leave their vehicle overnight or longer. Please feel free to call in to our Service Center next time at 314-727-8870 to schedule an appointment. We also have Early Bird Drop off, Shuttle back to home or office, or waiting in our large customer lounge available all the time. We hope you'll give us another chance to impress you better...

September 11, 2023

Dealership Rating
Employee Rating

Excellent customer service and technical expertise. Very pleasant atmosphere. Timely service with excellent communications. Very user friendly. More

by dwferg3273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 07, 2023

Dealership Rating
Employee Rating

Great job fast service and friendly people that make sure you are taking care of in a timely fashion. More

by Presidential314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 16, 2023

Dealership Rating
Employee Rating

Friendly, on time, efficient, good coffee and treats…that considerate. Clean, well lit, pleasure to use this dealer. More

by jessicaholzer28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 16, 2023

Dealership Rating
Employee Rating

Very efficient with clear communication about pricing, timing and suggestions. Entire experience could not have been easier. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 12, 2023

Dealership Rating
Employee Rating

SO Chris Clem was my advisor early on this guy was super great got me in great service and my 335i runs like champ,The other advisor that I had was awesome Ms.Brittany Weiss.I brought my 335i in for some w More

by Ricardogriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem , TECHNICIAN:David Mainini

Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 09, 2023

Dealership Rating
Employee Rating

Good service and great people! I’m a repeat customer. I have purchased used from them and treated me as if I bought new. More

by Ed Klotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Zinaida Bajramovic , Patti Kupfer

Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 08, 2023

Dealership Rating
Employee Rating

Appreciate the service departments communication and execution. It was a breeze on both the drop off and pick up. More

by kbowles767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 08, 2023

Dealership Rating
Employee Rating

Great customer service and fast service as well. Will this recommend this location to others. More

by aliciamwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

July 24, 2023

Dealership Rating
Employee Rating

The service I have been receiving from Autohous BMW of Maplewood over 1 yr is 9 stars.from Chris Clem to the service technician to my new service advisor Brittany Weiss.Thank You all. Mr.Ricardo Griffin More

by Ricardogriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Mar 26, 2024

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service, Mr. Griffin! We hope each time can be the best. Thank you for choosing Autohaus!

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