Carlos Alcantar | Page 6

Great service from start to finish and made things easy, which is unexpected for buying a car! Carlos was very helpful and got me in my new car in no time. Would definitely recommend. which is unexpected for buying a car! Carlos was very helpful and got me in my new car in no time. Would definitely recommend. More

by Imrahman Verified Customer Verified Customer

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My spouse had it with buying used cars but family Hyundai eased her worries. We started with Hyundai left but will most likely stay with Hyundai now eased her worries. We started with Hyundai left but will most likely stay with Hyundai now More

by ccurtin68 Verified Customer Verified Customer

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The staff were really amazing from the moment we walked in until we procured the car. Everyone was friendly and talking highly about the Hyundai cars to working for Family. in until we procured the car. Everyone was friendly and talking highly about the Hyundai cars to working for Family. More

by TOMHAISER Verified Customer Verified Customer

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Great Customer Service, Friendly, Reliable, Trustworthy, Helpful, Honestly, all around, amazing, people to do business with. Helpful, Honestly, all around, amazing, people to do business with. More

by TONI.SKILLOM Verified Customer Verified Customer

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There was little communication regarding my car and they rarely answer the phone. Matt was who I was working with and did not inform me of anything going on. rarely answer the phone. Matt was who I was working with and did not inform me of anything going on. More

by SHERITA.FUMBANKS Verified Customer Verified Customer

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A very nice staff from me walking in and from me leaving with my new vehicle they went over any questions that I had with my new vehicle they went over any questions that I had More

by ZONENDS Verified Customer Verified Customer

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As usual, this dealer meets and exceed expectations for customer service all around. Upon entering, I'm greeted with smiles and warm words. I've come to the dealer for over 11 years now, from my previous p customer service all around. Upon entering, I'm greeted with smiles and warm words. I've come to the dealer for over 11 years now, from my previous purchase of a sonata. Even though some faces have changed over that time a decent amount that remains will still show familiarity when they see me. Steve and I conversed about college days with ourselves and children through the Hawkeye connection. The name "Family Hyundai dealership" really fits the location. They are always welcoming and my new purchase went as smoothly as I expected it. Though I hadn't met Carlos before, he was a gracious participant in my purchase. We laughed and stayed focus on the deal being complete efficiently. Al is someone that also, makes you laugh and present honest information about the cars and the history. When I see him, I am even more at ease because he comes off genuine and appreciative of my presence and jovial demeanor. All in all I m happy with my purchase and look forward to moment of connection whenever I am in the dealership. Thanks again, to everyone involved in this recent purchase of a new car... Kudos! More

by solidiphi3 Verified Customer Verified Customer

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Long-time customer. Got my dad, brother, sister, and wife to buy cars from Family Hyundai. I always do my service on my vehicle there as well. Normally have good experi Got my dad, brother, sister, and wife to buy cars from Family Hyundai. I always do my service on my vehicle there as well. Normally have good experiences but buying this new car for my wife was not one of them. The salesman I had said they'd match my trade in value that Carmax gave and then lowballed me by $600 saying that it was to cover some "taxes and fees" although I never saw that on the actual paperwork. Also he took advantage of my pregnant wife falling in love with a vehicle to charge me $2,000 over MSRP even though a previous salesman told me Family Hyundai sold cars at MSRP. He said oh we need to charge of because of stock when they had an entire back lot filled with the cars. I understand he has a job to do but I have been a longtime loyal customer and this was by far the worst experience I have had there. My salesman did not take care of me at all. More

by MICHAEL.MCCULLOUGH5799 Verified Customer Verified Customer

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The experience was professional and I was very pleased with how they treated me through the process with how they treated me through the process More

by RUBIOGEORGE6 Verified Customer Verified Customer

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Very attentive. Love how they communicate over text message. Staff is amazing, polite. Defenently will recommend friends and family memebers. Love how they communicate over text message. Staff is amazing, polite. Defenently will recommend friends and family memebers. More

by PRIETOROSA Verified Customer Verified Customer

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