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Carlos Rivera
Carlos Rivera at Vera Cadillac

Carlos Rivera | Page 14

Finance Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
249 Reviews
4.9

249 Reviews

Write a Review

249 Reviews of Carlos Rivera

June 22, 2023

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Employee Rating

Dealing with Vera for many years Excellent customer service. Just leased my 2023 Cadillac Whole experience was easy More

by cynsbaby11
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Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez, Ellen McGee , Hodari Bazemore, Yvette Breen

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Jun 23, 2023

Vera Cadillac responded

It's great to hear that we are always so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

June 16, 2023

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Good customer service, simple sales process, friendly and professional staff, great reputation at this dealership. More

by Joe Blackburn
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Jimenez

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Jun 17, 2023

Vera Cadillac responded

Thank you, Joe, for your kind words for our sales team and for this review We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

June 02, 2023

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Great experience! I was an out of state purchase and I had to rely on phone, text and emails. I was super pleased with the quick and detailed responses. Highly Recomm More

by mfein323
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Denis

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Jun 04, 2023

Vera Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Experience The Vera Difference Jorge Morales General Sales Manager

May 29, 2023

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Our overall experience with Vera Cadillac was great. They provided wonderful service hospitality and product. More

by T. Wardlow
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez , Alejandro Padron

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May 30, 2023

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

May 25, 2023

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Great service department. Always willing to help with the issues no matter how complex of a problem. More

by joecarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Russell

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May 26, 2023

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Joe, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 24, 2023

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Employee Rating

The representative was Very professional and polite. He demonstrated that he has a lot experiences to do his job More

by marilakes33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz

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May 25, 2023

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

May 11, 2023

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i had an amazing experience in the dealer. jose is a very professional and friendly. he demonstrated a lot of skills to doing his job More

by marilakes33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz

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May 11, 2023

Vera Cadillac responded

Congratulations on your new vehicle and thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

April 22, 2023

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Extremely Professional and dedicated to a quality and efficient experience. I am glad that I chose Vera for my service needs More

by Tree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre Clarke , Lorenzo Piquet, Andy Russell

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Apr 23, 2023

Vera Cadillac responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 13, 2023

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Employee Rating

I had a great experience, start to finish. I will definitely be buying another vehicle from them More

by snlgunn
Recommend Dealer
Yes

Other Employees Tagged: Lorenzo Piquet

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Apr 14, 2023

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. Lorenzo, Carlos, and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 05, 2023

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Employee Rating

They are very understanding of what needs to be done when there’s a problem with my car. Service department is always fast to return calls and accommodate me with picking up my car and bringing me a rental c More

by oldtown69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Raymond

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Apr 06, 2023

oldtown69 responded

I am very pleased with the service I receive from the salesman who sold me the car and the person who handles the maintenance of my car. Vera Cadillac is one of the best dealerships I have ever done business with.

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