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Carlos Nieto
Carlos Nieto at Rallye BMW

Carlos Nieto | Page 14

Pre-Owned Director

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
149 Reviews
4.7

149 Reviews

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149 Reviews of Carlos Nieto

January 04, 2022

Dealership Rating

Availability of vehicle ahead of schedule was a pleasant surprise. Car was delivered as specified, good service throughout process More

by MAJIDKHAN70
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bert Vargas , Shohel Bhuiyan

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Jan 04, 2022

Rallye BMW responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rallye BMW!

December 20, 2021

Dealership Rating

Great place Very friendly people and helpful specially Carol Clark M. Senior Service advisor She is very helpful. More

by Eduardb1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bobby Channan , Jose Rivas

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Dec 20, 2021

Rallye BMW responded

Thank you for the kind words for Carol and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 16, 2021

Dealership Rating

Great service. Tom and the manager Chris go out of the way to accommodate your requests. More

by IRENELITSAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bert Vargas, Christopher Blanco, Victoria Sarocco

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Nov 16, 2021

Rallye BMW responded

Thank you, Irene! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

November 14, 2021

Dealership Rating

Wonderful my sales man was very helpful and understanding the service was good thanks Rally More

by fredjamieson59
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Channan, Joseph Lipari

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Nov 15, 2021

Rallye BMW responded

Fred, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 11, 2021

Dealership Rating

Very professional in both explaining options and helping to execute plan till a successful conclusion More

by MARKRD48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Wachsman, Victoria Sarocco

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Nov 11, 2021

Rallye BMW responded

Mark ,Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 14, 2021

Dealership Rating

I gave them two stars for failing to call back (even after lodging a complaint with BMW customer service), and failing to honor the '3 month deferral plan' incentive offered, on certified pre-owned 2018 More

by Wasim Sulaiman
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Wachsman, Bobby Channan

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Nov 01, 2021

Rallye BMW responded

Wasim, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 13, 2021

Dealership Rating

The staff is beyond pleasant and professional. I had a seamless experience leasing my BMW X3. I would definitely recommend this dealership above any of the other BMW dealership I have dealt with in the pa More

by nicoletalleur
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hale, Mika Rose , Justin Martinez

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Oct 13, 2021

Rallye BMW responded

Nicole, Thanks for your feedback on your recent visit to Rallye BMW. I'm glad to hear that we were able to assist you with choosing the perfect BMW X3 and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 11, 2021

Dealership Rating

Came all the way from Maryland to buy a vehicle. It was a pleasant experience dealing with them. I would definitely recommend them. Nico was my salesperson and he was excellent. More

by usmanbash
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat, Bobby Channan , Nico Rutella

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Oct 11, 2021

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Nico to be a positive one. We hope you enjoy your new vehicle! Please don't hesitate to reach out if you need anything else.

October 01, 2021

Dealership Rating

I was greeted 30 seconds after I arrived by Emily. She handled everything great and I was out in 2 hours. Exactly what I was told. Very good service. More

by ROBERT.T.MATTHEWS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dorian Jackson , Emily Reardon

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Oct 03, 2021

Rallye BMW responded

Thank you! We appreciate your business, Robert, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

September 30, 2021

Dealership Rating
Employee Rating

My car buying experience at Rallye was the most pleasant experience I have ever had buying a car! More

by bjpj82
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Rivas

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Oct 03, 2021

Rallye BMW responded

Here at Rallye BMW, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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