Carlos Alvarenga
Carlos Alvarenga at Niello Volkswagen

Carlos Alvarenga

Assistant Sales Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
94 Reviews

Dealership Experience

5 yrs, 1 mo

4.9

94 Reviews

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94 Reviews of Carlos Alvarenga

July 28, 2025

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Employee Rating

Here are fifteen words about the dealership. Oh wait, that was already seven words. Last one-GREAT More

by KEKRINER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2025

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Scott Russo General Manager srusso@niello.com

July 14, 2025

Dealership Rating
Employee Rating

Tevin was fantastic to deal with during our sales process. One of the best I have worked with for car sales. More

by SJCARANO
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tevin Saelee

Jul 14, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Russo General Manager srusso@niello.com

June 12, 2025

Dealership Rating
Employee Rating

Jose and Alex walked us through every step of buying our car with transparent and helpful communication! An exceptional team with integrity built into their core values! Thank you so much for making it happ More

by Warda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 05, 2025

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Excellent friendly and honest service. Negotiations went smooth and never felt pressured into something we didn't want. They helped us find a car that checked every single box color make More

by nseeba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo General Manager srusso@niello.com

May 26, 2025

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Employee Rating

We were given the Special treatment from the Niello VW team. Pleajur was great and he put us in the perfect new 2025 Tiguan. we are loving it. the whole Niello VW team were so helpful and went above an More

by JPEREZ1062
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Pleajur Bryant

May 26, 2025

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com

May 24, 2025

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Everyone took good care of me. Car buying can be stressful but the entire team was terrific. More

by MAMEYER4020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2025

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

May 19, 2025

Dealership Rating
Employee Rating

Being forced to write a review is pretty lame. Rather have not been forced to do so More

by MARCUSGALLEGOS
Recommend Dealer
Yes
May 20, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo General Manager srusso@niello.com

May 17, 2025

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Employee Rating

Amazing staff, super friendly and easy to work with. It was an all around great buying experience. More

by MILLERGOGGLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Raymond Moreno

May 17, 2025

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com

May 14, 2025

Dealership Rating
Employee Rating

All was good. The only thing that I am not fond of, and it happens at most dealers I’ve been too, is being offered all the extras when I say up front I don’t want More

by JMATTSONTR250
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo General Manager srusso@niello.com

May 11, 2025

Dealership Rating
Employee Rating

Nathan was awesome and I really appreciated him going above and beyond. The video he shot was the cherry on top and added such a personal touch! Thank you for working with me and making my experience TOP More

by MRS_REGINA_BARBER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

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