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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 26

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
365 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 11 mos

Industry Experience

43 yrs, 11 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.9

365 Reviews

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365 Reviews of Bruce Hanson

July 21, 2023

Dealership Rating
Employee Rating

The service staff is great and the techs do a good job . They fit me in asap . Thank you More

by colleenlittlefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Joaquin Pangelian, Steve Furtardo, Kathleen Babbitt , William Albro, Jason Palmari, All employees are kind and courteous

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Jul 24, 2023

Flood Mazda responded

Dear Colleen, Thank your or taking the time to review our dealership. We value our customers appreciate the reviews. I'm glad they were able to service your car in a timely manner. We hope to service you again. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 17, 2023

Dealership Rating
Employee Rating

Extraordinary service, very helpful and informative. Clean and well organized facility. Quick turnaround or delivery of vehicle. Thank you! Also Rich Morra is super! More

by carriem_b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo , William Albro, Richard Morra

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Jul 24, 2023

Flood Mazda responded

Carrie, Thank you for the 5-Star Review! We appreciate that you take time to leave a review. We stand by our service in excellence here at Flood Mazda. We look forward to seeing you again.

July 09, 2023

Dealership Rating
Employee Rating

Love Flood Mazda! Would recommend to all my friends. Very knowledgeable and helpful. The best. More

by MAMABABBITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo, Kathleen Babbitt , William Albro

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June 25, 2023

Dealership Rating
Employee Rating

Easy to work with Explained what was being done Work completed on time Waiting area spotless Car clean More

by ALYLIZY
Service Price Transparency
Recommend Dealer
Yes
Print
Jun 26, 2023

Flood Mazda responded

Aly, Thank you for the 5-Star review! We stand by our service in excellence. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 24, 2023

Dealership Rating
Employee Rating

Good experience Nope I did the survey, that's more than most people do Just say thank you More

by LOADJR
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jun 26, 2023

Flood Mazda responded

Thank you for the 5-Star review and taking the time just to say thank you! We appreciate your business. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 22, 2023

Dealership Rating
Employee Rating

I was treated well by the staff. Very happy with that. My complaint is that I had an appointment for 4 new tires & it took 3 hours for the tires and an alignment. While I waited. I w More

by Kathyo275
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro

Print
Jun 24, 2023

Flood Mazda responded

Kathy, I am happy to hear that you were treated well by the staff, but I do apologize for the long wait. Yes, you can leave your car. We can give you a ride, we can pick you up, or we can give you a loaner car. Just let us know what you would like, and we take care of it for you. We look forward to assisting you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 21, 2023

Dealership Rating
Employee Rating

Team is always wonderful! They are super accommodating and I am looking forward to buying my next car from them as well More

by COLIN.WOODARD
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jun 22, 2023

Flood Mazda responded

Dear Colin, Thank you, Colin, we value the positive review and are happy to hear you were treated well! We are looking forward to helping you choose your next car when you are ready. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 21, 2023

Dealership Rating
Employee Rating

Justus gives 110%. We will always recommend him to friends. Cody makes the final transaction quick, easy and friendly. Even Lauren offered for me to come back for extr More

by krissy
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo, Anthony DeAngelis, Justis Noka, Sam Cary , William Albro, Lauren Bush, Richard Morra

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Jun 22, 2023

Flood Mazda responded

Dear Krissy, We appreciate the 5-Star review and for recognizing our entire staff! Thats a great shout out to Flood Mazda. We appreciate your business and stand by our service in excellence. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 08, 2023

Dealership Rating
Employee Rating

Great service, as always. I’ve been using Flood Mazda Ssrvice for several years now, and I am always happy. More

by PSALZILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 09, 2023

Flood Mazda responded

We appreciate the 5-Star review and glad to hear that about our service department. Here at Flood Mazda, we stand by our service in Excellence!

May 31, 2023

Dealership Rating
Employee Rating

Wonderful to business with! I’m on my third CX5!!!! Next year a new one More

by Maggi672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Joaquin Pangelian, Steve Furtardo , William Albro, Jason Palmari

Print
Jun 07, 2023

Flood Mazda responded

Maggie Thank you for the positive feedback. CX 5 are a great car. Here at Flood Mazda, we stand by our service excellence! We'll be here when you're ready for the next one! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

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