Brooke Jennings
Brooke Jennings at Master Buick GMC

Brooke Jennings | Page 2

Service Customer Care

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

4.8
58 Reviews
4.8

58 Reviews

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58 Reviews of Brooke Jennings

June 23, 2026

Dealership Rating
Employee Rating

I ended up coming from Aiken to see if the service would differ from that of a previous experience. It did, the salesman was very welcoming and i look forward to the future. More

by Renae D
Workmanship
Recommend Dealer
Yes
Jun 24, 2026

Master Buick GMC responded

Thank you for taking the time to share your experience, Renae! I am thrilled to hear that your visit to Master Buick GMC Augusta was a positive one and that our salesman made you feel welcomed. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 17, 2026

Dealership Rating
Employee Rating

Master GMC dealership employees are very dedicated to delivering a positive experience when purchasing or servicing a vehicle, and ensure all questions are answered prior to final sale. More

by dowdella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Galvin in service department 5 stars

Jun 18, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you experienced our dedication to providing a positive experience at Master Buick GMC. We work hard to ensure that all questions are answered and that our customers feel confident in their purchases. I appreciate your feedback, and our team looks forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 17, 2026

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Employee Rating

Slow moving on this day. They didn't have fuel filters in stock so it caused a long wait More

by JHUDSON2281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Williams

Jun 17, 2026

Master Buick GMC responded

Thank you for your feedback, and I appreciate you taking the time to share your experience. I understand that your visit to Master Buick GMC was delayed due to the lack of fuel filters in stock. We strive to ensure timely service and maintain adequate inventory. Please feel free to reach out to me directly if you have any further concerns or suggestions. I hope we get to provide a better experience in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 15, 2026

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Employee Rating

Great service, very helpful and friendly. No complaints about any of the service. Staff keeps you updated if any other issues are found. AAA +++ More

by rick.biehl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Master Buick GMC responded

Thank you for your wonderful review, Rick! I appreciate your kind words about the service at Master Buick GMC Augusta. It's great to hear that you found us helpful and friendly, and that you were kept informed throughout your experience. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 10, 2026

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I always receive great service and getting the free car wash was a nice bonus. More

by sonobest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Master Buick GMC responded

Thank you for your kind words! I’m thrilled to hear that you consistently receive great service at Master Buick GMC Augusta and enjoyed the complimentary car wash. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 08, 2026

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Employee Rating

The dealership is great. I have bought new and used car there. I will do so again. More

by tross12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear you’ve had great experiences at Master Buick GMC Augusta, both with new and used cars. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 06, 2026

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Employee Rating

I received fast and professional service. I am very happy with the work I received. More

by cmabrams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

Master Buick GMC responded

Thank you for your kind words! I’m thrilled to hear that you received fast and professional service at Master Buick GMC Augusta. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 06, 2026

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Employee Rating

The staff was very courteous and helpful to me. They were able to explain everything I had a question about. I would highly recommend this service department to all my family and friends. More

by WILLIAM.CATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

Master Buick GMC responded

Thank you for your wonderful review, William! I’m thrilled to hear that the staff at Master Buick GMC Augusta provided you with courteous and helpful service. Your recommendation means a lot to us, and I appreciate you sharing your experience. We look forward to assisting you and your family and friends in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 03, 2026

Dealership Rating
Employee Rating

We want to commend Eddy Overby for his assistance, professionalism and outstanding customer service. Also our Sale Consultant Wayne Anderson for his tremendous professionalism and attention to detai More

by jamesauter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2026

Master Buick GMC responded

Thank you for your commendation, James! I truly appreciate your kind words about Eddy and Wayne. At Master Buick GMC Augusta, we pride ourselves on delivering exceptional customer service, and it’s great to hear that both Eddy and Wayne provided you with outstanding assistance and attention to detail. We look forward to seeing you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 03, 2026

Dealership Rating
Employee Rating

it was ok but took to long for just a oil change Thank you so very much More

by MANNINGGREGORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Rowell

Jun 04, 2026

Master Buick GMC responded

Thank you for your feedback, Manning! I appreciate you choosing Master Buick GMC Augusta for your oil change. I understand that timely service is important, and we're always looking for ways to improve our efficiency. Please feel free to reach out if you have any more suggestions or if there's anything we can assist you with in the future. We hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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