Catherine Ferry | Page 71

I began my car search and I had immediately realized why I loathe this entire process. I went to another dealership and the salesman ignored what I was looking for, made me wait 45 minutes, presented me an I loathe this entire process. I went to another dealership and the salesman ignored what I was looking for, made me wait 45 minutes, presented me an offer out of my budget and then made me wait 10 minutes for his manager. I connected with BMW in Flemington and I cannot believe how different my experience was with anatoliy! He listened to me, gave me options, worked with my budget, explained the process step by step, and in no time I was matched with the perfect vehicle for me! He even told me “this step is like this and that step is like that”. Every detail. He even introduced me to Cathy! She was so professional and efficient as well. What a duo! Between anatoliy and Cathy it was just like a dream come true. They didn’t waste my time they listened to me and made sure I was comfortable and stress free. Cathy called me with any updates or changes so I knew she prioritized honesty and integrity above just making money. Both of them have earned my business and I will gladly refer folks to this dealership! I am beyond happy with my purchase and I hope I see the combination of Cathy and anatoliy for a long long time! More

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Always helpful and responsive. They kept every appointment, were very knowledgeable. Answered all my questions. Took time to show me everything in the car. Offered advice. appointment, were very knowledgeable. Answered all my questions. Took time to show me everything in the car. Offered advice. More

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Kursad was knowledgeable, patient and engaging to work with when purchasing our BMW. We will certainly return to the dealership for future car purchases. Thank you! with when purchasing our BMW. We will certainly return to the dealership for future car purchases. Thank you! More

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The Sales manager Vince and My sales Person Tom Terrill were awesome. They worked to find me the car I needed in a short time. were awesome. They worked to find me the car I needed in a short time. More

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To say that Flemington BMW is the best would be an ‘understatement’. Keeping it simple, Flemington BMW is “THE” BMW dealership to go to in all of NJ, PERIOD. I worked with multiple people and I would ‘understatement’. Keeping it simple, Flemington BMW is “THE” BMW dealership to go to in all of NJ, PERIOD. I worked with multiple people and I would like to recognize every one of them in this review. CINDY: Cindy was an amazing person and provided all the support via emails and phone. I felt so comfortable right from the start, Cindy was very courteous and helped me patiently with all my questions and there were quite some believe me w.r.t costs, discounts, programs, promotions etc etc. Cindy was a great person to work with. Thank you Cindy. TIM (My Main Contact): I visited the showroom at random on a halloween day and saw the vehicles I was interested in and Tim helped me with that very nicely. Once I made up my mind and decided to come into the showroom I continued to work with Tim who is a gem of a person to work with. Right off the bat, Time made me comfortable was very polite and respectful during all the course of the time I was in the BMW showroom. I wanted to test drive multiple cars which Tim helped me with without hesitation (which in some other dealerships I feel is not welcomed from my personal experience). One of the key points was Tim helped me make a decision which I was not able to by my own with the interiors of the vehicle and I am so happy he did, I love my vehicle. After I decided to get the vehicle, Tim did all the work very fast however it was late in evening and showroom closing time. Tim did not worry about the time. He made sure to give me all the necessary info needed and let me drive out when I was comfortable by myself which was quite late after the showroom closed timings. I still remember TIM with a face mask and giving me a Thumbs up sign when I was driving out. My trade in plates were not coming off, Tim went out in the cold weather and keep trying to take them off but was unsuccessful and promised me that next day service would take them off and these would be sent back to me and yes I received my plates back yesterday. Overall you can’t be more courteous, responsive and respectful, just amazing just amazing. THANKS A LOT TIM, for your great service, patience and the personal touch to the whole process. You are the ***BEST ***. VINCE: Well what can I say, when you walk into a dealership the one thing you dread is when the Manager comes and tells the numbers. I am sure many of you would have gone through this dreadful experience but to my total surprise, it was totally different with Vince. Leasing multiple vehicle for over 17 years now, this is the “first time I was actually comfortable” with discussion with the Manager. It was like I was talking to my friend all the time. Vince came across a very approachable person, very understanding, very polite and the best of all a very joyful personality. He made the process so much simple and I am thankful to him for the same. Vince your dealership is great and you have great people working for you including yourself, you need to pat yourself on your back and your team. Thank you Vince. Cheers. CATHERINE: Generally Finance stuff is stresfull but Catherine made it so much more easy and simple. Unlike other places where Finance tries to sell you additional stuff and trick you etc, Catherine on the other hand politely guided me on what’s best and educated me with all the options which helped me make my decisions which I am happy with. I am also thankful to her for all the paperwork with my Trade In and the courtesy for all the discounts she was able to get for me. Thank you Catherine. I am a strong believer that if you want to do something then do wit with your full heart else don’t do it. I wanted to do a review so I kept this little comprehensive but I can go on an on and one. But just to sum this up, all I can say is, this dealership and its people go above and beyond to help people, are very respectful, very courteous and very nice human beings. Give them respect, be nice to them as they totally deserve it and I am sure you will be very happy. They are doing a spectacular job here at Flemington BMW. I will not go to any other dealership going forward except this one for a BMW. If you want a BMW go lookup Tim at BMW Flemington and you won’t be disappointed. You guys turned my upcoming 40th Birthday wish into reality and I will be forever thankful to you all for the same. Three Cheers to BMW Flemington. Good Job, Great Work and God Bless. Thanks, Ripu Makar More

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Tim was a pleasure to work with. Very positive experience and would certainly recommend to a friend. Experience was quite strong and very professional in all aspects. experience and would certainly recommend to a friend. Experience was quite strong and very professional in all aspects. More

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I got a referral to see Agata at Flemington BMW. I reached out and we chatted briefly about the type of car I was looking to buy. A few hours later we met in person and I was blown away with the knowl reached out and we chatted briefly about the type of car I was looking to buy. A few hours later we met in person and I was blown away with the knowledge that Agata had on the specific pre-owned car I had seen on the website. There was no pressure and it was a very casual conversation, like chatting with an old friend. On the day I picked up the car she went through the car top to bottom and made sure I felt comfortable before I drove away. Cathy in finance was also very friendly and helpful. Great experience overall and I love my new car! More

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I can’t say enough positive words about Kursad and Flemington BMW. Kursad went out of his way to make it an exceptional buying experience. This is my first BMW and I highly recommend Kursad and Flemin Flemington BMW. Kursad went out of his way to make it an exceptional buying experience. This is my first BMW and I highly recommend Kursad and Flemington BMW to anyone that is looking for a car. Amazing service! More

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From the first phone call to delivery of my vehicle the entire process was seamless. I will share with friends & family all about my amazing experience. entire process was seamless. I will share with friends & family all about my amazing experience. More

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Referred here from Costco Auto Sales program. Was pleased with whole purchasing experience and was satisfied with price given for my trade. Will be back for next BMW. pleased with whole purchasing experience and was satisfied with price given for my trade. Will be back for next BMW. More

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