Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz | Page 9

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.7
960 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

960 Reviews

Write a Review

960 Reviews of Carol Clark-Muniz

February 15, 2025

Dealership Rating
Employee Rating

Prompt courteous well informed easy to schedule and loaners were readily available. Highly recommended service More

by HLIVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Rallye BMW responded

Thank you for recommending our service at Rallye BMW! We're glad to hear that everything from scheduling to loaner availability met your expectations. We look forward to assisting you again in the future!

February 06, 2025

Dealership Rating
Employee Rating

Great facility, beautiful dealership and the service is good but they tend to be a bit pricey. More

by lexus1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francis Rueda, Danielle Dewling

Feb 06, 2025

Rallye BMW responded

Thanks so much for sharing your feedback. We look forward to your next visit to Rallye BMW!

February 05, 2025

Dealership Rating
Employee Rating

Greeted by warm service, diagnosed problems and actually had parts in stock same day! Would come back over other service centers for sure. More

by druu84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW provided you with prompt and efficient service! It's great knowing we had the parts in stock for a same-day fix. We look forward to welcoming you back next time!

February 04, 2025

Dealership Rating
Employee Rating

Very professional and very friendly service. Specifically the lift service makes my trip much easier. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Rallye BMW responded

Eric, we're delighted to hear that our service and lift option made your visit convenient at Rallye BMW. Thank you for the kind words!

January 29, 2025

Dealership Rating
Employee Rating

This BMW dealer has the largest show room in Nassau county. Their sales persons are nice, but you are under no pressure to buy. More

by Seming
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Huang, Cosmo Laurino

Jan 30, 2025

Rallye BMW responded

Seming, we're glad you enjoyed the spacious showroom and felt comfortable with our team at Rallye BMW. Thanks for sharing your experience!

January 27, 2025

Dealership Rating
Employee Rating

The worst BMW dealer in the tri state area. Had my $150,000 i7 repaired for $10,000 of damage. Car took over a month to repair. When complete they stated at checkout that payment would on More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher Blanco

Jan 28, 2025

Rallye BMW responded

I'm sorry to hear about your frustrating experience with the repair process and payment issues. We strive for transparency in our policies, so it's concerning that this wasn't clear during your visit. Your feedback is valuable, and we would like to address these concerns directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 26, 2025

Dealership Rating
Employee Rating

Outstanding service! Staff keeps you informed every step of the way and is willing to assist you with whatever you may need. That is why I have bee a repeat customer of t More

by swenny21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Rallye BMW responded

Thank you for being a loyal customer and sharing your positive experience with Rallye BMW! We're delighted to know our team keeps you informed and well-assisted. Looking forward to serving you in the future!

January 26, 2025

Dealership Rating
Employee Rating

The staff is friendly and polite. The facility is clean and welcoming. Carol is willing to listen to our concerns. More

by SETHIFBTN00738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW! We're glad to hear that our friendly staff and welcoming facility made a positive impression. Carol will be pleased to know the attentive service was appreciated!

January 21, 2025

Dealership Rating
Employee Rating

Waiting area is comfortable, assessment is thorough and transparent. Easier to book over the phone More

by MargoB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Rallye BMW responded

Margo, thank you for taking a moment to share your feedback with our team at Rallye BMW! We're glad you find our waiting area comfortable and our service thorough. See you next time!

January 20, 2025

Dealership Rating
Employee Rating

Service is not good , the service dept is a bunch of theives. Try to scare you into things you don't need and make you pay for things covered. More

by metzade
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher Williams

Jan 20, 2025

Rallye BMW responded

It's concerning to receive this feedback, as we strive for transparent, honest, service. Please reach out directly so we can address any remaining issues and make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

...
9
...

Dealership Inventory (512 Vehicles)

new 2026 BMW 530 car, priced at $74,415
2026 BMW 530
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW 530 car, priced at $63,888
2026 BMW 530
used
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 230 car, priced at $47,555
2026 BMW 230
new
Alpine White exterior
Automatic
All-wheel Drive
new 2026 BMW i5 car, priced at $80,865
2026 BMW i5
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 840 car, priced at $110,945
2026 BMW 840
new
San Remo Green Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW X7 car, priced at $64,998
2024 BMW X7
used
Skyscraper Grey Metallic exterior
Automatic
All-wheel Drive