C.J. Overman
C.J. Overman at Ken Ganley Ford Parma

C.J. Overman | Page 11

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
175 Reviews
4.9

175 Reviews

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175 Reviews of C.J. Overman

July 20, 2023

Dealership Rating
Employee Rating

Ken Ganley Ford is a great dealership. Customer service is excellent. The salespeople are very accommodating and know the vehicles very well. Prices are good. More

by EDSELFROD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Matt Palffy, Nick Feruito, George Hadgigeorgiou , Carlyle Franklin, Ken Pitman, C'ontae Prescott, John Zaharia

Jul 21, 2023

Ken Ganley Ford Parma responded

Thank you for the five-star rating for our service department! We look forward to working with you in the future.

Jul 27, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. We hope you have a great day!

July 19, 2023

Dealership Rating
Employee Rating

I walked in a few months ago and there was nothing on the lot. I was advised to create my own Escape. Failing that I returned and my chosen vehicle was magically right there. the last auto we bought there wa More

by jopeears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2023

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Jul 27, 2023

Ken Ganley Ford Parma responded

Hi Jopeears, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 18, 2023

Dealership Rating
Employee Rating

Absolutely spectacular. Super nice and very knowledgeable. Everyone else who works there is super nice. Also, love the car!!!!! More

by fettermancaiden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2023

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

July 17, 2023

Dealership Rating
Employee Rating

Nice quick service with very helpful people. Quick to answer any questions and very knowledgeable. More

by ejbarr2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Jul 18, 2023

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

Jul 20, 2023

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

July 13, 2023

Dealership Rating
Employee Rating

Great Bronco. CJ is a very knowledgeable salesperson, everything was explained to my satisfaction. Service is great. Easy buying experience. No complaints. More

by EDSELFROD93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Dan Overman, Tracy Sapienza , Carlyle Franklin

Jul 14, 2023

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

Jul 19, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 11, 2023

Dealership Rating
Employee Rating

CJ was great, and the service was great! Smoothest car buying experience for me. Staff was welcoming and helpful. More

by carrieserrano12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Jul 11, 2023

Ken Ganley Ford Parma responded

Carrie, Thank you for your business and this review. We're happy to hear CJ and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 11, 2023

Dealership Rating
Employee Rating

CJ was very helpful and knowledgeable. And within an hour she was able to find me the EXACT car I was looking for! I am very happy with the service and professionalism! More

by toddbakerjr0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2023

Ken Ganley Ford Parma responded

Todd, Thank you for taking the time to share your feedback with us. CJ and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 11, 2023

Dealership Rating
Employee Rating

Ganley is where we bought our Ford Fusion Hybrid in 2010 which was exactly what we were looking for and miraculously the exact color! The Escape we found was not available the first time but CJ turned us on More

by jopeears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito , John Zaharia

Jul 11, 2023

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with CJ here at Ken Ganley Ford West. Congratulations on your new Ford Escape!

Jul 12, 2023

Ken Ganley Ford Parma responded

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 06, 2023

Dealership Rating
Employee Rating

They care about their customers and are easy to work with. Nothing bad to say More

by ASDAMPF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, George Hadgigeorgiou , Brandon Taylor-Mitchell

Jul 07, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jul 11, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

June 29, 2023

Dealership Rating
Employee Rating

The customer experience with CJ was excellent. She treated us with enthusiasm and professionalism throughout the process. She spent the time required to explain all of the vehicle features clearly More

by rbcottom
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

Jun 29, 2023

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear that C.J. was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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