Carlos Alvarenga
Carlos Alvarenga at Niello Volkswagen
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Carlos Alvarenga | Page 3

Assistant Sales Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
41 Reviews

Dealership Experience

4 yrs

5.0

41 Reviews

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41 Reviews of Carlos Alvarenga

February 26, 2024

Dealership Rating
Employee Rating

The customer service was fantastic. Logan and everyone else were attentive and nice. I definitely recommend this dealer. More

by MASCORRO7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Logan and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com (916) 359-9927

January 27, 2024

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Employee Rating

Stephen and Alex from finance were both awesome. This was my second time working with both of them and they made it easy More

by MADELINE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Niello Volkswagen responded

Madeline, we are so glad that Stephen and Alex had the opportunity to work with you, and that they could make this a top-notch experience. We look forward to continuing to serve you in the future! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 27, 2024

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Glad I stopped by niello to check out the peak atlas! Walked out with my dream car! More

by JEBS86
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann , Terry

Jan 29, 2024

Niello Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new Atlas! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 10, 2024

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Employee Rating

Stephan. Logan and Carlos all worked together to get me a great deal. I am highly satisfied. Stephan went out of his way to further assist me the next day wit More

by PATELKAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2024

Niello Volkswagen responded

Kay, Thanks for sharing your thoughts about your experience with Niello Volkswagen. Logan, Stephen, and Carlos appreciate your business and hope to see you again soon! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 08, 2024

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We bought our ID. 4 from Ray with the help of Jamal, Carlos and Logan. Everyone was very professional and clearly love their jobs. More

by GEMINILOV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymond Moreno, Khaled Jamal , Logan

Jan 08, 2024

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with Jamal, Carlos, Ray, and Logan. We're glad to hear we delivered such a great experience! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 31, 2023

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Employee Rating

Jack and Alex were excellent! Incredibly responsive and transparent with my question. Very personable, professional, and upfront with options and costs. Not what you think of a “t More

by AMANDAFONT
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann, Jack Felts

Jan 01, 2024

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 31, 2023

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Employee Rating

All people that I have associated with at Niello Volkswagen, Arden Way have been pleasant, professional, and have displayed excellent salesmanship. I would highly recommend this Niello to anyone in More

by 😊
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 01, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 19, 2023

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Exceptional work, highly recommended. Very easy and fast, friendly staffs, great customer service and easy to deal with. More

by KSAEPHANH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2023

Niello Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 18, 2023

Dealership Rating
Employee Rating

We visited Niello couple of times and we were not pressured each time. It was very low key and the staff were very informative on their EV cars. Jose at Sales helped us narrow down the car of our More

by DIMDO8
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Khaled Jamal , Jose Vasquez

Dec 18, 2023

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 10, 2023

Dealership Rating
Employee Rating

Was a good experience from the Niello Team and Carlos and Vincent were very helpful More

by SETHANDERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail

Dec 10, 2023

Niello Volkswagen responded

Seth, Congratulations on your new vehicle! We are so glad that Carlos and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

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