Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
191 Reviews
4.9

191 Reviews

Write a Review

Dealership Experience

12 yrs, 1 mo

191 Reviews of Carlos Silvera

May 28, 2025

Dealership Rating
Employee Rating

Very professional dealership. Sean was patient and explained how all of the features of my new car worked. The finance team was very thorough. More

by daisybee14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem

May 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that Sean was able to assist you with your new car and that our finance team met your expectations. I appreciate your feedback and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 25, 2025

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Employee Rating

Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it More

by sergio219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and knowledgeable. Providing great service and answering your questions is our priority. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 23, 2025

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Employee Rating

Was looking upgrade to a loaded Traverse Z71 and with the help of Jeff, Geno and Carlos they were able to get me what l was looking for and within my budget. Vinny brought the deal home, the whole transa More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words, David! We’re thrilled to hear that we, with Geno, Carlos, and Vinny, were able to help you find the perfect loaded Traverse Z71 within your budget. At Colonial West Chevrolet of Fitchburg, we strive to make every transaction simple and enjoyable. We appreciate your trust in us for sales and service, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 23, 2025

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Employee Rating

I was looking to purchase three new work trucks for Bonner Sheet metal and KMD mechanical. Not having much luck with locating what I needed, I called Colonial West Chevrolet spoke with Shelley, she pat More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, David, for taking the time to share your experience at Colonial West Chevrolet of Fitchburg! We're thrilled to hear that we, together with Shelley, Coby, and Geno, provided you with exceptional service while helping you find the work trucks for Bonner Sheet Metal and KMD Mechanical. It's great to know that you found the process smooth and that you're pleased with your purchases. We appreciate your kind words about our team and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 07, 2025

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Employee Rating

Everyone at this dealership was great. Evan helped us through the whole process , super easy . 100% would recommend ! More

by angelatrombetta3
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Evan Zukowsk

May 07, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We’re thrilled to hear that your experience at Colonial West Chevrolet of Fitchburg was outstanding and that Evan made the process smooth for you. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 18, 2025

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The dealership had a great selection of used trucks. Once I finally decided what truck I wanted, they made the prototype buy simple. Finance also got me a great rate! It made the purchase easy. More

by Hilltoplc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, ROBBY DODD

Apr 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you found a great selection of used trucks at Colonial West Chevrolet of Fitchburg and that our team made the buying process simple for you. It's fantastic that our finance team provided you with a great rate as well! We appreciate your feedback and look forward to assisting you again in the future. Enjoy your new truck! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 17, 2025

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Employee Rating

Robby was Fantastic, helpful, thorough, honest. No nonsense and right to the point, highly recommend More

by jeromymi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, ROBBY DODD

Apr 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We’re thrilled to hear that Robby provided you with fantastic service at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 27, 2025

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Employee Rating

My daughter and I recently had the pleasure of purchasing a car from colonial West and I can't recommend Sean enough as a sales professional! From the moment we stepped onto the lot, Sean made the process sm More

by s.tursunovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Sean-O Salem

Mar 27, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We’re thrilled to hear that you and your daughter had a fantastic experience purchasing a car at Colonial West Chevrolet of Fitchburg with Sean. Our team strives to provide a smooth and stress-free process, and it’s fantastic to know Sean was able to do just that. We appreciate your recommendation, and we look forward to assisting you again in the future. Enjoy your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 24, 2025

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Employee Rating

Service was quick and they kept me updated as far as the progress of the service was concerned!!! More

by Paulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're glad to hear that your service experience at Colonial West Chevrolet of Fitchburg was quick and that our team kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 20, 2025

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Employee Rating

I may have done this already but here goes . I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Color More

by Thor6635
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us! We're thrilled to hear that you returned to Colonial West Chevrolet of Fitchburg and found your retirement truck with us. It's wonderful to have loyal customers like you, and we genuinely appreciate your trust in our team. We look forward to assisting you with any future service or vehicle needs. Enjoy your new truck, and come back to see us anytime! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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