Chad Williams | Page 6

Dealership had the type and selection of cars we were looking for but from the start i was a bit disappointed. Was looking at a Mazda 3 and when we asked to drive it and were very interested in buying i looking for but from the start i was a bit disappointed. Was looking at a Mazda 3 and when we asked to drive it and were very interested in buying it on a Saturday they said it would be available till Thursday. We drove approx 300 miles and needed a car that day. The car we did drive and buy has been good with the exception of a few issues. One, in the first rain we had we realized one of the windshield wipers was actually broken, $50 and an item the dealer should have replaced. Two, i happened to check the motor air filter and it probably had never been changed in the 46,000 miles as it was filthy and full of grass etc, again a $20 item the dealer should have replaced. One big annoyance was the continued upselling of everything from floor mats to rock guards and additional warrenty. I came to buy a car not Wearther Tech floor mats. I feel like we could have been out of there 2 hours earlier except for the constant run of people trying to upsell us things we dont need. More

by Jlk_pepe Verified Customer Verified Customer

Helpful 0

Report | Print

Great people to work with and dealership. Worked with Jade for years.A perfect 10! Worked with Jade for years.A perfect 10! More

by RCHAMPA40 Verified Customer Verified Customer

Helpful 0

Report | Print

Very Good. The 7th vehicle i bought from Tenvoorde. I will buy from them again The 7th vehicle i bought from Tenvoorde. I will buy from them again More

by kraemermike Verified Customer Verified Customer

Helpful 0

Report | Print

Great people and company to work with. They listen to what you want and try to meet your needs. They listen to what you want and try to meet your needs. More

by jordy2 Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership is absolutely terrible. They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole second vehicle from you. I had asked the service dept. to turn off a warning for 'trailer battery not connected' on my F150 which is a super common issue based on google searches. They took my truck in at 8 am for the appointment and did no work, I didn't receive a call, voicemail or text and then after the service department closed I had to get my truck from the sales manager. They had locked my truck in their shop and wouldn't release it until I paid $120 for the ZERO work they did! I called the service manager Craig to complain and left a frustrated voicemail which he then hung up on so I couldn't even leave a voicemail. No call back or apology. Craig the service manager should be fired in my opinion. I would warn every potential customer to Tenvoorde Ford to avoid this place and go to any other dealership in the state of Minnesota. Absolutely the worst business I've had to deal with in St. Cloud MN. More

Helpful 2

Report | Print

This dealership is absolutely terrible. They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole second vehicle from you. I had asked the service dept. to turn off a warning for 'trailer battery not connected' on my F150 which is a super common issue based on google searches. They took my truck in at 8 am for the appointment and did no work, I didn't receive a call, voicemail or text and then after the service department closed I had to get my truck from the sales manager. They had locked my truck in their shop and wouldn't release it until I paid $120 for the ZERO work they did! I called the service manager Craig to complain and left a frustrated voicemail which he then hung up on so I couldn't even leave a voicemail. No call back or apology. Craig the service manager should be fired in my opinion. I would warn every potential customer to Tenvoorde Ford to avoid this place and go to any other dealership in the state of Minnesota. Absolutely the worst business I've had to deal with in St. Cloud MN. More

Helpful 2

Report | Print

I love tenvoordeford dealer , my process was so smooth and simple , folks in the office are awesome! and simple , folks in the office are awesome! More

by Noah Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome service. Very friendly staff. Glad I bought my car there. Will definitely tell friends about my experience Very friendly staff. Glad I bought my car there. Will definitely tell friends about my experience More

by Smreis1284 Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone at Tenvoorde was easy to work with. All had excellent customer service skills. I have recommended Tenvoorde to many of my colleagues who have an interest in purchasing a vehicle. All had excellent customer service skills. I have recommended Tenvoorde to many of my colleagues who have an interest in purchasing a vehicle. More

by kthor02 Verified Customer Verified Customer

Helpful 0

Report | Print

Very good experience! This is our 6th vehicle we leased or bought from Tenvoorde Ford This is our 6th vehicle we leased or bought from Tenvoorde Ford More

by FZEZONEY Verified Customer Verified Customer

Helpful 0

Report | Print