Cesar Tereso | Page 82

Perfect! Brian Gains has helped me with two vehicles and has gone above and beyond to make sure I have the vehicle that is perfect for me. He is patient, profe Brian Gains has helped me with two vehicles and has gone above and beyond to make sure I have the vehicle that is perfect for me. He is patient, professional and has a calming presence. I highly recommend. More

by FMB Verified Customer Verified Customer

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Best service at Ferman! This was by far my best experience at Ferman BMW and it is because of Cesar Teresa. Excellent! I have been dealing with BMW service for nearly 25 year This was by far my best experience at Ferman BMW and it is because of Cesar Teresa. Excellent! I have been dealing with BMW service for nearly 25 years and have never been impressed with the customer service when requiring service. Usually the service reps are smug and make me feel like I am interrupting their internet browsing. More

by ALISCHOWE Verified Customer Verified Customer

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New battery Have always had very satisfactory service at Ferman BMW. The service representatives are very caring. He sees to it that what I am seeking to remedy Have always had very satisfactory service at Ferman BMW. The service representatives are very caring. He sees to it that what I am seeking to remedy is taken care of. More

by mrpaul Verified Customer Verified Customer

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The experience was seemless! Everyone was attentive, Cesar was awesome and I didn't wait very long. I will definitely recommend this dealership to others. My experience was seemle Everyone was attentive, Cesar was awesome and I didn't wait very long. I will definitely recommend this dealership to others. My experience was seemless! More

by Cozine Verified Customer Verified Customer

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Great service always One dealership I will use. Thanks for the great service. Everyone is courteous and professional. Just worked with Cesar in service and he was excell One dealership I will use. Thanks for the great service. Everyone is courteous and professional. Just worked with Cesar in service and he was excellent More

by MCHENRY.ANGELA Verified Customer Verified Customer

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Quick, courteous, great work Nothing but a positive experience all the way around. Needed new wiper blades and came away with them plus a clean car! All staff were professional, h Nothing but a positive experience all the way around. Needed new wiper blades and came away with them plus a clean car! All staff were professional, helpful, and speedy. Great experience. More

by beth3 Verified Customer Verified Customer

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AC running perfect Caesar was excellent help us out a lot found some stuff that needed fixing he fixed and we're very satisfied I hope the dealer always does good work Caesar was excellent help us out a lot found some stuff that needed fixing he fixed and we're very satisfied I hope the dealer always does good work More

by gkollyeas Verified Customer Verified Customer

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Excellent Dealer I want to thank all at Ferman BMW and especially Mary Keller for going the extra mile on the purchase of my BMW. You have earned a lifelong customer! I want to thank all at Ferman BMW and especially Mary Keller for going the extra mile on the purchase of my BMW. You have earned a lifelong customer! Thanks again! More

by Awad87 Verified Customer Verified Customer

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Bad service I took in my 2018 bmw 230 I brand new for a flat tire change When I picked up the vehicle I noticed a lot of grease on the wheel where the tire and I took in my 2018 bmw 230 I brand new for a flat tire change When I picked up the vehicle I noticed a lot of grease on the wheel where the tire and the wheel connect when I got home I wiped it off and notice a damage on my wheel I don’t understand why they covered it up? I have wheel and tire protection. This wheel was brand new now it has damage on it when they put a tire on I want this dealership to provide me with a brand new wheel and replace it at no charge. More

by Syl Verified Customer Verified Customer

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Awesome! I used to go to Reeves (because it’s 10 minutes away from me) but after going to Ferman and seeing the difference, I’ll never go to Reeves. From now o I used to go to Reeves (because it’s 10 minutes away from me) but after going to Ferman and seeing the difference, I’ll never go to Reeves. From now on I will always go to Ferman... GREAT SERVICE! More

by Dgagliano1011 Verified Customer Verified Customer

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