Cass Harb
Cass Harb at Chevy Exchange

Cass Harb | Page 8

Used Car Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

Contact Me
4.8
100 Reviews

Hello my name is Cass Harb , I live in Indiana and i commute every day to work Because the Chevy Exchange is one of the best dealership to work for.

Dealership Experience

7 yrs, 10 mos

Industry Experience

9 yrs, 5 mos

Languages Spoken

Arabic Arabic

English English

4.8

100 Reviews

Write a Review

100 Reviews of Cass Harb

July 29, 2021

Dealership Rating
Employee Rating

Very respectful about masks and social distancing. They went above and beyond to make the sale happen. Highly recommend this dealership and Danny to take care of you. More

by Cody
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo

Aug 03, 2021

Chevy Exchange responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 27, 2021

Dealership Rating
Employee Rating

From the moment we pulled up they knew who we were. They kept in contact to make sure we knew who to talk to and if we were still able to make our appointment. From the time we arrived to the time we left t More

by bart.melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafat Alamawi, Danny Trujillo, Viviana Quinto , Michelle Rendall

Jul 30, 2021

Chevy Exchange responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 12, 2021

Dealership Rating
Employee Rating

I am usually not very trusting with car dealers but had a goodcfeeling from first contact. Appointment was easy to set and no wait time upon arrival through sales and finance. More

by Pgmarrz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaylee Apostol, Francisco Zabala

Jul 15, 2021

Chevy Exchange responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 28, 2021

Dealership Rating
Employee Rating

Good buying process. Kaylee was helpful and easy to work with. I was able to get a good price for my trade and a decent deal for my purchase. More

by beezrdz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaylee Apostol

Jun 04, 2021

Chevy Exchange responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 06, 2021

Dealership Rating
Employee Rating

Amazing customer service. Good people.I got a great Amazing customer service. Good people. I got a great deal.i appreciate you guys.If you want good and honest dealers check them out You won’t be dis More

by Khatchikartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo, Baha Assaf, Dan Hilliard , Kaylee Apostol, Moody Shehadeh

May 11, 2021

Chevy Exchange responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 03, 2021

Dealership Rating
Employee Rating

Receptive, friendly & comfortable buying experience. Allowed me to ask questions, he listened to my specific needs. I left completely satisfied, I would highly recommend Moody to my family & friends. More

by Marshy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moody Shehadeh

May 06, 2021

Chevy Exchange responded

Marshy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 17, 2021

Dealership Rating
Employee Rating

Danny was outstanding to work with. He was very helpful and knowledgeable. Just an overall great experience. Would definitely recommend to anyone looking to buy a car. More

by nicholelopatin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Chevy Exchange responded

We cannot thank you enough for your wonderful review of The Chevrolet Exchange and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 27, 2021

Dealership Rating
Employee Rating

Both Kaylee and the manager were very welcoming, friendly and did the best they could to ensure that we walk out with a great offer. More

by Denisefigueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaylee Apostol, Francisco Zabala

Mar 31, 2021

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 09, 2021

Dealership Rating
Employee Rating

Five Stars! I was in the market for an end of the year clearance 2020 Traverse. After searching for the right vehicle and a price on the car search websites, I put the years I was interested in between 20 More

by Ohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafat Alamawi, Viviana Quinto

Mar 11, 2021

Chevy Exchange responded

Thank you for the wonderful review and for traveling to The Chevrolet Exchange from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 05, 2021

Dealership Rating
Employee Rating

Jeff, and everyone else, at Chevy Exchange were great to work with on this purchase. They were friendly, knowledgeable, and kind. I’d recommend this dealership to friends and family. More

by chad2helms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Albert , Jacquelyn Arce

Mar 09, 2021

Chevy Exchange responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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