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Bruce Hanson
316 Reviews
I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.
Read moreDealership Experience
21 yrs, 4 mos
Industry Experience
43 yrs, 4 mos
Specialties & Trainings
Master Certified Mazda Technician with over 40 years of First Hand Experience
316 Reviews
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316 Reviews of Bruce Hanson
January 10, 2025
I always have a positive experience here! The service department is excellent , everyone has been very helpful and pleasant to work with. The service department is excellent , everyone has been very helpful and pleasant to work with. More
by MNORSIGI
Verified CustomerOther Employees Tagged: Steve Furtardo, Anthony Marshall , William Albro
January 10, 2025
Took the car in to check tire noise after I had recently had it in for tire rotation and oil change . They said tire noise was from tire wear( the video they sent said tread was fine) so quote for new tires had it in for tire rotation and oil change . They said tire noise was from tire wear( the video they sent said tread was fine) so quote for new tires was outrageously high compared to other tire shops 25%higher plus alignment etc. I was charged $84 for them to tell me this. I got tires elsewhere , right after I got my car back I got a service due notice on the dash, now I have to bring it back again. I think I’ll just get oil changes at the jiffy line from now on. Typical dealer service rip off. In the market for a new car soon. Not going to be a Mazda from this dealership for sure. More
by TERENCE.FEURY
January 10, 2025
Excellent customer service and thoroughly knowledgeable staff... a pleasure to do business with... very focused on the customer's needs and costs. staff... a pleasure to do business with... very focused on the customer's needs and costs. More
by MICHAELJPESCATELLO
Other Employees Tagged: Steve Furtardo, Sam Cary, Anthony Marshall , William Albro
December 24, 2024
Service was done efficiently and on time. They went above and beyond as always. Very satisfied overall They went above and beyond as always. Very satisfied overall More
by HeatherD
Other Employees Tagged: Steve Furtardo
December 19, 2024
Flood Mazda was very helpful with the issue I had either my car ,they took me right in and solved the problem I was having my car ,they took me right in and solved the problem I was having More
by Deb Westcott
Other Employees Tagged: Steve Furtardo, Anthony Marshall , William Albro, Mike Thibeault
December 19, 2024
Everyone in the service department Is very friendly and helpful. I always receive great customer care and would recommend Flood Mazda service dept to anyone who is looking for transparency and great servic helpful. I always receive great customer care and would recommend Flood Mazda service dept to anyone who is looking for transparency and great service. More
by MCCRAYFOUR
Other Employees Tagged: Steve Furtardo
December 14, 2024
Service was excellent. Communication is super. Loved being able to view the work being performed, getting explanations with the work being performed Definately will be b Communication is super. Loved being able to view the work being performed, getting explanations with the work being performed Definately will be back. Thanks Mike & team. More
by MOHOLMES189
Other Employees Tagged: Mike Thibeault
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