Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 5

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
316 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 4 mos

Industry Experience

43 yrs, 4 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

316 Reviews

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316 Reviews of Bruce Hanson

November 18, 2025

Dealership Rating
Employee Rating

Bruce explained the process in detail, booked my appointment quickly, was professional, knowledgeable and my car was repaired in a timely manner. A+ dealership experience. More

by jpestey77
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Nov 24, 2025

Flood Mazda responded

Good Morning, We'd like to extend a big "thank you" for the opportunity to recently assist you with your car. I am happy to see that service took care of your repair. Thank you for choosing us for your automotive needs. Customer satisfaction is our top priority. We look forward to seeing you again. Happy Holidays! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

November 17, 2025

Dealership Rating
Employee Rating

Will continue to use Flood Mazda. Good work. Good work.Good work. Good work. Good work. More

by BDL955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Flood Mazda responded

Good Morning, We'd like to extend a big "thank you" for the opportunity to recently assist you with your car. I am happy to see that service took care of your repair. Thank you for choosing us for your automotive needs. Customer satisfaction is our top priority. We look forward to seeing you again. Happy Holidays! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

November 16, 2025

Dealership Rating
Employee Rating

Your average run of the mill dealership, who tries to make more money on you from an after sell, which can be done any other place for half the price. More

by WEG1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cody Harvey, Steve Furtardo

November 16, 2025

Dealership Rating
Employee Rating

Flood Mazda has taken excellent care of my car. The personnel are very informative. I look forward to my visits. More

by geri.chiulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

Nov 24, 2025

Flood Mazda responded

Geri, We'd like to extend a big "thank you" for the opportunity to recently assist you with your car. I am happy to see that service took care of your repair. Thank you for choosing us for your automotive needs. Customer satisfaction is our top priority. We look forward to seeing you again. Happy Holidays! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

November 12, 2025

Dealership Rating
Employee Rating

I lost all trust in this dealership due to behavior of service agents who attempted to sell me a battery that wasn’t needed. Moreover they acted miffed that I declined to buy it and put on an act to make More

by PELLEMAN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Russell Cunha, Steve Furtardo

November 02, 2025

Dealership Rating
Employee Rating

Great. Always professional and easy to get our car serviced at Flood Mazda. You guys are fantastic and very knowledgeable. More

by morandda
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Nov 04, 2025

Flood Mazda responded

Good Morning, From the team at Flood Mazda we'd like to extend a big "Thank you" for the opportunity to recently assist you. Thank you for choosing us for your automobile needs. It was a pleasure working with you and I hope we were able to provide you with an excellent experience. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 26, 2025

Dealership Rating
Employee Rating

Great service. Very timely and good explanations for all the work being done Very easy to book appointments. More

by MCABRAL831
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Nov 04, 2025

Flood Mazda responded

Good Morning, From the team at Flood Mazda we'd like to extend a big "Thank you" for the opportunity to recently assist you. Thank you for choosing us for your automobile needs. It was a pleasure working with you and I hope we were able to provide you with an excellent experience. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 20, 2025

Dealership Rating
Employee Rating

I went in for an oil change and to have some parts replaced. Bruce was able to get the parts covered under my extended warranty so I was able to make some other repairs as well. I appreciated him look More

by SARAH12281
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Oct 24, 2025

Flood Mazda responded

Sarah, Thank you for taking the time to review our dealership. Here at Flood Mazda, customer satisfaction is our top priority. I am happy to see that our service department took care of your auto repair. Don't hesitate to reach out with any other questions or concerns. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 18, 2025

Dealership Rating
Employee Rating

Flood Mazda Sales and service have always met my expectations. Bruce Hanson was very professional and personable while I discussed service for my Mazda cx30. I will definitely recommend Bruce More

by RQUIRK1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Flood Mazda responded

Good Morning, Thank you for taking the time to review our dealership. Here at Flood Mazda, customer satisfaction is our top priority. I am happy to see that our service department took care of your auto repair. Don't hesitate to reach out with any other questions or concerns. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 04, 2025

Dealership Rating
Employee Rating

Everyone at Flood Mazda are so helpful and supportive they all take their jobs seriously when it comes to customer service.Love the service definitely coming back!!! More

by Opulentautodetailing11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Flood Mazda responded

Good Morning, Thank you for taking the time to review our dealership. I am happy that our team was able to exceed your expectations here at Flood Mazda. Your satisfaction is our great reward and we are here for you every step of your automotive journey. We look forward to seeing you at your first appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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