Brockton Payette | Page 20

it was quick and easy There were no problems. Just an easy oil change. Nick was very informative. I just wanted to give Nick a thank you for explaining a few things about m There were no problems. Just an easy oil change. Nick was very informative. I just wanted to give Nick a thank you for explaining a few things about my vehicle More

by mikekav82 Verified Customer Verified Customer

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Outstanding service! I’m a very picky car buyer. But working with Brockton was super easy, and he found me the PERFECT car. He paid attention to all of the details of our I’m a very picky car buyer. But working with Brockton was super easy, and he found me the PERFECT car. He paid attention to all of the details of our conversations and was very responsive to all of my texts, calls and emails. I had an amazing car buying experience and strongly recommend this dealership and salesman. More

by asam77800810 Verified Customer Verified Customer

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Seamless Smith Motors is the only place to go for sales and/or service. Whether you are bringing your car in for service or purchasing a new vehicle, your exp Smith Motors is the only place to go for sales and/or service. Whether you are bringing your car in for service or purchasing a new vehicle, your experience with their highly trained, professional, and personable staff iwill be smooth and seamless. I recently traded in my old Mercedes for a new one and I couldn’t be happier. Brockton and Loren as always are a pleasure to deal with. Thank you !! More

by KEKOA20 Verified Customer Verified Customer

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Traveled the distance only to be told the car was sold! As a working mother of three boys who likes to use her time wisely, I called ahead before making the 1 1/2 drive to Haverhill from the seacoast area o As a working mother of three boys who likes to use her time wisely, I called ahead before making the 1 1/2 drive to Haverhill from the seacoast area of NH on a Holiday weekend to ensure the car was still available. We drove from out of state in bumper to bumper traffic down route 125. My twin boys stopped for a bathroom break so the journey took a half hour longer than expected. We finally arrived to the dealership only to be greeted by the salesperson (Brockton) and told that the car was just sold! I was flabbergasted! I had just called an hour and a half before in which he assured me he would pull the car up and have it ready. I even told him I was traveling with children. I found this whole experience to unprofessional, and insensitive. This is why car salespeople have such bad names; pulling moves like that is absolutely uncalled for and unforgiving. I do not recommend this establishment or Brockton. More

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Great experience start to finish. We have bought or leased cars for the last 12 years or so. Always treated great. Easy to work with and Brockton always goes out of his way to make it We have bought or leased cars for the last 12 years or so. Always treated great. Easy to work with and Brockton always goes out of his way to make it a great experience !!! More

by ROONEYLISA6011 Verified Customer Verified Customer

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Great sales assistance and car service Everyone I spoke with was extremely helpful! Came in for service and to research the possibility of upgrading. Service was outstanding, as was the sal Everyone I spoke with was extremely helpful! Came in for service and to research the possibility of upgrading. Service was outstanding, as was the sales consultant. Highly recommend Smith Motors. More

by RS14HUBBARD Verified Customer Verified Customer

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Class Act Before during and after the purchase of a used Mercedes SUV we were both treated with friendliness attention and great customer service would highly r Before during and after the purchase of a used Mercedes SUV we were both treated with friendliness attention and great customer service would highly recommend this dealership to anyone in the market for a new or used Mercedes Benz More

by KJD9918 Verified Customer Verified Customer

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Service for my car The service at Smith Motors is the best. They are friendly, knowledgeable ,personable make you feel comfortable and keep you informed. I have been de The service at Smith Motors is the best. They are friendly, knowledgeable ,personable make you feel comfortable and keep you informed. I have been dealing with the service department for 9 years. More

by SMCEVOY725 Verified Customer Verified Customer

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Best service center My car was taken in promptly and my paperwork handled efficiently and professionally by Craig. Seriously, I have no idea why anyone would go anywher My car was taken in promptly and my paperwork handled efficiently and professionally by Craig. Seriously, I have no idea why anyone would go anywhere else to have their Mercedes serviced. Thank you!! While there I talked to Brockton about a new vehicle. I spoke with him and with Loren and as always, they were extremely helpful and pleasant. More

by KEKOA20 Verified Customer Verified Customer

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Great buying and service experience. I have purchased several cars from Smith and am very pleased with the buying and service experience. I would highly recommend this dealership to anyo I have purchased several cars from Smith and am very pleased with the buying and service experience. I would highly recommend this dealership to anyone looking to buy a new MB or have one serviced. More

by JGAYTON Verified Customer Verified Customer

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