Carlos Ortega | Page 31

Service Technician at Cobb County Toyota always explains in advance the service maintenance needed to be performed on my vehicle. in advance the service maintenance needed to be performed on my vehicle. More

by KJDLOUGHY Verified Customer Verified Customer

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Best service I’ve received at this location by far! !! He genuinely cared and wanted to help out! Actually seemed like he enjoyed his job! !! He genuinely cared and wanted to help out! Actually seemed like he enjoyed his job! More

by angelica.guglielmino2017 Verified Customer Verified Customer

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These people are terrible can’t even get contact numbers correct or take you off their lists. Run away do not do business with them correct or take you off their lists. Run away do not do business with them More

by ECKERMAN99 Verified Customer Verified Customer

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I've shopping Cobb Toyota for approx 20yrs and the service for the most part has been good now would purchase car from them again sure but I would do the deal only online and with my own finacing. service for the most part has been good now would purchase car from them again sure but I would do the deal only online and with my own finacing. More

by WILL.CANNONIII Verified Customer Verified Customer

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The phone system is not effective for reaching your service representative, and it has been this way for the last 20 years. I got a text message saying to text with any questions/concerns - no answer. service representative, and it has been this way for the last 20 years. I got a text message saying to text with any questions/concerns - no answer. A call into the service department invariable reaches the wrong person, after which you you're put on hold, followed by a disconnect - very frustrating. I worked with David Roth when he was there - never had a problem reaching him, plus he was excellent to work with, I can't imagine what circumstances resulted in his separation from the company. In fact, the only reason I came to Cobb County Toyota this time is because David texted me early around 6:00 am Monday morning saying he wouldn't be there at Nalley Toyota of Roswell to help me due to a case of vertigo. Now that is someone that really cares and puts a genuine effort into communicating. In terms of Cobb County Toyota's quality of the technical service - I think excellent, as usual. Very impressive work area - first class. I'm happy that your mechanics have a nice and spacious work area. However, saw "after the fact" that I purchased a "remanufactured" alternator. I supposed it's because new ones are no longer available, but I don't know. More

by restarks Verified Customer Verified Customer

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Recent visit and Carlos was very professional and courteous. I wouldn’t hesitate to refer someone to Cobb County Toyota courteous. I wouldn’t hesitate to refer someone to Cobb County Toyota More

by STILLRIZN Verified Customer Verified Customer

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Carlos communicated every step of the way. I appreciate his thorough responses and explaining everything clearly to my understanding. The process was smooth. I appreciate his thorough responses and explaining everything clearly to my understanding. The process was smooth. More

by rojam39 Verified Customer Verified Customer

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Great customer service and comfortable waiting room accommodations. Car was ready prior to anticipated completion time for the service. Very courteous and professional staff!! accommodations. Car was ready prior to anticipated completion time for the service. Very courteous and professional staff!! More

by klhudson99 Verified Customer Verified Customer

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Es un grupo de personas con mucha amabilidad y excelencia en atender a sus clientes en atender a sus clientes More

by EMILAYABARCA Verified Customer Verified Customer

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Atentos puntuales cuidadosos responsables limpios, hace falta una mejor máquina de café, los baños limpios. falta una mejor máquina de café, los baños limpios. More

by jhernandez2021 Verified Customer Verified Customer

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