C.J. Overman
C.J. Overman at Ken Ganley Ford Parma

C.J. Overman | Page 10

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
178 Reviews
4.9

178 Reviews

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178 Reviews of C.J. Overman

August 30, 2023

Dealership Rating
Employee Rating

CJ was phenomenal. .really down to earth and very helpful. CJ reviewed the computer system with me and answered my questions . More

by justmejeanneb17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

Ken Ganley Ford Parma responded

We are very happy to hear that C.J. provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Sep 04, 2023

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2023

Dealership Rating
Employee Rating

C.J. and Matt were true professionals. I work with dealerships all day every day as I am a car broker. I will continue to use Ken Ganley Ford West and recommend them to all my clients. More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Matt Palffy

Aug 29, 2023

Ken Ganley Ford Parma responded

Bill, Here at Ken Ganley Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with CJ and Matt, and it was a pleasure having you at the dealership. We appreciate your review!

August 22, 2023

Dealership Rating
Employee Rating

Great customer service, I would recommend this dealership to all my friends. Tell them to ask for Cj. More

by LAMARSPIES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper , Mike LaScola

Aug 23, 2023

Ken Ganley Ford Parma responded

Lamar, Thank you so much for your kind words for C.J., and for taking the time to leave us this wonderful feedback!

August 21, 2023

Dealership Rating
Employee Rating

CJ was very polite, kind and cared! Would recommend her to my family and friends. More

by Deirdreannheffernan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Ken Ganley Ford Parma responded

Deirdre, Thank you for your very kind review. CJ and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford West.

August 20, 2023

Dealership Rating
Employee Rating

I was very pleased with all the people I interacted with at the dealership. They were informative and pleasant. More

by SUSANMAHONEY11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, Mark Rezzano, Austin Simpson, Tracy Sapienza , Mike LaScola, Brandon Taylor-Mitchell

Aug 21, 2023

Ken Ganley Ford Parma responded

Susan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2023

Dealership Rating
Employee Rating

They do a good job and they are very happy with the work, thanks so much. More

by rosa.angel5793
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that we were able to assist you and that you had such a positive experience!

Aug 15, 2023

Ken Ganley Ford Parma responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

August 09, 2023

Dealership Rating
Employee Rating

Very friendly people who know how to do good business. 100 percent would recommend to a friend. More

by Joshuagibbs211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2023

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business, Joshua, and hope to see you again soon!

August 03, 2023

Dealership Rating
Employee Rating

I purchased a leased car from CJ in 2020 and because of her great customer service bought out my lease yesterday She goes out of her way to make me understand the best deal and help me through the entire p More

by jntslack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Pitman

Aug 04, 2023

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Aug 08, 2023

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2023

Dealership Rating
Employee Rating

Service with Ganley is always outstanding. CJ is most personable and professional in customer service and always creates and maintains a helpful relationship with her customers. More

by emanuelcanto1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

Jul 31, 2023

Ken Ganley Ford Parma responded

Thank you, Emanuel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

Jul 31, 2023

Ken Ganley Ford Parma responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 27, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was very friendly and helpful. Nobody let us stand around or even have to ask for help. More

by garcia_macy14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Tracy Sapienza

Jul 28, 2023

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

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