Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz | Page 16

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
960 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

960 Reviews

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960 Reviews of Carol Clark-Muniz

October 18, 2024

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The service center is polite, knowledgeable, and caring with the customer. My advisor is the best! More

by Marvin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco , Matthew Carlson

Oct 18, 2024

Rallye BMW responded

Marvin, thank you for your confidence in our team at Rallye BMW. We look forward to seeing you down the road!

October 17, 2024

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The facility was clean. They took me right away to service a tire issue. I was very pleased with the services I received from Rallye BMW. Thank you. I’m More

by NOTGIVEN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 18, 2024

Rallye BMW responded

Thank you for sharing your experience! We're delighted to hear that our team at Rallye BMW provided prompt and satisfactory service. We appreciate your feedback and look forward to assisting you again in the future!

October 13, 2024

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The technician did not diagnose the real problem but did a lot of other diagnosis and produced a huge list of problems to fix. The proposed cost is ridiculously huge too. I don’t trust technician in this pl More

by royfei
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Christopher Blanco

Oct 15, 2024

Rallye BMW responded

I'm sorry to hear about your experience with the diagnosis and proposed costs. We strive for transparency and accuracy in our services, so it's concerning to read this feedback. Please reach out if you'd like us to review your case further or discuss any concerns you have. Thank you, Chris Blanco - Service Manager - 516-833-4862

October 13, 2024

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Best BMW dealer on Long Island. Easiest car buying interaction with Nick Soldo and a great service department. Would not hesitate to buy another car here at all. More

by Riley
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Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo , James Geary

Oct 15, 2024

Rallye BMW responded

Riley, it's fantastic to hear that Nick and our Rallye BMW team made your car buying experience so smooth! We appreciate your support and look forward to assisting you with any future purchases.

October 12, 2024

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Easy to make appointment with welcoming maintenance team. Loaner car provided promptly with anticipated completion Notification of completion as promised and car delivery with all work completed as promi More

by OKMOKEEFE
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Rallye BMW responded

Thank you for sharing your experience with us! We're delighted to hear that our Rallye BMW maintenance team made the process smooth and efficient. We appreciate your feedback and look forward to serving you in the future!

October 10, 2024

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This service was very good They were prompt and the loaner vehicle that I received was nice More

by 76533.1755
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Recommend Dealer
Yes

Other Employees Tagged: Chros blanco is great

Oct 10, 2024

Rallye BMW responded

We appreciate your business and your review! Thanks from the Rallye BMW Team!

October 09, 2024

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Chris is very professional and personable. At the end of what I thought was a simple inspection he needed to secure a loaner car for me though it was not planned for. All worked out well. He More

by VACIRCA0
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Recommend Dealer
Yes
Oct 10, 2024

Rallye BMW responded

We're delighted to hear that Chris provided such professional and personable service at Rallye BMW. It's great to know he went the extra mile to ensure everything was handled smoothly for you. Thank you for sharing your experience!

October 08, 2024

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The Service Department has keep my 2014 BMW running like new! My Service Advisor, Carol Muniz, kept me informed, while the car was being serviced. My last Service Advisor, Adam Romano was just promoted t More

by zayde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Danielle Dewling, Cosmo Laurino , Matthew Carlson, David Diaz, Adam Romano

Oct 08, 2024

Rallye BMW responded

It's fantastic to hear that our Service Department at Rallye BMW has kept your 2014 running like new! We're proud of the team, including Carol, Adam, Chris, and Matt, for their dedication and expertise. Thank you for your continued trust in us; we look forward to assisting with your next car purchase this January!

Oct 08, 2024

zayde responded

When I think of Rallye BMW, a big smile appears on my face! If your car needs service, Rallye BMWs team is absolutely, positively, the best!

October 04, 2024

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Efficient,,on time,friendly,Attentive, Everything went smoot,work completed worn in the time it was promised More

by erz1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Rallye BMW responded

We're delighted to hear that your experience at Rallye BMW was efficient and smooth! Our team is committed to providing attentive service, and it's great to know we met your expectations. Thank you for the positive feedback!

October 02, 2024

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I am not happy right now with BMW service. After spending over $7,500 , I They issue is still unresolved. BMW is asking me to come up with another 3,000 to resolve the problem. When my car More

by F.garcia0
Recommend Dealer
No
Oct 03, 2024

Rallye BMW responded

It's disheartening to hear about your experience with our service, especially after such a significant investment. We strive for excellence and it seems we've fallen short in this instance. Please reach out so we can discuss how best to address the unresolved issue and restore your confidence in us. Thank you, Chris Blanco - Service Manager - 516-833-4862

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