Cooperative and supportive with getting recall part and
service scheduled. Reached about rescheduling appointment first
service scheduled. Reached about rescheduling appointment first
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by ambassador357
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2026 -
Master Buick GMC responded
Thank you for your feedback! I'm glad to hear that you found our service cooperative and supportive in getting your recall part and service scheduled. Your satisfaction is important to us. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again at Master Buick GMC!
Sincerely,
Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400
I made an appointment to get my vehicles shifter
replaced, for seven days from when I placed it, they called me the next day and asked me if I could come in the next day to get my vehicle looked at.
replaced, for seven days from when I placed it, they called me the next day and asked me if I could come in the next day to get my vehicle looked at. They had my vehicle for two days, got it fixed, and got it back to me, and were very responsive and helpful with keeping me up to date
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by adam.reynolds1776
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2026 -
Master Buick GMC responded
Thank you for your kind words, Adam! I'm delighted to hear that you had a positive experience with us at Master Buick GMC. It's great to know that we were responsive and kept you updated during your vehicle's shifter replacement. I appreciate your trust in us, and we look forward to assisting you again in the future!
Sincerely,
Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400
Gavin the service manager was great providing the review
of the diagnostics for my vehicle.
of the diagnostics for my vehicle.
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by rooseveltpough
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2026 -
Master Buick GMC responded
Thank you for your kind feedback, Roosevelt! I’m glad to hear that Gavin provided you with great service and a thorough diagnostics review for your vehicle. At Master Buick GMC Augusta, we strive to ensure customers have an excellent experience. I appreciate your feedback, and we look forward to serving you again!
Sincerely,
Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400
Outstanting service by the service manager and the
technician. We are going to florida this weekend and they worked the terrain in today for the recall
Thank you so much.
technician. We are going to florida this weekend and they worked the terrain in today for the recall
Thank you so much.
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by cockrellglenn46
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2026 -
Master Buick GMC responded
Thank you for your wonderful review, Glenn! I'm thrilled to hear that you received outstanding service from our service manager and technician at Master Buick GMC Augusta. I'm glad we could assist with your GMC Terrain's recall before your trip to Florida. Safe travels, and we look forward to seeing you again!
Sincerely,
Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400
Checked in quickly.
Service completed quickly and professionally. Completely satisfied with the professionalism and cleanliness of the service department.
Service completed quickly and professionally. Completely satisfied with the professionalism and cleanliness of the service department.
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by leedog99
Verified Customer
Verified Customer
Service Price Transparency
Sep 28, 2026 -
Master Buick GMC responded
Thank you for your wonderful review! I am glad to hear that you were satisfied with the quick and professional service provided. We take pride in maintaining a clean environment and delivering top-notch service to our customers. We look forward to seeing you again next time!
Sincerely,
Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400
Good work and on behalf of all workers keep me informed
one when they should be finished
one when they should be finished
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by jturn305
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2026 -
Master Buick GMC responded
Thank you for your feedback! I appreciate your kind words and will ensure to keep you updated on the progress. If you have any further questions or need assistance, feel free to reach out to me at Master Buick GMC Augusta. We look forward to serving you again!
Sincerely,
Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400
All of the people were very friendly and helpful.
They provided a ride for me.
They provided a ride for me.
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by lynnbar2015
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2026 -
Master Buick GMC responded
Thank you for your wonderful review! It's great to hear that you had a positive experience with our friendly team at Master Buick GMC. Providing assistance, like a ride, is part of my commitment to excellent service. We hope to see you again soon!
Sincerely,
Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400
I have never been to a service dept at a dealership where
when you pull up they do not come out to your vehicle and greet you. They did not do this. But when I was leaving after my service they walked out an
when you pull up they do not come out to your vehicle and greet you. They did not do this. But when I was leaving after my service they walked out and took care of another customer.
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by aat31282
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2026 -
Master Buick GMC responded
Thank you for sharing your experience with us. I understand the importance of a warm welcome and appreciate your feedback regarding your visit to Master Buick GMC Augusta. Our goal is to provide excellent service, and we will take your comments into account to enhance our customer interactions. If you have any further concerns or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future!
Sincerely,
Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400
Excellent service very efficient.
My appointment was easy scheduled. Top rated service. I am impressed with the service department and sales. I would recommend master GMC BUICK to any
My appointment was easy scheduled. Top rated service. I am impressed with the service department and sales. I would recommend master GMC BUICK to anyone.
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by tennesseetaxi
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2026 -
Master Buick GMC responded
Thank you for your wonderful review! I am thrilled to hear that you had an excellent experience with our service department and sales at Master Buick GMC. Your recommendation means a lot to us! We look forward to assisting you again in the future.
Sincerely,
Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400
Great service , on time .
No issues
Service writer explained future work
and dates for work
No issues
Service writer explained future work
and dates for work
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by salleyinc
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2026 -
Master Buick GMC responded
Thank you for your wonderful review! I am thrilled to hear that you received great service at Master Buick GMC Augusta and that our service writer effectively communicated future work and timelines. I appreciate your feedback, and we look forward to assisting you again soon!
Sincerely,
Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400