Cate MacPherson
Cate MacPherson at Lithia Toyota of Medford

Cate MacPherson

Finance Manager

Lithia Toyota of Medford

1420 North Riverside Ave
Medford, OR 97501

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298 Reviews
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298 Reviews

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298 Reviews of Cate MacPherson

August 23, 2023

Dealership Rating
Employee Rating

Luis Rodriguez was our sales man and he was awesome! He wasn't pushy like some can be and helped us be able to get our dream family car! Would highly recommended. More

by leonardnelson281
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rodriguez

June 25, 2023

Dealership Rating
Employee Rating

Overall it was a good and easy purchasing experience. At moments communication was slow but if you’re proactive you get your questions answered. I traveled over four hours because they had the best price More

by JTG
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Steven Kahae, Charlie Whitley

Jun 26, 2023

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

June 21, 2023

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Employee Rating

I purchased the vehicle online and drove all the way from Salem to get this very special vehicle. I couldn’t be more pleased with the professionalism of the whole Lithia group. More

by ATHENAS1
Sales Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

June 20, 2023

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Employee Rating

WOW! Just WOW. Our experience could write a mini novel. We were greeted by Luis. We test drove the 1st car we were looking at but it was a little out of More

by Ken and Luana
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Luis Rodriguez

Jun 21, 2023

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Luis, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

June 14, 2023

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This dealership is very profesional and courtious. They answered an made sure any questions or dobts were resolved More

by ROCHESTER_MIKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Seegmiller , Nick was our salesperson

Jun 15, 2023

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Mike, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

June 09, 2023

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Employee Rating

Very nice dealership ti deal with. Great group people who are very interested in what I wanted to purchase. Thanks, Jim Duffield More

by JD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jayna Lack, Skyler Reagan

Jun 09, 2023

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

June 08, 2023

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Employee Rating

I love this dealership. They are friendly. They take time to explain things to you and do their best to help you get what you want. I appreciate their attention to detail More

by CHERYLREED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Kahae

Jun 09, 2023

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business, Cheryl, and hope to see you again soon! Troy Kloke, General Sales Manager

June 07, 2023

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Employee Rating

The parts guy looked at my vehicle last Thursday and ordered the wrong part. I came in to have it installed on Tuesday and had to come back today Wednesday to have the correct part installed. More

by GOOBERVILLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Lithia Toyota of Medford responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Mark Grossman, Service Manager

June 07, 2023

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Employee Rating

Everyone we encountered was very helpful, efficient and courteous. Charlie Whitley was great and kept us updated on our vehicles arrival. After the sale he showed us how all the great accessories work! More

by NAN3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Charlie Whitley

Jun 08, 2023

Lithia Toyota of Medford responded

Nan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Charlie met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

June 04, 2023

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Employee Rating

David Solorio is the vest, he really knows the cars he sells and he always makes us feel special. He is just the best. More

by RAMONRENTERIA76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Solorio

Jun 05, 2023

Lithia Toyota of Medford responded

Ramon, Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad David was able to help, and we hope to see you again! Troy Kloke, General Sales Manager

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