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Brooks Falzone

Overview Reviews (110) Inventory (310)

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Brooks Falzone

Brooks Falzone | Page 9

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.8

110 Reviews

Overview Reviews (110) Inventory (310)

Dealership Experience

2 yrs, 2 mos

Industry Experience

29 yrs, 1 mo

4.8

110 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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110 Reviews of Brooks Falzone

May 08, 2025

Dealership Rating

Employee Rating

Lost my keys. Blocked me ln. One car was parked in the driveway. A runner parked on the other side. I blew my horn he gave me a dirty look and kept on going on foo Blocked me ln. One car was parked in the driveway. A runner parked on the other side. I blew my horn he gave me a dirty look and kept on going on foot. More

by Roy.stevens66

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brooks Falzone

May 10, 2025 -

Walker Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (727) 535-3673 and we will do our best to make this better. We hope to hear from you soon.

May 07, 2025

Dealership Rating

Employee Rating

I bought my truck there and get all my service done there and everything is done great and everything is done great More

by lzhtngrodk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Mast

May 10, 2025 -

Walker Ford responded

Hello, thank you for sharing your positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2025

Dealership Rating

Employee Rating

Everything was great! Brooks was excellent, and check out was excellent. My recall was done! Brooks was excellent, and check out was excellent. My recall was done! More

by Grandmadeb1950

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brooks Falzone

May 06, 2025 -

Walker Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 28, 2025

Dealership Rating

Employee Rating

Prompt service with attention to detail. Brook was a pleasure to work with. Be back. Brook was a pleasure to work with. Be back. More

by ktripp0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 30, 2025 -

Walker Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

April 27, 2025

Dealership Rating

Employee Rating

Very professional and knowledgeable in the service of my vehicle Comprehensive service and attention to detail vehicle Comprehensive service and attention to detail More

by Busch1022

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brooks Falzone

Apr 30, 2025 -

Walker Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 25, 2025

Dealership Rating

Employee Rating

Great service. On time and as requested. I’ll do business with you again. Thanks On time and as requested. I’ll do business with you again. Thanks More

by BILLBRANDI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 27, 2025 -

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 24, 2025

Dealership Rating

Employee Rating

Brooks has been a pleasure to work with. He has been able to get my vehicles in and out timely with all items properly resolved. He has been able to get my vehicles in and out timely with all items properly resolved. More

by ktripp0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Kirk

Apr 27, 2025 -

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

April 24, 2025

Dealership Rating

Employee Rating

Awesome service, time after time Walker exceeds my expectations , love the detail shop, Ben and the guys are awesome expectations , love the detail shop, Ben and the guys are awesome More

by ROBERTGETEK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast, Shelley Ritter, Jorge Colon Ocasio

Apr 25, 2025 -

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 21, 2025

Dealership Rating

Employee Rating

Very pleasant and good service. Waiting area comfortable Wait time as a walk in was very reasonable Waiting area comfortable Wait time as a walk in was very reasonable More

by PHYLLISWRN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brooks Falzone

Apr 23, 2025 -

Walker Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 11, 2025

Dealership Rating

Employee Rating

Walker Ford is easy to work with They keep me informed of work being done Everyone is nice. of work being done Everyone is nice. More

by YOUNGS0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 14, 2025 -

Walker Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

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