Charles Draper | Page 3

I have purchased several vehicles from Lakeland VW. Honest and fair deals, great customer service in and out within a few hours. Excellent service department! Highly recommend! Honest and fair deals, great customer service in and out within a few hours. Excellent service department! Highly recommend! More

by MONTERO1234 Verified Customer Verified Customer

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Great home town dealership. Michelle, Carlos and Charles were fabulous. Would definitely purchase there again. Michelle, Carlos and Charles were fabulous. Would definitely purchase there again. More

by cliftonlee2001 Verified Customer Verified Customer

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Very Disappointed With the Service Department I brought my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, the my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, they focused only on the most expensive repair and ignored the other concerns. My car still has the same start/stop issue, and nothing was done about it. I gave VW Lakeland another chance, but it feels like nothing has changed. The service department still seems more interested in upselling than actually fixing the problems I bring in. Unfortunately, I’m left with the same impression as before a dishonest and unhelpful dealership. I won’t be returning. More

by NOBELHERRERA Verified Customer Verified Customer

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As far as sales go, Dominic was great and very kind-patient. Finance manager Charles seemed to have issues when we had questions and very argumentative. Otherwise very happy with my car and very h kind-patient. Finance manager Charles seemed to have issues when we had questions and very argumentative. Otherwise very happy with my car and very happy with the deal we got worked out. Would recommend- just left a bad taste due to Charles More

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The team of service advisors and the mechanics are why I always visit Lakeland VW for all my service needs! They are friendly, professional and knowledgeable. always visit Lakeland VW for all my service needs! They are friendly, professional and knowledgeable. More

by moyano.lou Verified Customer Verified Customer

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Great experience at this dealer. Didn’t feel pressured, staff were polite, and got a great deal on my new SUV! Thank you to Dominic and Charles for a pleasant visit. See you for the Didn’t feel pressured, staff were polite, and got a great deal on my new SUV! Thank you to Dominic and Charles for a pleasant visit. See you for the next one More

by passalacqua.christian Verified Customer Verified Customer

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I had a standard VW recall and it was handled swiftly! The service staff at Lakeland VW are top notch. The service staff at Lakeland VW are top notch. More

by Dan T Verified Customer Verified Customer

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I’m a first time VW customer . The process was easy and fast. I would definitely recommend them. Dominic was very helpful and personal. He was knowledgeable and answered all of que The process was easy and fast. I would definitely recommend them. Dominic was very helpful and personal. He was knowledgeable and answered all of questions. He is definitely an asset for the company. More

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The whole team from Dominic, Charles and the people who detailed the vehicle did an awesome job. 👍 detailed the vehicle did an awesome job. 👍 More

by rvanden12 Verified Customer Verified Customer

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Great Service! Danny was very nice and easy to talk to. Prices on their website are true. They dont play games. Danny was very nice and easy to talk to. Prices on their website are true. They dont play games. More

by ncarrosso813 Verified Customer Verified Customer

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