Carlos Robles
Carlos Robles at INFINITI of South Bay

Carlos Robles | Page 13

Service Manager

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.2
146 Reviews

Carlos is the Service Manager at INFINITI of South Bay and is also one of our longest employed employees – he has been here for 21 years and 6 months, only two others have been here longer. When we inquired about what he likes most about INFINTI of South Bay, Carlos replies; “It’s the employees and the relationships we have together. We are a close-knit team who works well together here and that also enjoys personal time together. We’ve had softball and paintball teams together, we sometimes go fishing together, and we always love to share a meal.” Married for 16 years, Carlos is blessed with five children and two grandchildren - and this is where he spends most of his time. In the little free time he has, Carlos loves taking a ride on his Harley Davidson to feel the wind in his hair, see the passing sights and to just relax and enjoy.

4.2

146 Reviews

Write a Review

Languages Spoken

English English

Spanish Spanish

Employee Video

146 Reviews of Carlos Robles

March 01, 2021

Dealership Rating
Employee Rating

Service was really quick and they don't waste time sitting on the vehicle. South Bays Follow up system is the way all dealerships should be. More

by shawnette_d_beacham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos

Mar 02, 2021

INFINITI of South Bay responded

Thank you so much for taking the time to share your feedback with us, Shawnette! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 21, 2021

Dealership Rating
Employee Rating

Excellent service for me.. I will be going back to this branch because the visit both times was very pleasant and they got the job done. More

by marcelgalbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Candice Roxas

Feb 23, 2021

INFINITI of South Bay responded

Thank you for reaching out, Marcel! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 18, 2021

Dealership Rating
Employee Rating

My car was serviced for an oil change. A car wash was also provided. I had to wait for a while for completion but it was worth the wait. More

by SJYWIRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Anita Ruiz, Kas Yeganeh, Larry Harris, Kelvin Bratcher , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos

Feb 19, 2021

INFINITI of South Bay responded

We are glad to hear you enjoyed your recent visit to our service department. At INFINITI of South Bay we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Please let us know if there is anything else that we can assist you with. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 13, 2021

Dealership Rating
Employee Rating

I brought my fx35 in to have they oil cooler sealing gasket replaced due to severe leaking. A 2 hour estimate was Promised and delivered! More

by ADELLAMARNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos

Feb 16, 2021

INFINITI of South Bay responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 08, 2021

Dealership Rating
Employee Rating

They were well organized, helpful, and they gave an amazing customer service, I will recommend this place to others and will come back for service. More

by DIEGOMORENO107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos

Feb 09, 2021

INFINITI of South Bay responded

Thank you for leaving us this great review, Diego! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 01, 2021

Dealership Rating
Employee Rating

USB charger in front and back of car were not working . I informed the service service technician. He told me that if they fix the one in the front the one in the back will work , now I have to take tim More

by Lucygoosiedaycare@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

January 28, 2021

Dealership Rating
Employee Rating

Excellent service .... thank you Southbay infiniti. I would definitely come back everyone was so friendly and professional. The work done to my car was excellent More

by M.RIVAS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2021

INFINITI of South Bay responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

January 21, 2021

Dealership Rating
Employee Rating

Couldn’t be happier with service. Took car in for service and repair on window and the team was professional, friendly and very informative. Service was completed in a timely manner and cost was rea More

by CHOIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2021

INFINITI of South Bay responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

January 18, 2021

Dealership Rating
Employee Rating

Experience not good. Asked me to come back when I arrived for appointment. Short staffed. Next visit, told me no courtesy car when there was. More

by Lucygoosiedaycare@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Candice Roxas

January 18, 2021

Dealership Rating
Employee Rating

Worst dealer ever went to see why my car was pulling to the right they said that it would be an alignment issue before doing the alignment I told him to double check my suspension and he said ok , so waite More

by CRISTOPHERB1986
Recommend Dealer
No

Other Employees Tagged: Edson Trujillo

Jan 19, 2021

INFINITI of South Bay responded

Christopher, We apologize that we were not able to fix your alignment issue. We both spent time trying to resolve this. And, we thought it most fair if we would reversed the charge and refund your money. If you would be interested in a new vehicle, you can trust that you can find the best selection and best prices with us. Thank you. Carlos Robles Service Manager INFINITI of South Bay

Dealership Inventory (60 Vehicles)

used 2025 BMW i4 Gran Coupe car, priced at $42,999
2025 BMW i4 Gran Coupe
used
Alpine White exterior
Automatic
Rear-wheel Drive
used 2026 INFINITI QX60 car, priced at $47,990
2026 INFINITI QX60
used
Mineral Black exterior
Automatic
Front-wheel Drive
new 2027 INFINITI QX60 car, priced at $57,859
2027 INFINITI QX60
new
Deep Emerald exterior
Automatic
Front-wheel Drive
used 2025 Volkswagen Jetta car, priced at $18,580
2025 Volkswagen Jetta
used
Light Blue exterior
Automatic
Front-wheel Drive
used 2024 Volkswagen Jetta car, priced at $17,760
2024 Volkswagen Jetta
used
Blue Metallic exterior
Automatic
Front-wheel Drive
used 2024 Kia K5 car, priced at $22,690
2024 Kia K5
used
Glacial White Pearl exterior
Automatic
Front-wheel Drive