Carlos Robles | Page 11
Service Manager
INFINITI of South Bay
2900 Pacific Coast Highway
Torrance, CA 90505
Carlos is the Service Manager at INFINITI of South Bay and is also one of our longest employed employees – he has been here for 21 years and 6 months, only two others have been here longer. When we inquired about what he likes most about INFINTI of South Bay, Carlos replies; “It’s the employees and the relationships we have together. We are a close-knit team who works well together here and that also enjoys personal time together. We’ve had softball and paintball teams together, we sometimes go fishing together, and we always love to share a meal.” Married for 16 years, Carlos is blessed with five children and two grandchildren - and this is where he spends most of his time. In the little free time he has, Carlos loves taking a ride on his Harley Davidson to feel the wind in his hair, see the passing sights and to just relax and enjoy.
Read more146 Reviews
Write a ReviewLanguages Spoken
English
Spanish
Employee Video
146 Reviews of Carlos Robles
May 28, 2021
Great service with knowledgeable people. Work done correctly the first time and a list of suggested work to be done at our discretion. I highly recommend this dealer for based on their proper care of correctly the first time and a list of suggested work to be done at our discretion. I highly recommend this dealer for based on their proper care of my infinity. More
Other Employees Tagged: Edson Trujillo , Candice Roxas
May 27, 2021
Very unhappy with the lack of quality from the service Dept. I have taken my car in for the same repair multiple time and the problem is still not resolved. Dept. I have taken my car in for the same repair multiple time and the problem is still not resolved. More
Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Candice Roxas
May 24, 2021
Great service! Super nice, thorough, helpful, honest. Wilson and Carlos were very helpful helping me decide what to do. I appreciate all their help and I would definitely come back! Wilson and Carlos were very helpful helping me decide what to do. I appreciate all their help and I would definitely come back! More
Other Employees Tagged: Wilson Chihuahua
May 24, 2021
The service agent Ever booked my vehicle under the dealership instead of my name. So when I called to find out if my car was ready no one could find it. Also paid $4,600.00 for repairs only to be told dealership instead of my name. So when I called to find out if my car was ready no one could find it. Also paid $4,600.00 for repairs only to be told I still needed a tire sensor. More
Other Employees Tagged: Wilson Chihuahua, Candice Roxas
May 17, 2021
GreAt fast service I really appreciate how they got right to working on my car. My car was ready in no time thank you very much to working on my car. My car was ready in no time thank you very much More
Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos
May 17, 2021
The check engine warning light came on the new qx 80So i The check engine warning light came on the new qx 80 So i called service center and they provided the service right away without a reservation Serv The check engine warning light came on the new qx 80 So i called service center and they provided the service right away without a reservation Service was fast and solved the problem exactly More
Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos
May 17, 2021
I needed new wheel lock to change my flat tire, they got my wheel lock and tire fixed in 30min without an appointment. Amazing customer service. my wheel lock and tire fixed in 30min without an appointment. Amazing customer service. More
Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos
May 16, 2021
Great people and place to get service on my vehicle definitely going back for what ever I need done for my car very knowledgeable workers. definitely going back for what ever I need done for my car very knowledgeable workers. More
Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Candice Roxas, Ever Villalobos
May 03, 2021
Thank you for the kind service.But, When I first signed Thank you for the kind service. But, When I first signed the car and the service content was different, I was embarrassed. Because the owner has cha Thank you for the kind service. But, When I first signed the car and the service content was different, I was embarrassed. Because the owner has changed, the service is not free. I got back a little discount. More
Other Employees Tagged: Edson Trujillo, Anita Ruiz, Kas Yeganeh, Larry Harris, Kelvin Bratcher , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos
April 22, 2021
The service was very good.My only complaint is that The service was very good. My only complaint is that you’re requesting the customer to write this essay before they can submit their ratings The service was very good. My only complaint is that you’re requesting the customer to write this essay before they can submit their ratings More
Other Employees Tagged: Candice Roxas

