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Chad Williams
249 Reviews
Dealership Experience
9 yrs, 8 mos
Industry Experience
35 yrs, 2 mos
249 Reviews
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249 Reviews of Chad Williams
May 18, 2023
This dealership is absolutely terrible. They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole second vehicle from you. I had asked the service dept. to turn off a warning for 'trailer battery not connected' on my F150 which is a super common issue based on google searches. They took my truck in at 8 am for the appointment and did no work, I didn't receive a call, voicemail or text and then after the service department closed I had to get my truck from the sales manager. They had locked my truck in their shop and wouldn't release it until I paid $120 for the ZERO work they did! I called the service manager Craig to complain and left a frustrated voicemail which he then hung up on so I couldn't even leave a voicemail. No call back or apology. Craig the service manager should be fired in my opinion. I would warn every potential customer to Tenvoorde Ford to avoid this place and go to any other dealership in the state of Minnesota. Absolutely the worst business I've had to deal with in St. Cloud MN. More
by msteichen
Other Employees Tagged: David Rodriguez, Mike Asperheim, Barry Jensen , Kris Culhane, Russ Hoeschen, Craig - The Service Manager
May 18, 2023
This dealership is absolutely terrible. They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole second vehicle from you. I had asked the service dept. to turn off a warning for 'trailer battery not connected' on my F150 which is a super common issue based on google searches. They took my truck in at 8 am for the appointment and did no work, I didn't receive a call, voicemail or text and then after the service department closed I had to get my truck from the sales manager. They had locked my truck in their shop and wouldn't release it until I paid $120 for the ZERO work they did! I called the service manager Craig to complain and left a frustrated voicemail which he then hung up on so I couldn't even leave a voicemail. No call back or apology. Craig the service manager should be fired in my opinion. I would warn every potential customer to Tenvoorde Ford to avoid this place and go to any other dealership in the state of Minnesota. Absolutely the worst business I've had to deal with in St. Cloud MN. More
by msteichen
Other Employees Tagged: David Rodriguez, Mike Asperheim, Barry Jensen , Kris Culhane, Russ Hoeschen, Craig - The Service Manager
May 14, 2023
I love tenvoordeford dealer , my process was so smooth and simple , folks in the office are awesome! and simple , folks in the office are awesome! More
by Noah
Verified CustomerOther Employees Tagged: Debbie Tenvoorde, George Hartley, Bob Aanenson, Taylor Wobschall , Sam Andreasen, Scott Harris, Naja Harris-Ajala, Zachary Stumpf
April 23, 2023
Everyone at Tenvoorde was easy to work with. All had excellent customer service skills. I have recommended Tenvoorde to many of my colleagues who have an interest in purchasing a vehicle. All had excellent customer service skills. I have recommended Tenvoorde to many of my colleagues who have an interest in purchasing a vehicle. More
by kthor02
Other Employees Tagged: Jade Aanenson
April 22, 2023
Very good experience! This is our 6th vehicle we leased or bought from Tenvoorde Ford This is our 6th vehicle we leased or bought from Tenvoorde Ford More
by FZEZONEY
Other Employees Tagged: Jade Aanenson, Bob Aanenson , Dan Lochner
April 21, 2023
Customer service was terrible, follow through was terrible, returning calls was terrible. I will not be a repeat customer and I don’t think they care. terrible, returning calls was terrible. I will not be a repeat customer and I don’t think they care. More
by kegmeg
Other Employees Tagged: Sam Andreasen, Alex, he was the only one that had customer service skills.
November 07, 2022
Sort of disconnected, schedule an appointment and details your needs and arrive at appointment and the service person is unaware of it. your needs and arrive at appointment and the service person is unaware of it. More
by dan.peterka51
Other Employees Tagged: David Rodriguez
August 21, 2022
What a great experience! The team really knows what there doing and all of them are truly professional. The team really knows what there doing and all of them are truly professional. More
by JAMIELINK99
Other Employees Tagged: David Rodriguez, Barry Jensen, Mike Warren , Kris Culhane, Russ Hoeschen, Dan Lochner
June 26, 2022
Dan at tenvoorde was awesome. Great help. Made it easy! Would definitely recommend to my friends Great help. Made it easy! Would definitely recommend to my friends More
by countrysam5
Other Employees Tagged: Danny Larsen, Mike Warren
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