Carlos De La Luz
Carlos De La Luz at Universal Mitsubishi

Carlos De La Luz

Sales Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.5
79 Reviews
4.5

79 Reviews

Write a Review

79 Reviews of Carlos De La Luz

October 16, 2025

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Employee Rating

Very best service and TIKI the financial lady is amazing to work with and recommend More

by joecpun
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Zakk Kim

Oct 24, 2025

Universal Mitsubishi responded

Thank you for your kind words! We are so glad to hear that you had a positive experience with Lisa, our amazing financial consultant. We are committed to providing the very best service to our customers and are thrilled that you would recommend us. Thank you for choosing our business! Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

September 21, 2025

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I would not recommend this dealer had a horrible experience a week without a car and was given a car that did not work at the end after endless phone calls complains I was able to leave with another More

by jj5856657
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Recommend Dealer
No
Oct 22, 2025

Universal Mitsubishi responded

Thank you, we appreciate you giving Universal Mitsubishi the opportunity to earn your business. We look forward to taking care of all your vehicles needs. Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 13, 2025

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Everyone was pleasant, direct and amiable. The work got done in the subscribed hierarchy accurately and without sales pressure. J.C, Andy, and Carlos took the long way around to finish the d More

by BRAGGWYNN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, JC Gonzalez , Andy was great

Oct 22, 2025

Universal Mitsubishi responded

Thank you for sharing your experience. We know you'll enjoy your vehicle for many years to come. I want to make sure we make every effort possible to give everyone an unforgettable experience. Kindly share with me how we can improve and work for 5 Stars. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 17, 2025

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Got what I wanted still too much haggling some needed info not received overall good More

by atomicstop2
Recommend Dealer
Yes

July 12, 2025

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A little frantic in handling but good people good service good selection of care available More

by GREGGM.MILLER
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Recommend Dealer
Yes

June 22, 2025

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Great sales team and dealership. Highly recommended dealership for a great car buying experience. A+ More

by OGIRON
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Recommend Dealer
Yes

June 22, 2025

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Tiki love love. Bobby-Five stars The one that talks a lot gets a 10. More

by sktrules1
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Recommend Dealer
Yes

April 14, 2025

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There were very few professional and kind. I will recommend to everyone I know. Very happy. More

by J.PARKER1905
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Recommend Dealer
Yes

March 31, 2025

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Tiki was great! Everyone was friendly, they gave me a great deal, will come here for sure for service , love my new car.. More

by Tommmy
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Recommend Dealer
Yes

March 24, 2025

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paul and everyone else at the dealer were great to deal with and wil go again More

by 4legz20toez
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Recommend Dealer
Yes
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