Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 9

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
316 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 4 mos

Industry Experience

43 yrs, 4 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

316 Reviews

Write a Review

316 Reviews of Bruce Hanson

February 12, 2025

Dealership Rating
Employee Rating

Knowledgeable, courteous, and thoughtful of my families time. This is the only place to work on my Mazda. They get my car in and take great care of it. The video of the tech working on my car and pointing More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall , William Albro

Feb 13, 2025

Flood Mazda responded

Brian, Thank you for the positive review and 5-stars. We are delighted that you were satisfied with the repair of your car. Your satisfaction is our top priority. We are here for you every step of the way. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

February 10, 2025

Dealership Rating
Employee Rating

FLOOD MAZDA WAS Excellent from the start. The sales representative and the finance personnel also was,Excellent. There was,no pressure to buy. Once we made up our minds,to purchase the CX5 More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Flood Mazda responded

Glenn, Thank you for the kind words! We are happy that you are satisfied with the service you were provided at our dealership. Customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. Don't hesitate to reach out with any questions or concerns. We look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

February 10, 2025

Dealership Rating
Employee Rating

Excellent communication and service. Professional staff. Clean service center. An all around great experience. I am so glad that I found Flood Mazda. More

by DCATANZARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Flood Mazda responded

Good Morning, Thank you for the positive review! We are happy that you found Flood Mazda. Customer satisfaction is our top priority and we are happy that you appreciated out integrity and our ability to resolve your problem efficiently. Don't hesitate to reach out with any other concerns. We are here to help! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

February 10, 2025

Dealership Rating
Employee Rating

The whole atmosphere is very positive and friendly. I have been a customer of Cox Mazda for many years of service and buying Many Mazdas. What more can I say. Well done Cox Mazda More

by BRIAN.MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Flood Mazda responded

Brian Thank you for the 5-stars and kind words. Thank you for being a loyal customer to Flood Mazda. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

February 03, 2025

Dealership Rating
Employee Rating

Disorganized, not professional when speaking with customers, no updates, poor communication. Don’t honor deals on signage. More

by HOLLY31603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Furtardo , William Albro

January 31, 2025

Dealership Rating
Employee Rating

Do a good job and nice people. Great accomodations. Fast service. Honest. They give you rental if needed. More

by EMELS1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall , William Albro

Feb 06, 2025

Flood Mazda responded

Good Afternoon, Thank you for the kind words. Customer satisfaction is our top priority and we are here to help every step of the way. Thank you for choosing us for your automotive needs. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 26, 2025

Dealership Rating
Employee Rating

I feel very confident bringing my beloved 25 year old Miata to Flood. The facility is very nice, The front desk guys are friendly and professional, and always try to give you an appointment as quickly as More

by LISAOTIS564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall , William Albro

Jan 27, 2025

Flood Mazda responded

Good Morning Lisa, Thank you for very much for your trust and kind words! We Flood Mazda, honesty and quality of work are essential. We are happy that you were satisfied with our service and quality of work. Do not hesitate to contact us if you have other repair needs. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 19, 2025

Dealership Rating
Employee Rating

The team at Flood Mazda went above and beyond with my most recent service ~ and would recommend Flood Mazda to others! More

by JRNAVAKAUSKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Flood Mazda responded

Good Morning, Thank you very much for your trust and kind words! With us, honesty and quality of work are essential. We are happy that you were satisfied with our service. Do not hesitate to contact us if you have other repair needs. See you soon in our garage. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 16, 2025

Dealership Rating
Employee Rating

I'm totally happy with the way they stand behind their customers. I know I can trust their advice. More

by SLAPISKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall , William Albro

Jan 20, 2025

Flood Mazda responded

Good Morning, Thank you very much for your trust and kind words! With us, honesty and quality of work are essential. We are happy that you were satisfied with our service. Do not hesitate to contact us if you have other repair needs. See you soon in our garage. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 11, 2025

Dealership Rating
Employee Rating

The staff in Flood Mazda Service Area are very friendly and approachable. They are attentive to what you have say and try to resolve your issues to your satisfaction. More

by fatcs4226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Flood Mazda responded

Good Afternoon, Thank you for your kind words! Customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. We are delighted that you were satisfied with your service experience. Do not hesitate to come back and see us if you have questions or concerns. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

...
9
...

Dealership Inventory (119 Vehicles)

new 2025 Mazda Mazda3 car, priced at $31,284
2025 Mazda Mazda3
new
Zircon exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-50 Hybrid car, priced at $37,529
2025 Mazda CX-50 Hybrid
new
Wind Chill Pearl exterior
CVT
All-wheel Drive
new 2026 Mazda Mazda3 car, priced at $30,670
2026 Mazda Mazda3
new
Soul Red Crystal Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mazda CX-50 car, priced at $45,500
2026 Mazda CX-50
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-30 car, priced at $30,758
2025 Mazda CX-30
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $40,650
2026 Mazda CX-50
new
Polymetal Gray Metallic exterior
Unknown
All-wheel Drive