Cesar Tereso | Page 16

Service was quick and the people were wonderful! They even washed my car after they were done fixing it! They even washed my car after they were done fixing it! More

by mholmes0626 Verified Customer Verified Customer

Print

Fast service car repair for my old bmw x3 2011. I come here all the time I come here all the time More

by Philip201129 Verified Customer Verified Customer

Print

I left my X3 for standard service at Ferman BMW. I mentioned a problem, that the car had problems starting, and would like that to be looked at. The service staff did the "service" charged me $954 a I mentioned a problem, that the car had problems starting, and would like that to be looked at. The service staff did the "service" charged me $954 and said the car is fine despite the problems with starting. A week later, the car left me in the parking lot, refusing to start. I had to have it towed to Ferman BMW again to fix it. This time, when they looked into the problem, they found it and fixed it, costing me again $1096. A lot of wasted time, trouble, and cost of having the car towed and some extra costs with the service could have been avoided if the service staff had looked into the problem I originally mentioned. More

by K Verified Customer Verified Customer

Print

Love working with Cesar! !! Trust is a big deal and I trust his advise when it comes to maintaining my car. !! Trust is a big deal and I trust his advise when it comes to maintaining my car. More

by Loretta758 Verified Customer Verified Customer

Print

Ferman BMW is great. Our new BMW purchase was easy thanks to Gary Mack. Salvatore, our service tech, was awesome and ahead of schedule! Our new BMW purchase was easy thanks to Gary Mack. Salvatore, our service tech, was awesome and ahead of schedule! More

by gschmelzel Verified Customer Verified Customer

Print

A dedicated team that works together to solve the problem. They were totally awesome in helping find out where a squealing noise was coming from. This service was performed outside of an appointmen problem. They were totally awesome in helping find out where a squealing noise was coming from. This service was performed outside of an appointment. More

by vsposaro Verified Customer Verified Customer

Print

Exceptional service and quality. Repeat due to this! Thank you Jamie fir all you do Repeat due to this! Thank you Jamie fir all you do More

by Lisa77 Verified Customer Verified Customer

Print

Great service from my advisor while my car was in service. He kept me updated every step of the way. service. He kept me updated every step of the way. More

by young.mckinney Verified Customer Verified Customer

Print

Dealer claimed rear tires needed replacement (car has 4600 miles on it; it's 2 years old). Dealer also claimed I needed an alignment. Both untrue as verified by an independent car repair ship 9 days la 4600 miles on it; it's 2 years old). Dealer also claimed I needed an alignment. Both untrue as verified by an independent car repair ship 9 days later. Had to return to pick-up car the next day because service department closed for event for 2 hrs. More

Print

I feel very blessed to be able to come to this dealership. They do amazing work dealership. They do amazing work More

by susanteti Verified Customer Verified Customer

Print