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Charles Bermudez
Refer Me
33 Reviews
Dealership Experience
8 yrs, 6 mos
Industry Experience
20 yrs, 8 mos
Languages Spoken
English
33 Reviews
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33 Reviews of Charles Bermudez
October 07, 2021
Best service department by far. Kept me informed every step of the way.loved the video of my car’s condition! step of the way.loved the video of my car’s condition! More
by roadkingman01
Other Employees Tagged: Dan Chastain , John Phillips, Dylan Thayer
Helpful 
September 01, 2021
Roseville Infiniti has a strong supportive team. Charlie has been taking care of my service for years, Prompt efficient and great follow through. Esther is a fantastic sales consultant. No press Charlie has been taking care of my service for years, Prompt efficient and great follow through. Esther is a fantastic sales consultant. No pressure, explained all aspects of the purchase very clearly. Able to locate the car I had in mind, had it delivered to the lot and we were able to complete the sale. More
by Carole1
Other Employees Tagged: Esther Shamouel, Dan Chastain
July 23, 2021
The experience was ALL positive! Appointment date/time, greeting and service, helpful advise, and the vehicle was washed. This was my second service from this dealership, and I was equally impressed as the greeting and service, helpful advise, and the vehicle was washed. This was my second service from this dealership, and I was equally impressed as the first visit. Charles Bermudez was awesome to do business with. Thanks to everybody involved, your time and efforts are appreciated. More
by jnodunham
February 12, 2020
Todd knowledgeable/helpful. Charles helpful/thoughtful. Todd and Charles provided genuine customer service. My vehicle was purchased from a local dealership and still under warranty. Because of Todd and Cha Todd and Charles provided genuine customer service. My vehicle was purchased from a local dealership and still under warranty. Because of Todd and Charles, I finally received the service needed. More
by jacqunessa6
Other Employees Tagged: Todd Ritter
January 26, 2020
Randy was amazing! Super helpful, informative, & patient. Highly recommended him. Overall awesome team. Helped me get a low interest rate with okay credit! Love them Highly recommended him. Overall awesome team. Helped me get a low interest rate with okay credit! Love them More
by Inasmith9423
Other Employees Tagged: Marco Buscaglia, John Driebe, Nadine Dillman , Britton Thomas, Randy Townsend
January 20, 2020
I always dread purchasing a new vehicle, but the team at Infinity Roseville were awesome! From the test drive with Ray to picking up the keys. They made purchasing my new Q50 so easy. The sales staff are fr Infinity Roseville were awesome! From the test drive with Ray to picking up the keys. They made purchasing my new Q50 so easy. The sales staff are friendly, knowledgeable and definitely went above and beyond to help me find the perfect car. Even after the purchase was completed, they were there to answer all my questions and make sure I understood all the features on my new car. Best experience ever! More
by cynthia lyman
Other Employees Tagged: Steven Khuu , Ray Martin, Steven Harris. 5stars
September 06, 2019
Wonderful customer service!! Charlie was very helpful and kind to replace my batteries in my Key Fob, with great customer service for my 2009 Infiniti Fx35. Truly appreciate the Charlie was very helpful and kind to replace my batteries in my Key Fob, with great customer service for my 2009 Infiniti Fx35. Truly appreciate the assistance! Todd was very helpful in the same way!! Highly recommend coming to this dealership! More
by lovejones
Other Employees Tagged: Todd Ritter
October 24, 2018
Very responsive, knowledgeable and kind service. The service was prompt and skilled as well as done in less than the time promised. The car was detailed and washed and looked new. The service was prompt and skilled as well as done in less than the time promised. The car was detailed and washed and looked new. More
by foekej
September 30, 2018
A++++ I can't thank this dealership info for their amazing personal service and amazing staff!! Went above and beyond to help me in my car non-warranty pre I can't thank this dealership info for their amazing personal service and amazing staff!! Went above and beyond to help me in my car non-warranty predicament. From the verge of tears to the biggest smile ever. I was able to meet with GM Marco who truly cared about my car issue. I was treated like a VIP!!! I am now a proud new owner.of a 2019 Qx60!! Charlie, Sarah, and Beckie and Marco...Thank you thank you thank you from the bottom of my heart!! I'm spreading the word to all family and friends. Ana and Gus( woof woof) More
by Anita081
Other Employees Tagged: Marco Buscaglia , Sarah Farinsky, Beckie O
