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C.J. Overman
C.J. Overman at Ken Ganley Ford Parma
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C.J. Overman | Page 9

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
111 Reviews
4.8

111 Reviews

Write a Review

111 Reviews of C.J. Overman

March 05, 2022

Dealership Rating
Employee Rating

This is my 3rd car from Ganley Ford. Great experience each time. Everyone involved was top notch and accomodating. More

by Skullkron
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito

Helpful
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Mar 07, 2022

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 26, 2022

Dealership Rating
Employee Rating

CJ was amazing! Tom, the general manager, went above and beyond to make the experience wonderful and easy! I’ll be a Customer for life! More

by LisaG0024
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Nick Feruito

Helpful
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Feb 28, 2022

Ken Ganley Ford Parma responded

Hi Lisa, we are thrilled to hear that CJ and Tom took such great care of you and that they provided you with a wonderful & easy experience!! We really appreciate your business & thank you for the kind review! And we look forward to your next visit!

February 26, 2022

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Employee Rating

Very nice dedicated to get you rolling awesome all a round thankfully Larry d Jones More

by rocky3brahmabull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Feb 28, 2022

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

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Employee Rating

It was in and out with no hassle. The assistant sales manager was professional and giving full details More

by patrick2grissett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Feb 28, 2022

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 19, 2022

Dealership Rating
Employee Rating

Our salesman was wonderful. John made our experience very pleasant. Thank you for making our truck buying experience an easy one. More

by branhan95
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Helpful
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Feb 21, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience!

January 28, 2022

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Employee Rating

The car is too expensive we can’t afford it and they refused to take it back and now we are stuck with two loans! Your vehicle has 23,000sh miles on ! We feel were rushed into buying the vehicle More

by Rmwakayila
Recommend Dealer
No

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, Mark Rezzano , Brandon Taylor-Mitchell, Daniel Walker

Helpful
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Feb 14, 2022

Ken Ganley Ford Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 15, 2022

Dealership Rating
Employee Rating

Helpful efficient and a pleasure to work with. I enjoyed my experience with Ganley Ford West More

by Grammykaypo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, Mark Rezzano, Morgan Gallagher , Brandon Taylor-Mitchell, Daniel Walker

Helpful
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Jan 17, 2022

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2021

Dealership Rating
Employee Rating

Ordered a Bronco in August, was delivered in December. Everything went smoothly, everyone was professional and no messing about with price or anything else. A great experience. More

by ron.faenza
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Helpful
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Dec 28, 2021

Ken Ganley Ford Parma responded

Thank you for your very kind review, Ron. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford West.

December 03, 2021

Dealership Rating
Employee Rating

Ganley Ford Is Amazing, They Are Always Very Helpful And Always Going Above And Beyond ! More

by Jamietidwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Dave Moga , Ashley Neely

Helpful
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Dec 05, 2021

Ken Ganley Ford Parma responded

Jamie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 04, 2021

Dealership Rating
Employee Rating

I was given quick and accurate and friendly service and do depend on my car More

by VincentR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, Mark Rezzano, Austin Simpson, Dave Moga , Omar Assad, Ashley Neely, Brandon Taylor-Mitchell, Daniel Walker

Helpful
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Nov 04, 2021

Ken Ganley Ford Parma responded

It has been a pleasure serving you, Vincent. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

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