Carlos Robles | Page 13
Service Manager
INFINITI of South Bay
2900 Pacific Coast Highway
Torrance, CA 90505
Carlos is the Service Manager at INFINITI of South Bay and is also one of our longest employed employees – he has been here for 21 years and 6 months, only two others have been here longer. When we inquired about what he likes most about INFINTI of South Bay, Carlos replies; “It’s the employees and the relationships we have together. We are a close-knit team who works well together here and that also enjoys personal time together. We’ve had softball and paintball teams together, we sometimes go fishing together, and we always love to share a meal.” Married for 16 years, Carlos is blessed with five children and two grandchildren - and this is where he spends most of his time. In the little free time he has, Carlos loves taking a ride on his Harley Davidson to feel the wind in his hair, see the passing sights and to just relax and enjoy.
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146 Reviews of Carlos Robles
March 01, 2021
Service was really quick and they don't waste time sitting on the vehicle. South Bays Follow up system is the way all dealerships should be. sitting on the vehicle. South Bays Follow up system is the way all dealerships should be. More
Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos
February 18, 2021
My car was serviced for an oil change. A car wash was also provided. I had to wait for a while for completion but it was worth the wait. also provided. I had to wait for a while for completion but it was worth the wait. More
Other Employees Tagged: Edson Trujillo, Anita Ruiz, Kas Yeganeh, Larry Harris, Kelvin Bratcher , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos
February 13, 2021
I brought my fx35 in to have they oil cooler sealing gasket replaced due to severe leaking. A 2 hour estimate was Promised and delivered! gasket replaced due to severe leaking. A 2 hour estimate was Promised and delivered! More
Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos
February 08, 2021
They were well organized, helpful, and they gave an amazing customer service, I will recommend this place to others and will come back for service. amazing customer service, I will recommend this place to others and will come back for service. More
Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Zach Maynard, Candice Roxas, Ever Villalobos
February 01, 2021
USB charger in front and back of car were not working . I informed the service service technician. He told me that if they fix the one in the front the one in the back will work , now I have to take tim I informed the service service technician. He told me that if they fix the one in the front the one in the back will work , now I have to take time out of my busy schedule and take the car back because the back USB is still not working. Also, I had an appointment and when I arrived the service tech try to make me come back , More
Other Employees Tagged: Edson Trujillo
January 21, 2021
Couldn’t be happier with service. Took car in for service and repair on window and the team was professional, friendly and very informative. Service was completed in a timely manner and cost was rea service and repair on window and the team was professional, friendly and very informative. Service was completed in a timely manner and cost was reasonable. Always use the Torrance Infiniti team for my service needs. More
January 18, 2021
Experience not good. Asked me to come back when I arrived for appointment. Short staffed. Next visit, told me no courtesy car when there was. arrived for appointment. Short staffed. Next visit, told me no courtesy car when there was. More
Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Candice Roxas
January 18, 2021
Worst dealer ever went to see why my car was pulling to the right they said that it would be an alignment issue before doing the alignment I told him to double check my suspension and he said ok , so waite the right they said that it would be an alignment issue before doing the alignment I told him to double check my suspension and he said ok , so waited about 2 hours to get it done I left and once again it pulled . So I called back to tell them what was going on that basically that they didn’t fix my problem so he said to bring it back so I did once again I waited about 3 hour this time just to get the alignment done he asked if I hit a pothole that the alignment was off so they redid the alignment and once it pulled so I go back and talk to the manager the manager just gives me my money back and that’s it instead of looking deeper and finding the problem and fixing it.! WASTE OF TIME !!! More
Other Employees Tagged: Edson Trujillo

