C.J. Overman | Page 12

The dealership was great CJ, the sales person was great but Carlyle in service was HORRIBLE to deal with...I gave 1 star because I couldn't give zero and leave a review. I suggest if you need service deal but Carlyle in service was HORRIBLE to deal with...I gave 1 star because I couldn't give zero and leave a review. I suggest if you need service deal with anyone but Carlyle, she is put out to help. I left at least 10 messages with no response until I personally went into dealership and talked to General Manager, who was also great. When I was given a loaner vehicle you would think it was hers personally with the hate. I showed up for a scheduled appointment and sent away because Carlyle would not let me have a loaner. I purchased a Brand New, 68K vehicle that had electrical problems and Carlyle was more inconvenienced then me. The General Manager who was fabulous to work with, took a Brand New car off the dealer lot and gave it to me to drive while my car was serviced...Carlyle was extremely upset that I went over her head to the GM More

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I came in for a oil change, left with a truck. It was good to see a good selection again. It was good to see a good selection again. More

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The best experience I have had buying a car. C.J. Was so helpful with this! C.J. Was so helpful with this! More

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My experience with both the dealership and salesperson CJ Overman were excellent. Very professional and accommodating to the customer. This is my second consecutive leased vehicle from your dealership and I Overman were excellent. Very professional and accommodating to the customer. This is my second consecutive leased vehicle from your dealership and I intend to continue working with you as you are respectful of my time. More

by SSCHUMANN Verified Customer Verified Customer

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Buying a car was a wonderful experience from Ken Ganley Ford West. CJ did a fantastic job of making sure the process was easy and worry free. Ford West. CJ did a fantastic job of making sure the process was easy and worry free. More

by tjamison1969 Verified Customer Verified Customer

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The whole team at Ken Ganley of Cleveland is great. They greeted me when I first pulled into the parking lot CJ is very knowledgeable and extremely polite. Dan took great care of me and so did Tracy. T They greeted me when I first pulled into the parking lot CJ is very knowledgeable and extremely polite. Dan took great care of me and so did Tracy. Thank you for the great experience. More

by bdybobbyo Verified Customer Verified Customer

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Every step was made super easy. Process from start to finish was quick. I have purchased 4 cars. From here. And plan to continue to shop here. Process from start to finish was quick. I have purchased 4 cars. From here. And plan to continue to shop here. More

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Very helpful and honest people. Were doing their best to help me find the right truck. Were doing their best to help me find the right truck. More

by Bob Verified Customer Verified Customer

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CJ Overman was the sales person who helped me with my truck purchase. She is a rock star!! Great personality and very attentive. truck purchase. She is a rock star!! Great personality and very attentive. More

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This dealership is awful. I wouldn’t recommend anyway to buy or lease from here. I wouldn’t recommend anyway to buy or lease from here. More

by EJP0924 Verified Customer Verified Customer

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