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Carlos Alcantar
Carlos Alcantar at Family Hyundai
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Carlos Alcantar | Page 2

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.7
188 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

4.7

188 Reviews

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188 Reviews of Carlos Alcantar

November 17, 2023

Dealership Rating
Employee Rating

Very helpful with making a decision. Great customer service and good expertise of cars. Help with gap insurance and all aspects may needed help on. More

by patrickljefferson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt

Helpful
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Nov 19, 2023

Family Hyundai responded

Thank you for sharing your experience with us, Patrick! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 24, 2023

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Employee Rating

Have purchased 3 cars from there they have always take. Great care of us and out cars More

by ANDELLO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson , Tom Salin

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Oct 24, 2023

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

October 22, 2023

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Employee Rating

Friendly inviting and wonderful Foks to do business with. very knowledgeable and thoughtful about the way to answer questions. More

by AMEANSSR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt

Helpful
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Oct 22, 2023

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 20, 2023

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Very pleased with sales staff and service so far given great service hope it continues More

by ddorrance0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Helpful
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Oct 21, 2023

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 15, 2023

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it was a pleasant experience and i am very happy with my purchase of the genesis the ride is great and very quiet More

by julie40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Jaclyn Bobbitt

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Oct 16, 2023

Family Hyundai responded

Thank you, Julie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 12, 2023

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Employee Rating

This is my second time purchasing from this dealer. Always a great experience. Staff is friendly More

by lucgar2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robbie Watson, Jose Palomares

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Oct 13, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

August 27, 2023

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Employee Rating

MSRP HAGGLED OVER. Communication between various members not the best. Appointments not kept by another member(notCarlos). More

by MANDEBOGAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Powers, Maverick Watson

Helpful 1
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Aug 28, 2023

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 30, 2023

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Employee Rating

I am not thrilled that my vehicle is having such a major issue being only 5 years old. However, Steven has been very helpful with understanding what is going on with it and ensuring me they will get it fixe More

by enied0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven/ Stephen

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Jul 31, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 20, 2023

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Employee Rating

The service was great and my sales person was very knowledgeable.I feel as though I got a very good deal and will shop with Hyundai family again More

by GWENDOLYNFERGUSON199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Mark Holder, Larry Edwards, Kristi Feinberg, Jerry Lacy, Ricky Gushi , Cory Keller

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Jul 21, 2023

Family Hyundai responded

Thank you so much for your review, Gwendolyn! We are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and we look forward to working with you again!

July 14, 2023

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It was a nice clean dealership, the salesman was very nice did a very good job without a lot of pressure More

by JOEO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Jul 15, 2023

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, Joe, and we look forward to continuing to serve you in the future!

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