Chad Williams | Page 6

Tenvoorde Ford responded

Thank you for sharing your experience, Michael! We’re glad Dan Larson provided knowledgeable service and helped you get the best deal. We appreciate you choosing Tenvoorde and look forward to serving you again.

Tenvoorde Ford responded

Andrew, we are sorry for your experience. We did sell the vehicle As-Is, which you saw in person before the purchase, and it did not have the running boards. You later saw a photo with the defective peeling chrome running boards attached before they were removed due to the defect and wanted them added back on after they were disposed of. As a goodwill gesture we purchased some hardware for the running boards you added. If you would like to discuss the situation further, please contact Kris Culhane at kculhane@tenvoordeford.com

Tenvoorde Ford responded

Thank you for the wonderful feedback. We're so happy to hear you and your wife had such a great experience at Tenvoorde Ford. It's great to know the process was smooth and efficient, and that you're both happy with your purchase.

Tenvoorde Ford responded

Thank you for sharing your experience. While we’re glad the price met your expectations, we’re sorry to hear you felt pressured during the process. That’s not the experience we aim to provide. Please feel free to reach out to Kris Culhane at kculhane@tenvoordeford.com so we can better understand what happened and work to improve.

Tenvoorde Ford responded

Thank you for your feedback. We’re glad to hear the sales staff made your experience pleasant, and we apologize for not meeting the time commitments. We’ll work on improving this moving forward. We appreciate you choosing Tenvoorde Ford.

Tenvoorde Ford responded

Hi, thank you for the kind words! We're so glad to hear you had a quick and professional experience with us. We truly appreciate you recommending us to your friends, and we look forward to assisting them when they're in the market for a new vehicle!

Tenvoorde Ford responded

Hello! Thank you for sharing your experience. We're thrilled to hear that George made your purchase process fast, friendly, and knowledgeable. We truly appreciate your kind words, and we're excited that you would choose to work with him again. We look forward to assisting you in the future at Tenvoorde Ford!

Tenvoorde Ford responded

Hi, thank you for your feedback! We're glad to hear that you were impressed with our inventory and had a positive experience with our team. We strive to make every visit a great one and hope to serve you again soon!

Tenvoorde Ford responded

Thank you for the kind words! We're glad to hear our service team was helpful and that the shuttle was quick and informative. It's great knowing your visit went smoothly—see you next time!

Tenvoorde Ford responded

Skyler, thank you for the fantastic feedback! We're thrilled to hear that you had such a great experience with our team and that you would recommend us to others. Providing top-notch customer service is always our priority, and we’re so glad it showed. We look forward to assisting you again in the future!