Cass Harb
Cass Harb at Chevy Exchange
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Cass Harb | Page 8

Finance Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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4.9
91 Reviews

Hello my name is Cass Harb , I live in Indiana and i commute every day to work Because the Chevy Exchange is one of the best dealership to work for.

Dealership Experience

6 yrs, 7 mos

Industry Experience

8 yrs, 2 mos

4.9

91 Reviews

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91 Reviews of Cass Harb

March 04, 2021

Dealership Rating
Employee Rating

Jeff, and everyone else, at Chevy Exchange were great to work with on this purchase. They were friendly, knowledgeable, and kind. I’d recommend this dealership to friends and family. More

by chad2helms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Albert , Jacquelyn Arce

Mar 09, 2021

Chevy Exchange responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 15, 2021

Dealership Rating
Employee Rating

Great service and excellent staff The location of the river ship is very accessible the shop is clean and properly laid out the show room is excellent with all the rack full and the staff is extremely fr More

by Gtchung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kaylee Apostol, Michelle Rendall

Feb 18, 2021

Chevy Exchange responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 12, 2021

Dealership Rating
Employee Rating

Mr Trujillo was completely professional and walked me through every step of the new vehicle process and explained all of the features of my new Chevrolet Malibu. The dealership is clean and inviting and More

by rgarci01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo , Saray Morales

Feb 18, 2021

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 11, 2021

Dealership Rating
Employee Rating

I am so happy with my 2018 Chevy Tahoe, everyone at Chevy Exchange was amazing, Viviana was very helpful in connecting us with Danny. Danny made our purchase experience one to remember he went out of his way More

by Gracie Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo, Viviana Quinto , Lance,

Feb 17, 2021

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 25, 2021

Dealership Rating
Employee Rating

Jeff especially was awesome, he made the purchase of my vehicle effortless. This is the second vehicle I have bought from Jeff, he makes it very easy and a great experience. Everyone at Chevy Exchange was More

by cescazms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Albert, Dan Hilliard , Lance Legler

Feb 01, 2021

Chevy Exchange responded

Thank you for leaving us this great review. We are very happy to hear that Jeff could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 16, 2021

Dealership Rating
Employee Rating

Kaylee was very knowledgeable and helpful with my trade in and purchase of a new Silverado. She’s really into cars which is super cool. The ordering process for my new truck was quick and easy. I made a co More

by Nick13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rob Johns, Zachary Hansen , Kaylee Apostol

Feb 01, 2021

Chevy Exchange responded

Nick, thanks for this marvelous review and congratulations on your new car! We are so pleased that Kaylee was able to provide you with such exceptional service. Enjoy your new Chevrolet Silverado! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 14, 2021

Dealership Rating
Employee Rating

Honest people.excelent customer service.they answer all my quetions.they tried to get you the best deal in financing.help me under stand the car functions. More

by ibrahimhamad1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kaylee Apostol, Francisco Zabala

Feb 01, 2021

Chevy Exchange responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 22, 2020

Dealership Rating
Employee Rating

Everyone I spoke with was super friendly, professional, and most of all helpful! I have been to countless dealerships, and had bad customer service. I wish I would have started at the Chevy Exchange. Thank More

by haar27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Johns, Danny Trujillo

December 04, 2020

Dealership Rating
Employee Rating

Danny was a very great help with me I appreciate how he took care of me I will be referring friends and family over I thank you all. More

by aimara82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafat Alamawi, Rob Johns, Danny Trujillo, Rick Eggan, Dan Hilliard , Zuleyca Antunez, Kaylee Apostol

November 05, 2020

Dealership Rating
Employee Rating

We purchased a vehicle from out of state from the Chevy exchange. Considering the times we are dealing with everyone responded promptly and helped us in any way possible with the long distance process to More

by yhealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo , Jacquelyn Arce

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