Carlos Alvarenga
Carlos Alvarenga at Niello Volkswagen

Carlos Alvarenga

Assistant Sales Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
88 Reviews

Dealership Experience

4 yrs, 11 mos

4.9

88 Reviews

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88 Reviews of Carlos Alvarenga

May 19, 2025

Dealership Rating
Employee Rating

Being forced to write a review is pretty lame. Rather have not been forced to do so More

by MARCUSGALLEGOS
Recommend Dealer
Yes
May 20, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo General Manager srusso@niello.com

May 17, 2025

Dealership Rating
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Amazing staff, super friendly and easy to work with. It was an all around great buying experience. More

by MILLERGOGGLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Raymond Moreno

May 17, 2025

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com

May 14, 2025

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All was good. The only thing that I am not fond of, and it happens at most dealers I’ve been too, is being offered all the extras when I say up front I don’t want More

by JMATTSONTR250
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo General Manager srusso@niello.com

May 11, 2025

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Nathan was awesome and I really appreciated him going above and beyond. The video he shot was the cherry on top and added such a personal touch! Thank you for working with me and making my experience TOP More

by MRS_REGINA_BARBER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

May 03, 2025

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Employee Rating

I reached out to Neillo and was originally connected with Spencer of online sales he quickly got back to me in regards to the vehicle I was interested in and set it aside immediately after letting him know I More

by RYANCBROWN1230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Scott Russo General Manager srusso@niello.com

April 27, 2025

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Super friendly and helpful team that was patient will all of our questions Did a great job. More

by EWINTSCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tevin Saelee

Apr 28, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Russo General Manager srusso@niello.com

April 23, 2025

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Employee Rating

We had been on a vehicle purchase hunt for about 2 years on and off. During that time I had been in touch with Jose a few times and went on a couple of test drives with him as well. There was never any pres More

by jim777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2025

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Scott Russo General Manager srusso@niello.com

April 03, 2025

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Employee Rating

No thanks. .................. . A b c d e f g h I j k l m n o p q r s t u v More

by WARRENRECHT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson

Apr 03, 2025

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Scott Russo General Manager srusso@niello.com

April 02, 2025

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Employee Rating

Tevin warmly welcomed my daughter and me. He was courteous, informative, and very professional. He also made the transaction smooth by gathering everything he needed prior to my arrival. More

by ERIKACAMPOSHO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

April 01, 2025

Dealership Rating
Employee Rating

Great overall experience. smooth very the moment I came in. Everyone was great. Would recommend More

by DREADEANDA83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Russo General Manager srusso@niello.com

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