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Carlos De La Luz
Carlos De La Luz | Page 2
Sales Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
49 Reviews
49 Reviews
Write a Review49 Reviews of Carlos De La Luz
January 20, 2024
Juan, Carlos, and Tiki made the experience of leasing a new 2024 Outlander a wonderful experience, The wife and I left there feeling quite happy! new 2024 Outlander a wonderful experience, The wife and I left there feeling quite happy! More
by pthomas1937
Verified CustomerOther Employees Tagged: Tiki N, JC Gonzalez
Helpful 
December 13, 2023
I have had to return several times for the finance person and Bobby have not been transparent with me about financing. I have had to return several times due to oversights on their part. and Bobby have not been transparent with me about financing. I have had to return several times due to oversights on their part. More
by MRXGUTIERREZ
Other Employees Tagged: Zakk Kim, Bobby Gharibian
November 20, 2023
All the staff are so nice, professional and friendly. I have been there for almost a week and every time I get in, I was welcomed and everybody did their best to help me. Bobby was great and professional I have been there for almost a week and every time I get in, I was welcomed and everybody did their best to help me. Bobby was great and professional as well. More
by Pouria Hamdan
Other Employees Tagged: Tiki N, Bobby Gharibian, Saul Turcios , JC Gonzalez , Nick Zohrabi
November 20, 2023
Carlos yelled at me as a new customer when i was telling him that you overcharged me! terrible experience... we are reporting him to the mitsubishi headquarter also the owner of the dealership sam ershadi him that you overcharged me! terrible experience... we are reporting him to the mitsubishi headquarter also the owner of the dealership sam ershadi More
by Mehdi
November 18, 2023
What a smooth and professional experience from start to finish!! Special thanks to Tiki, Saul, Carlos and Bobby…they all exemplify Excellent Service and I appreciated all of them very much during my purcha finish!! Special thanks to Tiki, Saul, Carlos and Bobby…they all exemplify Excellent Service and I appreciated all of them very much during my purchase of a beautiful 2024 Black Diamond Mitsubishi Outlander Tech! More
by GINAESTRADA717
Other Employees Tagged: Bobby Gharibian, Saul Turcios , Tiki
October 01, 2023
The staff and our dealer was very resourceful, friendly, helpful, honest, energetic, kind and easy to communicate with. Dealership is very clean and modern with their technology. The car is beautiful and lo helpful, honest, energetic, kind and easy to communicate with. Dealership is very clean and modern with their technology. The car is beautiful and love driving it. More
by vrejtolmajian
Other Employees Tagged: Zakk Kim, Bobby Gharibian, Saul Turcios , JC Gonzalez , Patrick Carroll, Stephanie Viteri, Nick Zohrabi
September 11, 2023
The process was easy and low stress. Communication on line, over the phone and in person was pleasent. I would recommend this dealership to friends and family. Communication on line, over the phone and in person was pleasent. I would recommend this dealership to friends and family. More
by lupemdavis
Other Employees Tagged: JC Gonzalez
September 06, 2023
Everyone at the dealership was very friendly and pleasant to interact with, especially Ivan and Tiki who were wonderful to work with. Really smooth experience from start to finish without feeling pressured! to interact with, especially Ivan and Tiki who were wonderful to work with. Really smooth experience from start to finish without feeling pressured! More
by damjan
Other Employees Tagged: Ivan - 5 stars!
August 31, 2023
Carlos, Tiki, and Zakk were great! The entire team worked together and played their part in my new car purchase. I was very pleased with their deal, trade-in, and care of my new car! The entire team worked together and played their part in my new car purchase. I was very pleased with their deal, trade-in, and care of my new car! More
by Keith
August 24, 2023
I was happy until I received a letter telling me my credit was rejected! I had paid CASH for my car. The manager seemed to feel the letter was not a big deal. To ME, it was a big deal! How can you pay credit was rejected! I had paid CASH for my car. The manager seemed to feel the letter was not a big deal. To ME, it was a big deal! How can you pay CASH and yet be rejected by their credit department? More
by Deleneortega64
Other Employees Tagged: Saul Turcios
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