C.J. Overman
C.J. Overman at Ken Ganley Ford Parma

C.J. Overman | Page 10

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
171 Reviews
4.9

171 Reviews

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171 Reviews of C.J. Overman

August 03, 2023

Dealership Rating
Employee Rating

I purchased a leased car from CJ in 2020 and because of her great customer service bought out my lease yesterday She goes out of her way to make me understand the best deal and help me through the entire p More

by jntslack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Pitman

Aug 04, 2023

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Aug 08, 2023

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2023

Dealership Rating
Employee Rating

Service with Ganley is always outstanding. CJ is most personable and professional in customer service and always creates and maintains a helpful relationship with her customers. More

by emanuelcanto1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

Jul 31, 2023

Ken Ganley Ford Parma responded

Thank you, Emanuel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

Jul 31, 2023

Ken Ganley Ford Parma responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 27, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was very friendly and helpful. Nobody let us stand around or even have to ask for help. More

by garcia_macy14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Tracy Sapienza

Jul 28, 2023

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

July 24, 2023

Dealership Rating
Employee Rating

Just purchased my 3rd vehicle from Ganley. They have consistently gone above and beyond for me. Between the dealer and ford credit, I am a ford man for life More

by Twilliamson914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Jul 24, 2023

Ken Ganley Ford Parma responded

Thank you so much for choosing Ken Ganley Ford West! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 23, 2023

Dealership Rating
Employee Rating

Everyone who works there is super nice and knowledgeable. Overall great experience and love the new car. More

by fettermancaiden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jul 30, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2023

Dealership Rating
Employee Rating

I had a very positive experience at Ganley Ford West. Everyone was very knowledgeable on the Ford products and very helpful in my understanding what truck would fit my needs! More

by Wardy916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We hope you enjoy your new truck!

July 20, 2023

Dealership Rating
Employee Rating

Ken Ganley Ford is a great dealership. Customer service is excellent. The salespeople are very accommodating and know the vehicles very well. Prices are good. More

by EDSELFROD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Matt Palffy, Nick Feruito, George Hadgigeorgiou , Carlyle Franklin, Ken Pitman, C'ontae Prescott, John Zaharia

Jul 21, 2023

Ken Ganley Ford Parma responded

Thank you for the five-star rating for our service department! We look forward to working with you in the future.

Jul 27, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. We hope you have a great day!

July 19, 2023

Dealership Rating
Employee Rating

I walked in a few months ago and there was nothing on the lot. I was advised to create my own Escape. Failing that I returned and my chosen vehicle was magically right there. the last auto we bought there wa More

by jopeears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2023

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Jul 27, 2023

Ken Ganley Ford Parma responded

Hi Jopeears, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 18, 2023

Dealership Rating
Employee Rating

Absolutely spectacular. Super nice and very knowledgeable. Everyone else who works there is super nice. Also, love the car!!!!! More

by fettermancaiden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2023

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

July 17, 2023

Dealership Rating
Employee Rating

Nice quick service with very helpful people. Quick to answer any questions and very knowledgeable. More

by ejbarr2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Jul 18, 2023

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

Jul 20, 2023

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

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