C.J. Overman | Page 12

Ganley is where we bought our Ford Fusion Hybrid in 2010 which was exactly what we were looking for and miraculously the exact color! The Escape we found was not available the first time but CJ turned us on which was exactly what we were looking for and miraculously the exact color! The Escape we found was not available the first time but CJ turned us on to building our own online. We did but kept looking. When I went in and found our Escape it was almost as magical as finding the Fusion. More

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They care about their customers and are easy to work with. Nothing bad to say with. Nothing bad to say More

by ASDAMPF Verified Customer Verified Customer

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The customer experience with CJ was excellent. She treated us with enthusiasm and professionalism throughout the process. She spent the time required to explain all of the vehicle features clearly She treated us with enthusiasm and professionalism throughout the process. She spent the time required to explain all of the vehicle features clearly and with excellent knowledge. She was personable and thorough in her explanation of the product and the process. More

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CJ and Dan Overman were extremely professional, accommodating and exceeded our expectations. They even loaned us a car to drive home, and delivered our “new to us” car in PA once bodywork was compl accommodating and exceeded our expectations. They even loaned us a car to drive home, and delivered our “new to us” car in PA once bodywork was completed. More

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Very good customer service. Very courteous and friendly. Very knowledgeable and very helpful In the car sale. Very courteous and friendly. Very knowledgeable and very helpful In the car sale. More

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The dealership was great CJ, the sales person was great but Carlyle in service was HORRIBLE to deal with...I gave 1 star because I couldn't give zero and leave a review. I suggest if you need service deal but Carlyle in service was HORRIBLE to deal with...I gave 1 star because I couldn't give zero and leave a review. I suggest if you need service deal with anyone but Carlyle, she is put out to help. I left at least 10 messages with no response until I personally went into dealership and talked to General Manager, who was also great. When I was given a loaner vehicle you would think it was hers personally with the hate. I showed up for a scheduled appointment and sent away because Carlyle would not let me have a loaner. I purchased a Brand New, 68K vehicle that had electrical problems and Carlyle was more inconvenienced then me. The General Manager who was fabulous to work with, took a Brand New car off the dealer lot and gave it to me to drive while my car was serviced...Carlyle was extremely upset that I went over her head to the GM More

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I came in for a oil change, left with a truck. It was good to see a good selection again. It was good to see a good selection again. More

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The best experience I have had buying a car. C.J. Was so helpful with this! C.J. Was so helpful with this! More

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My experience with both the dealership and salesperson CJ Overman were excellent. Very professional and accommodating to the customer. This is my second consecutive leased vehicle from your dealership and I Overman were excellent. Very professional and accommodating to the customer. This is my second consecutive leased vehicle from your dealership and I intend to continue working with you as you are respectful of my time. More

by SSCHUMANN Verified Customer Verified Customer

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Buying a car was a wonderful experience from Ken Ganley Ford West. CJ did a fantastic job of making sure the process was easy and worry free. Ford West. CJ did a fantastic job of making sure the process was easy and worry free. More

by tjamison1969 Verified Customer Verified Customer

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