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Cassandra Westfall
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Cassandra Westfall | Page 39
Subaru and Volvo Service Advisor
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
755 Reviews
Dealership Experience
6 yrs, 7 mos
Industry Experience
10 yrs, 1 mo
Specialties & Trainings
Subaru Certified
755 Reviews
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755 Reviews of Cassandra Westfall
February 17, 2021
Your challenge is the service standard in the mechanic's shop. We have had sub par service on two vehicles. Our next stop should be Subaru's MHAG management. shop. We have had sub par service on two vehicles. Our next stop should be Subaru's MHAG management. More
by KAREN.ROBERTSON2010
Verified CustomerOther Employees Tagged: Che Lopez
Helpful 
February 17, 2021
Just moved from Arizona and my car needed a quick maintenance. They were super nice and caring since day 1. I am a loyal customer. I wish more people came to this location and experience the customer maintenance. They were super nice and caring since day 1. I am a loyal customer. I wish more people came to this location and experience the customer service I do. More
by LIZBETHLANDEROS
Other Employees Tagged: Rick Milbeck, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt
February 15, 2021
They fit me into a fully scheduled day to replace the dead car battery and then they also changed the oil and fixed a leaky tire. dead car battery and then they also changed the oil and fixed a leaky tire. More
by PRBALLARD
Other Employees Tagged: Andrea Darnell, Hannah Seal
February 12, 2021
I have nothing but trust and respect for Maple Hill Auto Group. Their team is helpful, pleasant, and professional. More importantly for me, being a young woman, getting work done to your car can be daunting Group. Their team is helpful, pleasant, and professional. More importantly for me, being a young woman, getting work done to your car can be daunting and stressful. I don't ever feel like I'm being taken advantage of and their suggestions are always coming from a genuine place. I trust that any service they tell me I need is accurate. They even help me prioritize next steps based on level of importance, cost, and necessity. More
by ALYSONMARKOS
February 11, 2021
This was my first time coming to the Maple Hill dealership for service. It went great! They finished before they said they would be done, they had coffee, tea, snacks, water. They even washed it an dealership for service. It went great! They finished before they said they would be done, they had coffee, tea, snacks, water. They even washed it and made it look fantastic. And the entire staff was very friendly and accommodating. Very happy with my experience. More
by M Schmucker
Other Employees Tagged: Jonathan Syste
February 04, 2021
I’ve done business here for many years. After a very poor performance in the service department last year, my visit yesterday was a “ make it or break it” day.. Thankfully they made it! Lots of young, kind performance in the service department last year, my visit yesterday was a “ make it or break it” day.. Thankfully they made it! Lots of young, kind, energetic people in service got the job done. Thanks for bringing me back. More
by KELLY.HICKS1
Other Employees Tagged: Rick Milbeck , Che Lopez
February 03, 2021
Wonderful place to take your car and to buy your car. Very courteous and they always wash my car when they are done. I drive farther just to go here instead of the closer dealership. Very courteous and they always wash my car when they are done. I drive farther just to go here instead of the closer dealership. More
by JSCHAFER0
Other Employees Tagged: Rick Milbeck, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt
January 29, 2021
I have to admit since you have reorganized your service department I love having women taking care of me. Cassandra is awesome! I have recommended your dealership. I like your advertisement asking folk department I love having women taking care of me. Cassandra is awesome! I have recommended your dealership. I like your advertisement asking folks to shop local! More
by DJTELLAM
January 29, 2021
Very friendly, always explain everything. No waiting washed car. Everyone very professional I can tell they care about me and my vehicle. Everyone works as a team. washed car. Everyone very professional I can tell they care about me and my vehicle. Everyone works as a team. More
by lindaclearwaters785
Other Employees Tagged: Misty Figg, Che Lopez
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