Chad Williams | Page 17

I asked for the car fax and was not provided. Disappointed with bumper to bumper warranty , I told it was like a brand new vehicle warranty, in 22 days the battery went dead ,I call they said no Disappointed with bumper to bumper warranty , I told it was like a brand new vehicle warranty, in 22 days the battery went dead ,I call they said no that is regular maintenance, so I realize that it was not bumper to bumper warranty it was a ( tail light warranty ) . I bought two vehicles from tenvooode, I won't be buying another. More

by lesterkrei Verified Customer Verified Customer

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The staff I dealt with are very efficient and knowledgable, and friendly. As good of a purchasing experience as I have had. Would definitely recommend Dan and the crew at Tenvorde Ford. knowledgable, and friendly. As good of a purchasing experience as I have had. Would definitely recommend Dan and the crew at Tenvorde Ford. More

by G Verified Customer Verified Customer

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Wonderful customer service! I was treated like a person and salesman helped me find the exact truck i wanted and wqs looking for. Very pleased. and salesman helped me find the exact truck i wanted and wqs looking for. Very pleased. More

by nancyannhall Verified Customer Verified Customer

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I was happy that we were able to find and purchase the vehicle we wanted, price could have been better. I have been purchasing vehicles from Tenvoorde for years ans over the experience this time was good, vehicle we wanted, price could have been better. I have been purchasing vehicles from Tenvoorde for years ans over the experience this time was good, but not as good as it has been in the past. The biggest disappointment was the finance process. I completed the paperwork ahead of arriving at the dealership so I could know what my rate was going to be. However, my rate was not given to me until we arrived even though we asked multiple times for what it would be. When we finally were told what the rate would be I was disappointed because it was higher than my banks rates, and I was also upset because I knew Ford had excellent finance rates. However, we were not offered the Ford rates until I had to ask about them myself, this was quite shady in my opinion. Because the best rate available to us was not even offered until I asked, and our finance person looked shocked when I asked about the ford financing and said he didn't know there were any. I am sorry but if a person off the street knows about these rates a person working at ford certainly does as well. This is disappointing to know that it was more important to make a higher commission off of me by giving me a higher interest rate than offering me the best option for me. This experience may affect me coming back in the future. More

by nic1515 Verified Customer Verified Customer

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If there was an option for no stars I would have picked that. Worst dealership experience ever. Will not recommend my enemies to go there that. Worst dealership experience ever. Will not recommend my enemies to go there More

by nodnarbk111 Verified Customer Verified Customer

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I had a wonderful experience with Tenvoorde Ford on the purchase of my new truck. Every aspect from sales to financing went seamlessly. I felt like they went out of their way to make sure I felt good about purchase of my new truck. Every aspect from sales to financing went seamlessly. I felt like they went out of their way to make sure I felt good about the purchase. I would definitely recommend this dealership to my friends and family. More

by josephstang Verified Customer Verified Customer

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We enjoy working with Dan, he is great and has always treated us with great respect. We’ve recommended Dan and Tenvoorde to our friends. treated us with great respect. We’ve recommended Dan and Tenvoorde to our friends. More

by fredfiebranz53 Verified Customer Verified Customer

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There were a few issues but all has been resolved.Zach took care of everything and at this point all is good.Some issues with finance but will live with it took care of everything and at this point all is good.Some issues with finance but will live with it More

by RICHARDKEMPER528 Verified Customer Verified Customer

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I've been a Tenvoorde customer for at least 35 years. It has always been great working with the Tenvoorde Team. No different this time. has always been great working with the Tenvoorde Team. No different this time. More

by lsabsv47 Verified Customer Verified Customer

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I loved it I was able to pick my truck out on line and everything was ready when I got there. Not much waiting time !! All staff was very friendly. Now just waiting for my salesman to mail me my cap caus everything was ready when I got there. Not much waiting time !! All staff was very friendly. Now just waiting for my salesman to mail me my cap cause they were out at the time. I would definitely recommend coming here !!! More

by stoner2 Verified Customer Verified Customer

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