Carlos Alcantar | Page 7

Long-time customer. Got my dad, brother, sister, and wife to buy cars from Family Hyundai. I always do my service on my vehicle there as well. Normally have good experi Got my dad, brother, sister, and wife to buy cars from Family Hyundai. I always do my service on my vehicle there as well. Normally have good experiences but buying this new car for my wife was not one of them. The salesman I had said they'd match my trade in value that Carmax gave and then lowballed me by $600 saying that it was to cover some "taxes and fees" although I never saw that on the actual paperwork. Also he took advantage of my pregnant wife falling in love with a vehicle to charge me $2,000 over MSRP even though a previous salesman told me Family Hyundai sold cars at MSRP. He said oh we need to charge of because of stock when they had an entire back lot filled with the cars. I understand he has a job to do but I have been a longtime loyal customer and this was by far the worst experience I have had there. My salesman did not take care of me at all. More

by MICHAEL.MCCULLOUGH5799 Verified Customer Verified Customer

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The experience was professional and I was very pleased with how they treated me through the process with how they treated me through the process More

by RUBIOGEORGE6 Verified Customer Verified Customer

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Very attentive. Love how they communicate over text message. Staff is amazing, polite. Defenently will recommend friends and family memebers. Love how they communicate over text message. Staff is amazing, polite. Defenently will recommend friends and family memebers. More

by PRIETOROSA Verified Customer Verified Customer

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This was my 3rd car purchased at your dealership. . Cory was a great salesperson. Showed me all the features of my new car. Most important is that he made the experience quick. I will recommend . Cory was a great salesperson. Showed me all the features of my new car. Most important is that he made the experience quick. I will recommend Family Hyundai to everyone. More

by rob9672003 Verified Customer Verified Customer

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Jackie is AWESOME! ! This is my 6th car and hopefully I'll buy 6 more ! This is my 6th car and hopefully I'll buy 6 more More

by DSMALLWOOD10 Verified Customer Verified Customer

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No price haggling, paid sticker price and received fair amount for two cars from trade. amount for two cars from trade. More

by K_ABNEY Verified Customer Verified Customer

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Last week we purchased our first Hyundai vehicle, Santa Fe. We have purchased over 15 new cars in our lifetime. However, the Family Hyundai dealership was customer-friendly, and Carlos was extremely helpfu Fe. We have purchased over 15 new cars in our lifetime. However, the Family Hyundai dealership was customer-friendly, and Carlos was extremely helpful during the financial transaction. Orland and Tinley Park is a dealership haven in the South Suburbs, so Family Hyundai is among the Midwest's finest car dealerships. It's too early to tell if Santa Fe will hold up to its reputation. But, the dealership atmosphere and customer service were phenomenal. More

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I really appreciate Carlos and the dealership for taking time to help me very friendly time to help me very friendly More

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Carlos and Jason and the team where awesome and made the experience Good. Carlos went out of his way to make sure I was satisfied with everything experience Good. Carlos went out of his way to make sure I was satisfied with everything More

by RKBASSFISHIN Verified Customer Verified Customer

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Traffic jam in the morning need to correct the long lines could be better for everyone could be better for everyone More

by JBIALOBOK Verified Customer Verified Customer

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