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Carlos Rivera

Overview Reviews (249) Inventory (264)

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Carlos Rivera

Carlos Rivera | Page 15

Finance Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9

249 Reviews

Overview Reviews (249) Inventory (264)

4.9

249 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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249 Reviews of Carlos Rivera

March 30, 2023

Dealership Rating

Employee Rating

Everyone was polite and professional. Would come back to this dealership to purchase another vehicle. Would come back to this dealership to purchase another vehicle. More

by gcgkf4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jose Denis

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Mar 30, 2023 -

Vera Cadillac responded

Thank you for the kind words! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

March 19, 2023

Dealership Rating

Employee Rating

They struggled to fix my radio properly working. I was given the vehicle brand new and service said the radio is working and simply wasn’t. In all fairness, they were very professional with and acco I was given the vehicle brand new and service said the radio is working and simply wasn’t. In all fairness, they were very professional with and accommodating and did give me a rental free of charge. The service attendant was extremely friendly and understanding as well as the service manager. More

by RUBENALV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luis Valdes, Leo Pena

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Mar 20, 2023 -

Vera Cadillac responded

While we appreciate your business and kind words for our team, we are sorry to hear that we fell short in some areas. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Experience The Vera Difference Gustavo Rodriguez Service Director

March 16, 2023

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Employee Rating

Professional, knowledgeable and friendly customer service! Have been working with Vera for over 20 years! Excellent! service! Have been working with Vera for over 20 years! Excellent! More

by Daysi Morey

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jorge Morales, Andre Clarke , Chris Cobos-Vera, Edwin Montoya in the Service Department- Excellent!

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Mar 16, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

March 13, 2023

Dealership Rating

Employee Rating

Good fast and trusting service and very nice employees and very nice working place and clean and very nice working place and clean More

by KEVINLEE7125

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 14, 2023 -

Vera Cadillac responded

It has been a pleasure serving you, Kevin. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 08, 2023

Dealership Rating

Employee Rating

Entire sales team from Joan Fernandez our salesperson, to the sales manager Bert and the finance manager Carlito Rivera, we were given a great deal and the entire purchase process thru delivery was exception the sales manager Bert and the finance manager Carlito Rivera, we were given a great deal and the entire purchase process thru delivery was exceptional! We are very glad to become a member of the Vera Cadillac family. More

by WilliamDeloach

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joan Fernandez, Bert Murguido

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Mar 09, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business, William, and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

March 01, 2023

Dealership Rating

Employee Rating

Everyone at Vera Cadillac treated me with the outmost respect. They were very attentive and knowledgeable. I did not feel pressured and I was given plenty of options. I highly recommend Vera. Professiona respect. They were very attentive and knowledgeable. I did not feel pressured and I was given plenty of options. I highly recommend Vera. Professionalism at its best. Thank you. More

by REDCC5

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: I Hakeem

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Mar 02, 2023 -

Vera Cadillac responded

Thanks for your feedback on your recent visit to Vera Cadillac. It's great to hear that we were able to assist you and that you had such a positive experience! Experience The Vera Difference Jorge Morales General Sales Manager

February 26, 2023

Dealership Rating

Employee Rating

My experience with Vera was excellent. From the time I walked into the dealership to picking my new 2023 Cadi Escalade, I was extremely impressed with the Salesman and GM Chris Vera From the time I walked into the dealership to picking my new 2023 Cadi Escalade, I was extremely impressed with the Salesman and GM Chris Vera More

by Lou1489

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andre Clarke , Chris Cobos-Vera

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Feb 27, 2023 -

Vera Cadillac responded

February 23, 2023

Dealership Rating

Employee Rating

Everyone I came in contact with at this dealership was very professional and helpful. They made me feel very comfortable by offering me a coffee or water. very professional and helpful. They made me feel very comfortable by offering me a coffee or water. More

by hethio737

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eduardo Cros

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Feb 24, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

February 22, 2023

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Employee Rating

Salesman was the best. Love my car! Great experience and was in and out in two hours Love my car! Great experience and was in and out in two hours More

by karenstev33

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hodari Bazemore

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Feb 22, 2023 -

Vera Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Vera Cadillac are glad to have you as a customer. Experience The Vera Difference Jorge Morales General Sales Manager

February 04, 2023

Dealership Rating

Employee Rating

Buen trato y profesional, amable, excelente trabajo e información, felicidades por poder continuar con el servicio en Vera Cadillat información, felicidades por poder continuar con el servicio en Vera Cadillat More

by EMIARIS

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Orlando Pena , Yvette Breen, Chris Cobos-Vera

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Feb 05, 2023 -

Vera Cadillac responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Experience The Vera Difference Jorge Morales General Sales Manager

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