298 Reviews
Write a Review298 Reviews of Cate MacPherson
August 23, 2023
Luis Rodriguez was our sales man and he was awesome! He wasn't pushy like some can be and helped us be able to get our dream family car! Would highly recommended. He wasn't pushy like some can be and helped us be able to get our dream family car! Would highly recommended. More
Other Employees Tagged: Luis Rodriguez
June 25, 2023
Overall it was a good and easy purchasing experience. At moments communication was slow but if you’re proactive you get your questions answered. I traveled over four hours because they had the best price At moments communication was slow but if you’re proactive you get your questions answered. I traveled over four hours because they had the best price in the state. I live two miles away from Gladstone Toyota and would drive 4 hours any day to avoid Gladstone. Charles W was great to work with. More
Other Employees Tagged: Steven Kahae, Charlie Whitley
June 21, 2023
I purchased the vehicle online and drove all the way from Salem to get this very special vehicle. I couldn’t be more pleased with the professionalism of the whole Lithia group. Salem to get this very special vehicle. I couldn’t be more pleased with the professionalism of the whole Lithia group. More
June 20, 2023
WOW! Just WOW. Our experience could write a mini novel. We were greeted by Luis. We test drove the 1st car we were looking at but it was a little out of Just WOW. Our experience could write a mini novel. We were greeted by Luis. We test drove the 1st car we were looking at but it was a little out of our price range. When Luis took us back to the desk to see what we could work out, I saw a truck on the computer that was exactly what we were looking for. We inquired about it and he said it was on the lot but he didn't have a key because it just came in on trade in. We went out and looked at it and we just loved it. We went back to the desk and Luis worked out a deal that included our trade in and our payments were right where we needed them to be. This was memorial weekend so the service department was closed and we wouldn't be able to test drive the truck until the service department cleared it. The 1st week Luis called to let us know that we were still waiting on the service department. The 2nd week he called to let us know the service department was waiting on a part and asked if he would like us to perhaps look for another vehicle if this transaction was taken too long. We said no. We wanted this truck. By the end of the 3rd week on a Friday, Luis called us and asked us if we wanted to come pick up our truck. Of course we did! We were so excited. When we got to the dealership and saw the truck for the second time, it was even better than what we remembered it being. And it drove like a dream. It was definitely worth the 3 week wait to get exactly what we were looking for at the price we wanted. I can't say enough good things about Luis. He was very knowledgeable, efficient, hard working, polite and his communication was top notch. There was never a point of pushiness or urgency to make the sale. He will definitely be my go to guy for my next vehicle and I will definitely be referring him. More
Other Employees Tagged: Luis Rodriguez
June 14, 2023
This dealership is very profesional and courtious. They answered an made sure any questions or dobts were resolved They answered an made sure any questions or dobts were resolved More
Other Employees Tagged: Evan Seegmiller , Nick was our salesperson
June 09, 2023
Very nice dealership ti deal with. Great group people who are very interested in what I wanted to purchase. Thanks, Jim Duffield Great group people who are very interested in what I wanted to purchase. Thanks, Jim Duffield More
Other Employees Tagged: Jayna Lack, Skyler Reagan
June 08, 2023
I love this dealership. They are friendly. They take time to explain things to you and do their best to help you get what you want. I appreciate their attention to detail They are friendly. They take time to explain things to you and do their best to help you get what you want. I appreciate their attention to detail in every way - sales, service and detailed paperwork. Thanks. You're a great team! More
Other Employees Tagged: Steven Kahae
June 07, 2023
The parts guy looked at my vehicle last Thursday and ordered the wrong part. I came in to have it installed on Tuesday and had to come back today Wednesday to have the correct part installed. ordered the wrong part. I came in to have it installed on Tuesday and had to come back today Wednesday to have the correct part installed. More
Other Employees Tagged: Mark Grossman, Scott Knuepel, Tina Kreide, Julia Hamar
June 07, 2023
Everyone we encountered was very helpful, efficient and courteous. Charlie Whitley was great and kept us updated on our vehicles arrival. After the sale he showed us how all the great accessories work! courteous. Charlie Whitley was great and kept us updated on our vehicles arrival. After the sale he showed us how all the great accessories work!! Thank you all!!! More
Other Employees Tagged: Charlie Whitley
June 04, 2023
David Solorio is the vest, he really knows the cars he sells and he always makes us feel special. He is just the best. sells and he always makes us feel special. He is just the best. More
Other Employees Tagged: David Solorio

