CB Watkins
CB Watkins at Maple Hill Auto Group
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CB Watkins | Page 8

F&I Manager

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.9
97 Reviews

Dealership Experience

3 yrs

4.9

97 Reviews

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97 Reviews of CB Watkins

April 05, 2022

Dealership Rating
Employee Rating

I was thrilled with the process of picking out and buying a new Subaru. The sales department (Nick H. and Victor) worked together to help me choose between a new and used vehicle and couldn't have been more More

by TGARLAND2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Maple Hill Auto Group responded

We are so happy to hear that Nick and Victor were able to work with you to get you into a great new car! We hope you are loving it. If there is anything we can ever do for you in the future, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 02, 2022

Dealership Rating
Employee Rating

I had a very good experience with the sales department and the finance department. Thank you for everything. More

by JANIBC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Galvan

Apr 04, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to her you had a good experience here in our sales and finance departments. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 29, 2022

Dealership Rating
Employee Rating

All good! It was an easy and enjoyable experience. Thank you very much. Thank you very much. More

by RBSEARS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Simmons , Kade Neer

Mar 30, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 04, 2022

Dealership Rating
Employee Rating

Nice people, but there were several issues along the way. Some documents were not filled correctly. Some miscommunication within company and to outside parties. More

by DAURAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Heckman , DAN TAYLOR, Dan Taylor (sales)

Mar 04, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us your feedback. I apologize to hear that there were some issues. If you would like to talk more in depth about these issues, please give our customer service team a call at 269-342-6600. Thank you and have a nice weekend! Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 17, 2022

Dealership Rating

They can’t figure out my correct email address. Keep sending messages to my mom’s account More

by JBL
Recommend Dealer
No

Other Employees Tagged: Victor Heckman , DAN TAYLOR

Feb 17, 2022

Maple Hill Auto Group responded

I apologize. Your mom's email must have been the one given to either us or the manufacturer of your vehicle. If you would like us to change the email address we have on file, please give us a call at 269-342-6600, and we would be more than happy to replace your mom's email address with yours. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 16, 2022

Dealership Rating
Employee Rating

I have nothing but good things to say about everyone involved with my purchase of a 2022 Golf R. It was a pleasure thanks to all involved from the owner Jim VandenBerg to Mike the VW sales manager, Jon More

by John Behrendt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Gates, Mike Simmons , Mr. VandenBerg.

Feb 18, 2022

Maple Hill Auto Group responded

We are so happy to hear about your great experience with Maple Hill. We hope you are enjoying your new vehicle and look forward to working with you in the future. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 10, 2022

Dealership Rating
Employee Rating

I came out of nowhere to get my hands on a new 2022 Golf R. Jon and Mike were great and I picked up one of the first Rs in Michigan yesterday. More

by John Behrendt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Gates, Mike Simmons

Feb 10, 2022

Maple Hill Auto Group responded

We're so happy to hear about your experience! We hope you enjoy your new car. Please, let us know if there is anything we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 05, 2022

Dealership Rating
Employee Rating

Recently purchased a new vehicle. Service provided was great! Prompt responses and follow through to my questions. Professional and courteous through the transaction- from start to finish. More

by MLC3436
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Poffenberger, Aaron Black

Feb 07, 2022

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that you had such a great experience at Maple Hill. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 25, 2022

Dealership Rating
Employee Rating

Tony Galavan was absolutely wonderful and our experience was great. It was fast and efficient and we left with an amazing car. More

by Tbucher113
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Heckman , Tony Galavan

Jan 28, 2022

Maple Hill Auto Group responded

We're so happy that Tony was able to help get you in a great new car. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 20, 2022

Dealership Rating
Employee Rating

Bought a new 2022 Impreza here. Salesperson was nice, and they did not charge me more than MSRP like some dealerships are doing nowadays. Process was pretty painless, too. Would recommend. More

by LAZJAK37
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Poffenberger, Aaron Black

Jan 20, 2022

Maple Hill Auto Group responded

We're happy to hear that you are so pleased with the purchase of your new vehicle. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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