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Carlos Alcantar
211 Reviews
Dealership Experience
9 yrs, 1 mo
Industry Experience
9 yrs, 1 mo
211 Reviews
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211 Reviews of Carlos Alcantar
March 29, 2023
Family hyundai always makes me feel welcome and takes care of all my needs in a timely manner. Cozy waiting area and they are updating the showroom which already stands out care of all my needs in a timely manner. Cozy waiting area and they are updating the showroom which already stands out More
by Nick Schmitt
Verified CustomerOther Employees Tagged: Mayweather Shorter, TJ Schmitt, Michael Kratschmer, Mike Majors , Larry Edwards
March 19, 2023
Not a great value. “Certified Pre-Owned” is just an excuse at this dealership to charge a couple thousand extra. I don’t get the feeling that they truly services this “Certified Pre-Owned” is just an excuse at this dealership to charge a couple thousand extra. I don’t get the feeling that they truly services this vehicle to what a reasonable consumer would call “Certified Pre-Owned”. Sold me a vehicle with locking lug nuts and no key. Attention to detail here is not so hot. More
by BLAISE.A.PARKER
Other Employees Tagged: Al Pellizzeri
March 12, 2023
The building was being updated and very clean. Kristina team worked well to get us out efficiently with all paper signed. Kristina team worked well to get us out efficiently with all paper signed. More
by JCLM89
Other Employees Tagged: Kristi Feinberg
February 04, 2023
Great service from start to finish and made things easy, which is unexpected for buying a car! Carlos was very helpful and got me in my new car in no time. Would definitely recommend. which is unexpected for buying a car! Carlos was very helpful and got me in my new car in no time. Would definitely recommend. More
by Imrahman
Other Employees Tagged: Joe Panici
January 25, 2023
My spouse had it with buying used cars but family Hyundai eased her worries. We started with Hyundai left but will most likely stay with Hyundai now eased her worries. We started with Hyundai left but will most likely stay with Hyundai now More
by ccurtin68
Other Employees Tagged: Mike Majors
January 17, 2023
The staff were really amazing from the moment we walked in until we procured the car. Everyone was friendly and talking highly about the Hyundai cars to working for Family. in until we procured the car. Everyone was friendly and talking highly about the Hyundai cars to working for Family. More
by TOMHAISER
Other Employees Tagged: Al Pellizzeri, Kim DeVries , Joe Panici, Chris Powers
January 08, 2023
There was little communication regarding my car and they rarely answer the phone. Matt was who I was working with and did not inform me of anything going on. rarely answer the phone. Matt was who I was working with and did not inform me of anything going on. More
by SHERITA.FUMBANKS
Other Employees Tagged: Colin Simmons , Tom Salin, Matthew Casey
January 01, 2023
A very nice staff from me walking in and from me leaving with my new vehicle they went over any questions that I had with my new vehicle they went over any questions that I had More
by ZONENDS
Other Employees Tagged: Adam Ghouleh, Mark Holder, Kristi Feinberg, George "Skip" Hasenjaeger, Ricky Gushi, Jaclyn Bobbitt, Kim DeVries , Larry Edwards, Octavien Johnson
January 01, 2023
As usual, this dealer meets and exceed expectations for customer service all around. Upon entering, I'm greeted with smiles and warm words. I've come to the dealer for over 11 years now, from my previous p customer service all around. Upon entering, I'm greeted with smiles and warm words. I've come to the dealer for over 11 years now, from my previous purchase of a sonata. Even though some faces have changed over that time a decent amount that remains will still show familiarity when they see me. Steve and I conversed about college days with ourselves and children through the Hawkeye connection. The name "Family Hyundai dealership" really fits the location. They are always welcoming and my new purchase went as smoothly as I expected it. Though I hadn't met Carlos before, he was a gracious participant in my purchase. We laughed and stayed focus on the deal being complete efficiently. Al is someone that also, makes you laugh and present honest information about the cars and the history. When I see him, I am even more at ease because he comes off genuine and appreciative of my presence and jovial demeanor. All in all I m happy with my purchase and look forward to moment of connection whenever I am in the dealership. Thanks again, to everyone involved in this recent purchase of a new car... Kudos! More
by solidiphi3
Other Employees Tagged: Jerry Lacy, Al Pellizzeri, Scott Lupo
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