Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 3

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
318 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 5 mos

Industry Experience

43 yrs, 5 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

318 Reviews

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318 Reviews of Bruce Hanson

February 08, 2026

Dealership Rating
Employee Rating

The work gets done, and I love my car. The location is close to my home. More

by MUSINSWIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Flood Mazda responded

We’re glad our convenient location made your visit easier, and it’s wonderful to hear you’re enjoying your Mazda. Thank you for the five-star rating, and we look forward to serving you again.

February 06, 2026

Dealership Rating
Employee Rating

Accommodating and helpful. We appreciate the high quality and friendly service. We love the ease of getting our car in for service and getting a loaner car when needed. More

by SBMAJOR517
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Feb 07, 2026

Flood Mazda responded

We’re delighted our accommodating and helpful service, along with the high quality and friendly approach, met your expectations. We’re glad that getting your Mazda in for service and securing a loaner car was effortless.

February 06, 2026

Dealership Rating
Employee Rating

They take great care of my vehicle. I don't ever have an issue that leave me stuck. More

by ssjanubes
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Feb 06, 2026

Flood Mazda responded

We’re pleased our team keeps your Mazda CX-5 running smoothly. Knowing you haven’t been left stranded reassures us we’re delivering dependable service. Thank you for your trust, Bruce.

February 02, 2026

Dealership Rating
Employee Rating

I’ve been bringing cars to Flood Mazda for service for years, even though another Mazda dealership is only about 12 minutes from my house. The team at Flood is absolutely worth the 40+ minute drive. They’ More

by JasonM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

Feb 02, 2026

Flood Mazda responded

Knowing that you choose us for your Mazda CX-30’s service despite other options means a lot. We’re glad that our team’s professional, honest approach and respect for your time make the longer trip worthwhile. Thank you for recommending our straightforward and reliable service.

February 01, 2026

Dealership Rating
Employee Rating

Very efficient, fast and accommodating. All staff very friendly, helpful and knowledgeable! Definitely recommend this dealership! More

by Robin F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2026

Flood Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

January 31, 2026

Dealership Rating
Employee Rating

Excellent, no complaints Bruce was excellent, he was very helpful and ensured I received the appropriate services More

by CECROWELL82
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Feb 01, 2026

Flood Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Flood Mazda, we look forward to having you as a valued customer for many years to come! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

January 29, 2026

Dealership Rating
Employee Rating

Great customer service reps but expensive Steve runs a nice operation We take both cars here More

by dfontes41
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 29, 2026

Flood Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Steve and our team can assist you with in the future, please let us know. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

January 19, 2026

Dealership Rating
Employee Rating

service staff excellent! ! i was greeted timely, warmly and with professionalism. i felt my service advisor had my best interest in mind, he was trustworthy!! More

by TOMREGAN529
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Jan 19, 2026

Flood Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Flood Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

January 18, 2026

Dealership Rating
Employee Rating

Always a pleasure to work with. I wanted to take a moment to recognize the outstanding service I received during my recent visit. Everyone was professional, courteous, and incredibl More

by cspas
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Jan 18, 2026

Flood Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Flood Mazda! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

January 18, 2026

Dealership Rating
Employee Rating

Did the work professionally and in a reasonable time. They were courteous and paid attention to detail. Nicely done. More

by NEIL.LABOVE
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Jan 18, 2026

Flood Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Flood Mazda! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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