Bryce Shibata | Page 8

The only reason I got an update about my car was because I texted the dealer. They never called. It was also my 2nd trip in 2 weeks and I was told they had to rediagnose the issue. Toyota needs to do a bett I texted the dealer. They never called. It was also my 2nd trip in 2 weeks and I was told they had to rediagnose the issue. Toyota needs to do a better job of keeping notes that are easily transferable. More

by BG5 Verified Customer Verified Customer

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Satisfied with the results. Received complete report on repairs needed on my car. The cost of work done on my car were very reasonable. Thank you! Received complete report on repairs needed on my car. The cost of work done on my car were very reasonable. Thank you! More

by dpblupe Verified Customer Verified Customer

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The whole experience was a totally very satisfied and good interaction of positive result. Keep up the good job. good interaction of positive result. Keep up the good job. More

by ECAGUIN151 Verified Customer Verified Customer

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I brought my 2017 Tacoma in for service last Saturday. The service technician spilled oil all over the front of the engine. Now belt squeaks when I start it up. Not cool. The service technician spilled oil all over the front of the engine. Now belt squeaks when I start it up. Not cool. More

by highwycombe1980 Verified Customer Verified Customer

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New computer system had me waiting to check in for over 40 minutes. Then I received a text to replace air filters but since I did not see or know they did not do it and I after I approved via text because 40 minutes. Then I received a text to replace air filters but since I did not see or know they did not do it and I after I approved via text because I did not respond soon enough. Company's should not take customer service out of play when implementing technology that is all electronic to the customer. IT IS STILL OK TO TALK TO THE CUSTOMER! The manager was nice enough to call me back about my concerns, even though I will need another trip to the service department. More

by jakelada Verified Customer Verified Customer

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As usual the experience at Maita Toyota was good. Norbert was very helpful and all process was smooth! Norbert was very helpful and all process was smooth! More

by rusetss Verified Customer Verified Customer

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Trying to charge 900 dollars labor for one hour charge is outrageous. Changed camera my self in less than hour. Why do this to people who are already unhappy with there car. outrageous. Changed camera my self in less than hour. Why do this to people who are already unhappy with there car. More

by RJACOBS262 Verified Customer Verified Customer

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It's always great. Quick and easy drop off and car is always ready when predicted. Also never any re-work, car leaves and it is always perfect. Quick and easy drop off and car is always ready when predicted. Also never any re-work, car leaves and it is always perfect. More

by KIMCCALL Verified Customer Verified Customer

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Very bad experience dealing with the service advisors at this dealership. Took a whole month to get my part ordered since at first the advisor (Emilio Maltos) never ordered the part on my first interaction this dealership. Took a whole month to get my part ordered since at first the advisor (Emilio Maltos) never ordered the part on my first interaction with him in mid February and the service was done in late March. Very unprofessional and I won’t be doing business with dealership anymore! More

by Yeahyeah Verified Customer Verified Customer

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Service advisors are so friendly. Always satisfied with the work done by this dealership and they are honest. Always satisfied with the work done by this dealership and they are honest. More

by ANNALIZA246 Verified Customer Verified Customer

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