"Easy to work with, came through"
- Q50 Red Sport
Buying the actual car was a breeze, I think I got a good deal for the purchase price and a fair value for my trade in. Where these guys went above and beyond was in the following days. I noticed something was off in my new car, called Joel, and it was arranged for me to come back to the dealership and have everything taken care of without a penny of a cost to me. The typical stigma of 'used car salesmen' couldn't be further from the truth with these guys as they went above and beyond after the sale was already made. Joel worked with Chad and Dave to ensure everything was handled in a timely fashion when I came back into the dealership, which was appreciated as I was coming from a few hours away.
"My awesome vehicle and the Man that made it happen !!"
I would like to say first of all ,“ wow” what an awesome day I had buying my vehicle here.
I also want to say that Chad the manager made me feel at ease and that whatever had to be done to make my car buying experience to be perfect would be his #1 goal.
Leaving the dealership I felt exactly that !!!
Great job Chad ,Aaron , and team.
Great price!!! Great service !!
I will be back!!!!!
"Like the biblical Daniel in the Lions’ Den.Bravery Prevails"
Thank you Mr.Tucker for your accompaniment on my test drive of the fastest car I ever driven. vroom!vroom! I commend you for not wincing, not copiloting, not micromanaging and not vomiting. I appreciate your continued patience with me on the sales floor as well. Coupled with your no nonsense and no pressure selling. I received upstanding professionalism throughout the entire car buying process. A special note of thanks goes to Chad Simon and Armin Smith for their dissertation on buying a car start to finish.
A breath of fresh air from dealing with most all other car dealerships! The entire team went out of their way to build a lasting relationship built on trust! I have a very happy daughter with a great used car!
- Adrian H.
George facilitated a smooth transaction. He even drove with us to the other MotorWerks, where we found our choice of Q50. No pressure tactics, just honest dialog and answering our questions. George is a fantastic sales person, which we highly recommend.
"Great to work with!!!"
Purchased a used Jeep Grand Cherokee Summit. Excellent communication and great to work with, especially with coming from out of state to purchase! They were very helpful in getting a police officer to the dealership for the VIN check sign off, saving me from having to do it when I register it in my state.
- Dan from Algonquin
Just bought a used Infiniti QX50 and everything went great! Nick was very knowledgeable when it came to all the cars we looked at. I've bought at least 30 cars in my lifetime and this was one of the best experiences I've had. Chad is a rockstar too!
Kash Mirza is Mr. BMW! See him if you really want to have an awesome awesome buying experience! Most certainly if it’s a BMW!
Employees were very helpful and considerate of what I wanted. They provided amazing service and we’re very enthusiastic about ensuring I get a great deal. Would definitely recommend to others
"Not as transparent as they want you to believe"
Long story short, the transparency and honesty they are quick to boast when you first walk in is all talk. Also, their quality inspection on used cars is very misleading. Bought a used car here and came to find many areas of repaint (poorly done) and body work the next day. Things that should have been easily seen by professional in the industry, and noted. Don't fall for the "we only sell the best used cars, because it is not worth our reputation to put something less than excellent condition on our lots." Buyer beware. This dealer plays the same games that is stereotypical of a car dealer. Very disappointing since I always thought of Motor Werks very highly in the past, and had positive interactions at the main Barrington location.