Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Carlos Silvera
Carlos Silvera
Business Manager
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
206 Reviews
206 Reviews
Write a ReviewDealership Experience
12 yrs, 3 mos
206 Reviews of Carlos Silvera
August 23, 2025
Working with Colonial West was the best car buying experience. Low pressure, exceptional knowledge and extreme patience were just some of the qualities we encountered while working with everyone there experience. Low pressure, exceptional knowledge and extreme patience were just some of the qualities we encountered while working with everyone there. Coby was the most patient salesman I’ve ever worked with. He sat with me for over an hour showing me everything there was to see in my new car and had the answer to every single question I had, and trust me I had a lot of questions! I appreciate someone who isn’t just working for commission but truly wants the customer to feel comfortable and happy with their decision. More
by MarieK
Other Employees Tagged: Geno Neagle, Ivan Vargas, Coby Smart
August 22, 2025
Coby was thorough in explaining the vehicle features. This is someone who takes his job seriously and wants (probably is) to be the best ever. The Colonial West team, headed by GM Jeff Chandler has been This is someone who takes his job seriously and wants (probably is) to be the best ever. The Colonial West team, headed by GM Jeff Chandler has been our dealership for twenty years or so. More
by minotgroup
Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Coby Smart, Jeff Chandler, Jason Giacoppo
August 21, 2025
Made the process so easy and friendly! Genuine guy just wanting to help you in a big process. Genuine guy just wanting to help you in a big process. More
by aphyatt
Other Employees Tagged: Bill McMahon
August 21, 2025
Bill was friendly, courteous, quick, and efficient. He made sure everything happened smoothly and we can say with confidence that we got the best deal possible. Everything happened exactly when Bill sa He made sure everything happened smoothly and we can say with confidence that we got the best deal possible. Everything happened exactly when Bill said it would and we are beyond ecstatic to have our new car! Thanks so much, Bill-you can expect referrals from us, that’s for sure! More
by amybee1
Other Employees Tagged: Geno Neagle, Tania Audet, Bill McMahon, Shelley Dupre
August 20, 2025
Extremely helpful and helped stay within my budget and got everything done within a timely manner. got everything done within a timely manner. More
by f-marie12
Other Employees Tagged: Ivan Vargas
August 19, 2025
Outstanding sales and service. They made everything extremely easy and professional. I would recommend them to anyone looking for a vehicle! They made everything extremely easy and professional. I would recommend them to anyone looking for a vehicle! More
by Paulf
Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Jeff Chandler, ROBBY DODD, Pamela Bussiere
August 18, 2025
Extremely relatable and professional. The transaction was smooth and made me feel welcome at the establishment. Thank you, Bill! The transaction was smooth and made me feel welcome at the establishment. Thank you, Bill! More
by Riccis
Other Employees Tagged: Bill McMahon
July 29, 2025
The work done at this dealer was great! They communicated the whole time I was in the waiting room. Pricing is good when compared to other places. I felt safe and satisfied with the service They communicated the whole time I was in the waiting room. Pricing is good when compared to other places. I felt safe and satisfied with the service given. More
by merissadoubleday
Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere
July 28, 2025
Awesome team at colonial west always professional and courteous I wouldn’t take my vehicles anywhere else!!! courteous I wouldn’t take my vehicles anywhere else!!! More
by raul927
Other Employees Tagged: Geno Neagle, Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Coby Smart, Jeff Chandler, ROBBY DODD
July 16, 2025
Everyone is always kind and make the processes go smoothly! It makes having services to my vehicle not a hassle smoothly! It makes having services to my vehicle not a hassle More
by Amandalnichols2013
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Coby Smart, Pamela Bussiere
Dealership Inventory (177 Vehicles)
